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Verifizierte Bewertungen
Lage4.7
Ausstattung4.7
Service4.7
Sauberkeit4.8
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Köstliches Frühstück(232)
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Köstliches Buffet(58)
Großartig für Kinder(44)
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Negative Bewertungen(54)
Gastnutzer
Deluxe Zimmer mit Kingsize-Bett
Aufenthalt im Jan. 2024
Familie
2 Bewertungen
4.5/5
Großartig
Gepostet am 18. Jan. 2024
Das Buffet ist großartig, das Zimmer ist ordentlich und sauber, die Mitarbeiter im Dison sind sehr höflich und hilfsbereit
OriginaltextÜbersetzt von Google
Antwort der Unterkunft: Sehr geehrter Gast, vielen Dank für Ihre aufrichtigen Kommentare. Wir freuen uns sehr, dass wir die Gelegenheit haben, diese angenehme Zeit mit Ihnen zu verbringen. Wir werden unseren Gästen weiterhin einen aufrichtigen und herzlichen Service bieten. Wir freuen uns schon jetzt auf Ihren nächsten Besuch! Meine herzlichsten Grüße! Sheraton Shenzhen Bolin Tianrui Hotel
Anonymer Benutzer
Deluxe Zimmer mit Kingsize-Bett
Aufenthalt im Okt. 2024
Pärchen
6 Bewertungen
4.7/5
Wunderbar
Gepostet am 5. Okt. 2024
What an amazing hotel. The food is wonderful their menu caters to foreigners too. The amenities are really good there’s free gym, pool and steam room access. Commendations to the cleaning staff because the rooms are impeccable. Above all the service from the entire staff especially the valet and ladies at the front desk is efficient, they speak English and are extremely helpful. A special thank you to Maria and Michelle at the front desk.
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6/14
Antwort der Unterkunft: Dear guest,Thank you for staying with us at Sheraton Shenzhen Nanshan. Great that our services have provided a comfortable stay for you. We make our best to offer you with numerous leisure entertainment options. Your accompany is the best encouragement for us. Sincerely looking forward to your next stay!Wish you all the best!Sheraton Shenzhen Nanshan
CatCatCatCat
Deluxe Zimmer mit Kingsize-Bett
Aufenthalt im Dez. 2024
Familie
3 Bewertungen
5.0/5
Hervorragend
Gepostet am 18. Dez. 2024
Happy and enjoyable stay
Had come ans will come again and agiain
Übersetzen
Antwort der Unterkunft: Dear guest,Thank you for staying with us at Sheraton Shenzhen Nanshan. Great that our services have provided a comfortable stay for you. We make our best to offer you with numerous leisure entertainment options. Your accompany is the best encouragement for us. Sincerely looking forward to your next stay! Wish you all the best! Sheraton Shenzhen Nanshan
Songtrip
Deluxe Zimmer mit zwei Einzelbetten
Aufenthalt im Okt. 2024
Familie
5 Bewertungen
3.5/5
Gepostet am 13. Okt. 2024
Very disappointed that trip.com nor the hotel didn’t send any notification regarding their swimming pool will be under construction and unable to use. I visited with my friend’s family the first trip to SZ, it was very hot weather and all the kids were very excited to swim, but we found out that swimming pool is not available and they don’t have any alternative swimming pool in other place and no suggestions, no advice, no service.
We visited the safari nearby instead but it was really hot weather and we came back hotel. Nothing to do around this hotel.
Probably this hotel is a business hotel, not a kids family friendly hotel. It ruined our 1st and 2nd day of our SZ trip. If Trip.com mentioned about swimming pool or hotel send us any notifications I could cancel it and book another hotel.
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Antwort der Unterkunft: Dear guest,We are very grateful for your sincere comments. Please kindly be noted that due to the maintenance, the Swimming Pool will be closed from 9th Oct, 2024 to 17th Oct, 2024. The Fitness Center will remain open during this period. We do regret the inconvenience that caused you. We have made relevant reminders on the online platform. We will enhance the presentation of relevant reminders so that guests can clearly know all kinds of information. We strive to provide a superior service experience for every customer. Therefore you feedback is very important for us to keep improving. We hope to have the pleasure of welcoming you back again soon to our hotel in order to show you our true service standards.Best regards!Sheraton Shenzhen Nanshan
Josephine Li
Deluxe Zimmer mit zwei Einzelbetten
Aufenthalt im Nov. 2024
Familie
4 Bewertungen
5.0/5
Hervorragend
Gepostet am 20. Nov. 2024
Superb service
Superb room
Thanks Anna Wei
Übersetzen
Antwort der Unterkunft: Dear guest,Thank you for staying with us at Sheraton Shenzhen Nanshan. Great that our services have provided a comfortable stay for you. We make our best to offer you with numerous leisure entertainment options. Your accompany is the best encouragement for us. Sincerely looking forward to your next stay!Wish you all the best!Sheraton Shenzhen Nanshan
Gastnutzer
Deluxe Zimmer mit Kingsize-Bett
Aufenthalt im Aug. 2024
Familie
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 17. Aug. 2024
Great value for money.
We checked in during afternoon & check in process was speedy & friendly.
Room was roomy & clean.
Kids definitely enjoyed the swimming pool & we also enjoyed the Gym.
Special thanks to Candy Zhao from front office for the cookies & very friendly hospitality. We will come back.
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Antwort der Unterkunft: Dear guest,Thank you for staying with us at Sheraton Shenzhen Nanshan. We are pleased that you have an enjoyable stay in our hotel. Sheraton Shenzhen Nanshan is situated in Liuxian Boulevard Nanshan District, adjacent to the University Town, which is full of academic atmosphere. We look forward to welcoming you back and spare no effort to provide you with comfortable and memorable services.Wish you all the best!Sheraton Shenzhen Nanshan
Amy Mon
Club Zimmer mit zwei Einzelbetten
Aufenthalt im Juli 2024
Familie
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 9. Juli 2024
We stayed for the Shenzhen Wildlife Park. We were very pleased with their exceptional client-oriented service. Michelle at the front desk gave us great impression and then the staff at the executive lounge, including Coral,Nana, Lydia, Becky and Melody made us feel so welcomed and not to mention the wonder cakes , fresh fruit and
calm environment that made our stay so memorable.
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Antwort der Unterkunft: Dear guest,we are very grateful for your sincere comments. It is our honor to spend this pleasant time with your stay. We will continue to bring the authentic and warm service to our guests as we always did. We look forward to welcoming your next visit.Wish you all the best!Sheraton Shenzhen Nanshan
Gastnutzer
Deluxe Zimmer mit Kingsize-Bett
Aufenthalt im Juni 2024
Familie
4 Bewertungen
5.0/5
Hervorragend
Gepostet am 10. Juli 2024
Wonderful hotel that is clean, modern and close to the Shenzhen Zoo. Has a swimming pool and also, an attached ball pit play area for kids right beside the lobby lounge where breakfast is served! Would highly recommend this hotel.
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Antwort der Unterkunft: Dear guest,we are very grateful for your sincere comments. It is our honor to spend this pleasant time with your stay. We will continue to bring the authentic and warm service to our guests as we always did. We look forward to welcoming your next visit.Wish you all the best!Sheraton Shenzhen Nanshan
Gastnutzer
Deluxe Zimmer mit zwei Einzelbetten
Aufenthalt im Juni 2024
Familie
8 Bewertungen
4.5/5
Großartig
Gepostet am 30. Juni 2024
We travelled with families and children to come for the safari zoo visit. The hotel is close to the zoo but far from the malls. Good thing is this hotel is NEW and offer EXCELLENT buffet breakfast!!
Hotel staffs Joe and Michelle Ling are so helpful to assist our check-in service and Joe waived my children’s breakfast fee !
The twin bed room is big and can accommodate two adults and two children.
I would definitely recommend this hotel to travellers as it mains international standard of 5-star 🌟🌟🌟🌟🌟!
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Antwort der Unterkunft: Dear guest,Thank you for staying with us at Sheraton Shenzhen Nanshan. Great that our services have provided a comfortable stay for you. We make our best to offer you with numerous leisure entertainment options. Your accompany is the best encouragement for us. Sincerely looking forward to your next stay!Wish you all the best!Sheraton Shenzhen Nanshan
THIPPAWAN
Deluxe Zimmer mit Kingsize-Bett
Aufenthalt im Aug. 2024
Business
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 25. Aug. 2024
Comfortable bed. Nice room. Great breakfast. Good service.
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Antwort der Unterkunft: Dear guest,Thank you for staying with us at Sheraton Shenzhen Nanshan. We are pleased that you have an enjoyable stay in our hotel. Sheraton Shenzhen Nanshan is situated in Liuxian Boulevard Nanshan District, adjacent to the University Town, which is full of academic atmosphere. We look forward to welcoming you back and spare no effort to provide you with comfortable and memorable services.Wish you all the best!Sheraton Shenzhen Nanshan
Anonymer Benutzer
Deluxe Zimmer mit zwei Einzelbetten
Aufenthalt im Dez. 2024
Business
3 Bewertungen
5.0/5
Hervorragend
Gepostet am 7. Dez. 2024
Great hotel, rooms are beautiful, clean and big. Amenities in the hotel are top notch as well. Anna from the front desk was very helpful and professional!!
Übersetzen
Antwort der Unterkunft: Dear guest,Thank you for staying with us at Sheraton Shenzhen Nanshan. Great that our services have provided a comfortable stay for you. We make our best to offer you with numerous leisure entertainment options. Your accompany is the best encouragement for us. Sincerely looking forward to your next stay!Wish you all the best!Sheraton Shenzhen Nanshan
Teng
Deluxe Zimmer mit zwei Einzelbetten
Aufenthalt im Aug. 2024
Familie
3 Bewertungen
5.0/5
Hervorragend
Gepostet am 21. Aug. 2024
Nice hotel, great service, thanks you, Maria !
Übersetzen
Antwort der Unterkunft: Dear guest,Thank you for staying with us at Sheraton Shenzhen Nanshan. We are pleased that you have an enjoyable stay in our hotel. Sheraton Shenzhen Nanshan is situated in Liuxian Boulevard Nanshan District, adjacent to the University Town, which is full of academic atmosphere. We look forward to welcoming you back and spare no effort to provide you with comfortable and memorable services.Wish you all the best!Sheraton Shenzhen Nanshan
Gastnutzer
Deluxe Zimmer mit Kingsize-Bett
Aufenthalt im Nov. 2024
Familie
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 25. Nov. 2024
Excellent service that leaves an impression! The staff I have encountered were very warm and friendly. They provided great help and went the extra mile to make sure we had a comfortable stay.
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Antwort der Unterkunft: Dear guest,Thank you for staying with us at Sheraton Shenzhen Nanshan. Great that our services have provided a comfortable stay for you. We make our best to offer you with numerous leisure entertainment options. Your accompany is the best encouragement for us. Sincerely looking forward to your next stay!Wish you all the best!Sheraton Shenzhen Nanshan
Gastnutzer
Deluxe Zimmer mit zwei Einzelbetten
Aufenthalt im Nov. 2024
Familie
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 21. Nov. 2024
I recently stayed at Sheraton Nanshan and had a great experience! It’s my second stay here and it was consistently good. The room was spacious, clean, and beautifully decorated, with all the amenities I needed for a comfortable stay. The buffet choice for breakfast and dinner is quite good, there is a great selection of fresh and delicious options. The staff was very attentive, especially Maria - thank you very much! I recommend this hotel to anyone looking for a relaxing and enjoyable stay.
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Antwort der Unterkunft: Dear guest,Thank you for staying with us at Sheraton Shenzhen Nanshan. Great that our services have provided a comfortable stay for you. We make our best to offer you with numerous leisure entertainment options. Your accompany is the best encouragement for us. Sincerely looking forward to your next stay!Wish you all the best!Sheraton Shenzhen Nanshan
SAURABH GUPTA
Deluxe Zimmer mit Kingsize-Bett
Aufenthalt im Nov. 2024
Familie
5 Bewertungen
4.7/5
Wunderbar
Gepostet am 16. Nov. 2024
The hotel is great. Location is a little far from the city Center. Food is great and buffet breakfast was great as well. Overall a good hotel for weekend stay.
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Antwort der Unterkunft: Dear guest,Thank you for staying with us at Sheraton Shenzhen Nanshan. Great that our services have provided a comfortable stay for you. We make our best to offer you with numerous leisure entertainment options. Your accompany is the best encouragement for us. Sincerely looking forward to your next stay!Wish you all the best!Sheraton Shenzhen Nanshan