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Lage9.5
Ausstattung9.5
Service9.5
Sauberkeit9.6
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Negative Bewertungen(84)
elauw
Executive-Zimmer mit Queensize-Bett
Aufenthalt im Dez. 2024
Familie
23 Bewertungen
10.0/10
Hervorragend
Bewertung vom 4. Febr. 2025
Ich war nach Neujahr wieder hier und bekam beim Check-in ein Upgrade auf eine Suite. Vielen Dank an das Personal an der Rezeption. Sie waren so freundlich und höflich.
Die Zimmer sind geräumig und sauber. Die Badewanne mit der atemberaubenden Aussicht war super. Ich werde dieses Hotel auf jeden Fall bald wieder besuchen.
Original anzeigenÜbersetzt mit Google
Antwort der Unterkunft: Sehr geehrter Gast, vielen Dank, dass Sie sich erneut für das ShenzhenAir International Hotel entschieden haben. Ihre wiederholte Wahl ist das Ergebnis unserer gemeinsamen Bemühungen. Wir legen großen Wert auf die Schulung unserer Mitarbeiter, da jeder einzelne von ihnen die Qualität unseres Services widerspiegelt. Wir freuen uns sehr, dass Sie ihre professionelle Einstellung und ihren zuvorkommenden Service so positiv bewertet haben. Das Personal an der Rezeption freut sich sehr über Ihr Lob. Wir freuen uns auf Ihren nächsten Besuch. Bis bald! Herzliche Grüße! ShenzhenAir International Hotel
Peterxiao0807
Deluxe Zimmer mit Queensize-Bett
Aufenthalt im Nov. 2023
Reise mit Freunden
44 Bewertungen
10.0/10
Hervorragend
Bewertung vom 27. Dez. 2023
Ich übernachte zum ersten Mal im Shenzhen Airlines International Hotel. Das Hotelzimmer ist sehr groß und komfortabel. Ich habe gehört, dass es in den letzten ein bis zwei Jahren renoviert wurde. Daher sind die Zimmer und die Ausstattung sehr warm, neu und komfortabel. Das Frühstück im Hotel ist ebenfalls sehr gut und bietet alles, was man braucht. Obwohl das Restaurant nicht sehr groß ist, wird es gut geführt. Das Fitnessstudio und der Swimmingpool des Hotels gehören zu Prada Fitness, der größten Fitnesskette Shenzhens, was mir sehr gefällt. Außerdem ist der Service des Hotels hervorragend. Von dem Moment an, als ich am Hotel ausstieg und eincheckte, spürte ich die Begeisterung und Professionalität des Hotelpersonals. Das Hotel kann auch einen kostenlosen Abholservice vom Flughafen organisieren, und der Fahrer ist auch sehr höflich. Auch die Verkehrsanbindung des Exception Hotels ist sehr gut, die U-Bahn-Station ist in 10 Minuten zu Fuß zu erreichen. Wenn ich in Zukunft nach Shenzhen komme, werde ich das Shenzhen Airlines International Hotel wählen.
Original anzeigenÜbersetzt mit Google
Antwort der Unterkunft: 非常感謝您對酒店設施、衞生、環境和服務的評價!很開心得知您在此度過一段美好的時光,如閣下所言,酒店為愛運動的鵬友提供了專業的健身場地與設施,配備有恆温泳池、普拉提教室、有氧區、單功能器械區、自由力量區、私教區、多功能操房等。同時,酒店提供免費巴士,可來回深圳機場T3客運大樓,每日七個班次,每隔兩個小時一班,衹需提前進行預約即可,舒適而便捷。我們將細緻地做好每一個服務環節,不辜負您對深航國際酒店寄予的厚望!期待您的再次光臨,祝您生活愉快! 劉燕娟 市場傳訊部經理 深圳深航國際酒店
Gastnutzer
Deluxe Zimmer mit Queensize-Bett
Aufenthalt im März 2025
Single
1 Bewertungen
10.0/10
Hervorragend
Bewertung vom 30. Apr. 2025
I had a wonderful stay at Shenzenair International Hotel. First, I love the incredible gym that I have access to. It's a fully stocked commercial gym which suits me incredibly well. I don't know or think I can find something similar in the area.
Secondly the staff has been incredible in helping support my stay. Most particularly Emily, Cherry, and David! Shout out!
I will be booking this hotel again, specifically because of these individuals.
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Antwort der Unterkunft: Dear Valued Guest:Thank you for your feedback about Shenzhenair International Hotel.We sincerely hope that we can give you a excellent memory of your trip.We are very happy and encouraged to know that you are so satisfied with our hotel.Such as the wonderful gym and the helpful staff——Emily, Cherry, and David.Thank you for your praise.We will continue to maintain the high standard of service to ensure that every stay is a pleasant experience. Wish you a happy life! We look forward to your next coming. Best wishes!Shenzhenair International Hotel
Alex solo traveler
Deluxe Zimmer mit Queensize-Bett
Aufenthalt im März 2025
Single
40 Bewertungen
10.0/10
Hervorragend
Bewertung vom 23. Apr. 2025
I had a wonderful stay at the Shenzhen Air International Hotel! From the moment I arrived, the staff was incredibly helpful, especially Zoke and Alyssa, and other people outside who went out of their way to assist with my bags. When my flight was delayed for a few hours, the manager graciously allowed me to stay until 3 PM, which made a huge difference. The breakfast was delightful a buffet type with many options, and the gym had everything you could possibly need for a perfect workout. The swimming pool was perfect for relaxing, and the airport-themed decor all around added a fun touch to my stay. I truly felt special and cared for here—highly recommend this hotel!
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Antwort der Unterkunft: Dear Valued Guest,Thank you for choosing ShenzhenAir International Hotel and taking the time to share your wonderful feedback! We are truly delighted to know that you enjoyed every aspect of your stay, from our warm-hearted service .It’s our pleasure to hear that Zoke, Alyssa, and the doormen make a good impression on you.Your kind words about the breakfast selection, well-equipped gym, and relaxing pool will be shared with other guests. Nothing motivates us more than your strong recommendation. Whenever your journey brings you back to Shenzhen, we’ll be ready to welcome you with even warmer hospitality.Best wishes!ShenzhenAir International Hotel
Lee & baby Zee
Deluxe-Zimmer (2 Betten)
Aufenthalt im März 2025
Familie
4 Bewertungen
10.0/10
Hervorragend
Bewertung vom 8. Apr. 2025
The hotel was amazing!!! From the moment you get out of your car, the great service begins. Shout out to front desk agents Dalia and Alyssia and Doorman Zoke, who definitely made the stay a memorable one. They were always attentive and courteous. If I'm ever in Shenzhen again, I'd stay here.
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Antwort der Unterkunft: Dear Valued Guest,Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that your stay at Shenzhenair International Hotel was nothing short of amazing and that our team—especially Dalia, Alyssia, and Zoke—left such a positive impression. Delivering attentive, courteous service is at the heart of what we do, and your recognition truly motivates us to keep raising the bar.It was our pleasure to make your time in Shenzhen memorable, and we cannot wait to welcome you back whenever your travels bring you to our city. Until then, safe travels and warm wishes from all of us at Shenzhenair International Hotel!Best wishes,Shenzhenair International Hotel
Ying Deng
Deluxe Zimmer mit Queensize-Bett
Aufenthalt im März 2025
Pärchen
10 Bewertungen
10.0/10
Hervorragend
Bewertung vom 6. Apr. 2025
Great location and service, quite room, decent breakfast choices, will definitely return!
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Antwort der Unterkunft: Dear guest! We sincerely hope that our warm and comfortable accommodation will give you a good memory of your trip.We are very happy and encouraged to know that you are so satisfied with our service and location,quite room, decent breakfast choices.Your satisfaction is the greatest motivation for our unremitting efforts and we will continue to maintain the high standard of service to ensure that every stay is a pleasant experience. Wish you a happy life! Shenzhenair International Hotel
Gastnutzer
Deluxe Zimmer mit Queensize-Bett
Aufenthalt im Jan. 2025
Pärchen
10 Bewertungen
10.0/10
Hervorragend
Bewertung vom 21. März 2025
When you walk into the room, the blinds are automatically opened for you. Room is clean. Front desk staff are friendly. Will definitely stay at Shenzhenair International hotel again!
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Antwort der Unterkunft: Dear customer, thank you very much for your positive feedback following your recent stay. We are glad to know that you are satisfied with our hotel. Your feedback is a great validation of our work and inspires us to continue with the good work. Thank you again for staying with us, we hope your future visit will always be pleasant! Shenzhenair International Hotel~
Gastnutzer
Premier Doppelzimmer
Aufenthalt im Jan. 2025
Familie
9 Bewertungen
10.0/10
Hervorragend
Bewertung vom 3. März 2025
I was impressed with this hotel. While the exterior has a vintage feel, the rooms have been beautifully renovated with ample lighting, making them suitable for children. I was delighted to receive a complimentary room upgrade to a higher floor with a stunning sea view.
The staff, both at the reception and housekeeping, were excellent. I was especially touched when, the day before our departure, two staff members, 张芷樱 and 蓝图 , surprised my husband with a cake for his birthday. Our family truly appreciated this thoughtful gesture.
Thank you so much!
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Antwort der Unterkunft: Dear Customer,It is great honor to hear your positive comments about the rooms, our hotel rooms are new and spacious, with a focus on the comfort of each and every guest. From design to decoration, every detail of the hotel has been perfected to create a distinctive aerospace culture theme, just for you to present a prestigious and extraordinary living space.We are delighted to bring you a warm birthday surprise to make your stay even more special and memorable. At the same time, thank you very much for your compliments on the service of our staff Lantu and Zhang Zhiying, all of our staff at our hotel are committed to providing the best service and care. We sincerely invite you to visit us again, and we look forward to providing you with excellent service and a pleasant stay on your next visit!Warm regards,Shenzhenair International Hotel
Endora Li
Deluxe-Zimmer (2 Betten)
Aufenthalt im Apr. 2025
Familie
1 Bewertungen
8.0/10
Sehr gut
Bewertung vom 13. Mai 2025
In general, our stay is nice and good except the extra bed for our 3-adult room is terrible. The mattress for the extra bed is extremely uncomfortable. You can feel the spring coil inside the mattress!
We had similar experience about the extra bed for our last time stay two months ago. Really need a change of the mattress! Otherwise, don’t sell 3-adult rooms
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Antwort der Unterkunft: Dear Valued Guest,Thank you for sharing your feedback regarding your stay at Shenzhenair International Hotel. We sincerely apologize for any inconvenience you experienced.We have taken note of your comments about the mattress and will promptly replace or upgrade any substandard extra beds to ensure all guests enjoy a comfortable rest. Your advice is highly valuable to us, and we appreciate your time in providing this feedback.We look forward to welcoming you back and offering you a more pleasant stay in the future.Best wishes!Shenzhenair International Hotel
Gastnutzer
Executive-Zimmer mit Queensize-Bett
Aufenthalt im März 2025
Business
2 Bewertungen
10.0/10
Hervorragend
Bewertung vom 1. Mai 2025
Fantastic hotel..the room was just incredible, huge and spacious and very luxurious. The staff was amazing especially the manager who was very helpful. Will definitely come and stay here the next time.
To all my indian fellow travelers please remember vegetarian food options in this hotel are close to none. So please do take care of that.
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Antwort der Unterkunft: Dear guest,Thank you so much for choosing to stay at Shenzhenair International Hotel and taking the time to share such a detailed review of your stay! We are honored to have provided you with a pleasant and memorable accommodation experience. Your recognition of the spaciousness, luxury of the guest room, and the service of our staff is the greatest encouragement to us. We will continue to maintain high standards and bring high-quality service to every guest.We sincerely apologize for the limited vegetarian options. Your feedback is of great importance to us. We will seriously consider enriching our vegetarian menu to meet the dietary needs of different guests. We hope that when you visit us again next time, you will notice our improvements and enjoy a more comprehensive service. Looking forward to seeing you again and wishing you a wonderful life!Shenzhenair International Hotel
Jew Pean
Deluxe Zimmer mit Queensize-Bett
Aufenthalt im März 2025
Business
4 Bewertungen
8.0/10
Sehr gut
Bewertung vom 29. Apr. 2025
The hotel is located at a great location. The only short fall is that the hotel don't provide all day meals for room services. This is quite bad for those who check-in late at night. Not all have ******* app.
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Antwort der Unterkunft: Dear Valued Guest,Thank you for choosing our hotel and sharing your feedback. We’re thrilled to hear you enjoyed our prime location! Regarding room service hours, we sincerely apologize for any inconvenience caused. While our current dining schedule is from 07:00 - 23:00, we understand this may not fully accommodate late-night diners. Your insights are invaluable, and we’ll certainly review this aspect to enhance our offerings. We hope to welcome you back soon for an even more comfortable stay.Warm regards,Shenzhenair International Hotel
Gastnutzer
Premium-Zimmer, Blick auf die Bucht (Queensize-Bett)
Aufenthalt im März 2025
Familie
2 Bewertungen
9.0/10
Großartig
Bewertung vom 22. Apr. 2025
Very convenient location. Well equipped gym room. Excellent swimming pool service.The cafe capacity needs expansion so as to cope with the morning breakfast peak, cos some guests are required to wait for some time or go up to 2/F for Chinese style breakfast if they so wish.
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Antwort der Unterkunft: Dear valued guests, Thank you for your kind words about Shenzhenair International Hotel!We are delighted to hear that you are satisfied with the convenient location,well equipped gym room,excellent swimming pool service in our hotel. Besides,your advice about Cafe Wings has been documented and escalated to our management team for review. We take pride in providing a welcoming and enjoyable experience for all of our guests.We look forward to welcoming you back again soon! Best wishes! Shenzhenair International Hotel
soo keng
Deluxe Zimmer mit Queensize-Bett
Aufenthalt im März 2025
Familie
7 Bewertungen
10.0/10
Hervorragend
Bewertung vom 2. Mai 2025
2nd time back to this hotel and still great experience. Elya at front desk reception was helpful to extend late check-out. Good professional gym with indoor pool which I always appreciate. A little walk from metro but still accessible. Location is central without being right in the middle of the crowd which offers some serenity. Housekeeping was very helpful in providing kids amenities. One of my top choice if I want to stay in the area.
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Antwort der Unterkunft: Dear guest,Thank you so much for choosing to stay at Shenzhenair International Hotel and taking the time to share such a detailed review of your stay! We are extremely delighted to have provided you with an excellent experience during your second stay at our hotel! Thank you for recognizing the warm service of Elya at the front desk. Her thoughtful act of extending the check-out time for you precisely represents the warm experience we hope to offer our guests. We are glad that the gym, indoor swimming pool, and room service have met the needs of you and your family. Also, we're pleased that you appreciate the convenient yet peaceful location of our hotel. Your trust and recommendation are the greatest compliments to us. In the future, we will continue to maintain high service standards and look forward to seeing you again next time!Best regards,Shenzhenair International Hotel
Matthew Lim
Deluxe Zimmer mit Queensize-Bett
Aufenthalt im Febr. 2025
Pärchen
12 Bewertungen
10.0/10
Hervorragend
Bewertung vom 1. Juni 2025
Lovely and clean place. Really liked the amenities of the room and the ease of exploring ShenZhen from here. Particularly like how they did up the washroom such that it had the walk in wardrobe effect. Would recommend!
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Antwort der Unterkunft: Dear guest,Thank you so much for choosing Shenzhenair International Hotel and sharing your wonderful experience! We're thrilled to hear that you found our hotel lovely and clean, and appreciated the thoughtful amenities in the room. Creating a comfortable and well-equipped space for our guests is always a priority, so we're delighted the room design, especially the walk-in wardrobe effect in the washroom, added a touch of luxury to your stay.We're also glad that our convenient location made it easy for you to explore Shenzhen. Whether it's visiting local attractions or navigating the city, accessibility is key, and we're happy to have served as a great base for your adventures.Your recommendation means a lot to us! It's guests like you who inspire us to keep delivering exceptional service and memorable stays. We hope to welcome you back soon for another delightful experience in Shenzhen.Warm regards,Shenzhenair International Hotel
Qingchen
Deluxe-Zimmer (2 Betten)
Aufenthalt im Aug. 2024
Familie
1 Bewertungen
10.0/10
Hervorragend
Bewertung vom 19. Sept. 2024
We had a wonderful stay at Shenzhen Air International Hotel on our family trip. The hotel is very clean as it just has been renovated. And the staff are very friendly and attentive. We specially want to thank for the guest service team who has maintained our room nice and tidy, and also the front desk and welcoming team and janitors who greets us and help us every day during our stay. We specially want to thank to Junjie Xu, Rongle Deng and Huan Ling who have assisted us a lot during our stay. Have already made another booking for our next stay in Shenzhen Air International Hotel.
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Antwort der Unterkunft: Dear customer, It is our great honor to hear that you have a wonderful stay in Shenzhenair International Hotel. Your satisfaction is our greatest motivation. We are pleased to know that your experience was well worth to cost. Thank you for your recognition of Junjie Xu, Rongle Deng and Huan Ling's service attitude. We look forward to welcoming you again in the near future and continue to provide you with more commendable service and experience. We wish you a happy life and a good mood every day!Best wish, Shenzhen Air International Hotel