We arrived late to the hotel after a delay and missed dinner. Having asked at reception if there was somewhere local to eat, we were advised not to worry they would bring some food to our room. Within 10 minutes of being in the room, plates of cold meat and cheese, salad, and rolls arrived, which was perfect for our needs that time of night. Out room great , bathroom a little dated. However, my daughters had been refurbished and was very nice. aircon worked perfectly, loads of hot water, and room made up every day, but then I did tip the cleaner the first morning. A bottle of water was provided every day. Kettle with tea and sugar in room and hairdryer and safe and fridge. The room was clean and tidy. Grounds are immaculate and nothing out of place. Pool area, you would struggle to find a lounger after 10.30 am, but we were out by 9am.the pool by 11am was very warm mind. Free towels you can change every day, and the animation team offered plenty of ideas to keep you busy. Also, the pool bar that did ice cream after 12 pm. Small shop supermarket which was as cheap as the town so happily supported it. Also, a medical centre/ room on grounds and a beauty salon for hair or facials, etc. You can also book excursions via the guys around the pool, which we did three, and they were all very good and good value. Restaurant. Outside area or air-conditioned inside. The food was good, breakfast bit hit and missed for my taste but you won't go hungry. My daughter is fussy, and so they did her roast chicken and chips every night, which they offered when they could see her not eating much. Many others had meals prepared for them, and the head chef and assistant manager came over most night to check if it cooked the way she wanted it. All the staff are excellent and nothing is too much trouble. Younes un the top bar is brilliant, downside , everyone at some point was hit with egyptian tummy ( bad stomach) but this seems normal in Egypt. The hotel is 15 min walk to Beach and naama Bay, which is easy unless it's 43 degrees. Would I stay again, 100% just nice hotel with amazing staff
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