Royal Monte-Carlo Sharm Resort & Spa

The hotel is stunning The hotel is stunning. From first impressions, the reception from the staff, checking in, feeling welcome, no queuing, cold welcome drinks and a guided tour of the hotel and grounds. Plus a comprehensive description of services available to us. The pools are huge, and there are plenty of sunbeds either by the pool or on the beach, neither are far from the bar and restaurant area. There is a jetty for keen snorkelling enthusiasts, or for a swim only. The gardens are immaculate, and are beautifully designed. The service is impeccable. Nothing and I mean nothing is too much trouble. Special attention to Ahmed who works so hard in the bar, restaurants, beach and seemingly everywhere to deliver the best customer experience you could wish for. He quite frankly made our holiday. Also a special mention to the chefs in the Royal Lounge and Waves Bar who made eating there a pleasure. And to the cleaners of our room who were not only spotless but paid so much attention to detail with towels both on the bed and fresh towels for the beach every day. On the downside. The evening entertainment did let the side down. If you are looking for chill then this is the place for you. If you want evening liveliness then this is not for you. It starts late (9.30) and is mediocre at best. It is located at one end of the vast resort and leaves you wondering what was that? We payed the small extra charge when we booked for Royal Ultra All Inclusive, thinking it was just a room upgrade but it was much much more. Such as the Royal Lounge and Private Beach access. There was a clear difference in the service we received. We would like to thank all the staff for making our holiday a pleasurable experience and we would love to come back again soon! Ahmed you have not seen the last of us!!