Sheraton Hyderabad Hotel

Love the room service! They gave me the snacks and i also requested for cookies and they gave me 3 cans of cookies! How generous of them :) The food at the restaurant is good and Sachin is always very attentive to our needs. He is also very kind to exchange the soup as my colleague don't take dairy and recommended really nice desserts for us. Would definitely come back to Sheraton Hyderabad again for their great hospitality and services! 5 !

The Link Cafe at this hotel is very good. The staff especially Parismita, Sai Laxmi and Sai are excellent Baristas and gave me one good cup of coffee after another. The bakery is also very good with an array of pastry options. The Sourdough in particular and the club sandwich is excellent.

"I had an exceptional stay at Sheraton Hyderabad Hotel, From the moment I arrived, the staff was warm welcoming, and went above and beyond to ensure I felt at home. The room was spotless, beautiful, and had all the amenities I needed. I particularly appreciated the comfortable bed, fast Wi-Fint keep me connected with friends and family. Special thanks to Bhavana, whose attention to detail and kindness truly made a difference during my stay at the hotel. Breakfast each morning was very delightful, with a great variety of food that kept me excited to start my day. Thank you for an amazing experience! I highly recommend Sheraton Hyderabad Hotel to anyone visiting the area and can’t wait to return." Namaste! Namaste!

Not for international guests.. This was my 2nd time staying at this hotel in over 2 years in Hyderabad. This stay was by far my worse stay in Hyderabad and I've stayed in some other bad Marriot hotels in the area.. My stay was for 18days, I decided to try them again after not staying here for a long time, due to my prior experiences, but I was a fool to trust them again, I was under the impression that Marriot would care about clients, when I submitted my feedback to the hotel on my first stay, I assumed they would look into it, unfortunately things got worse, not better. Some lowlights from my stay.... concierge forgot to pick me up from my daily office run, this also happend on my first stay, which shows a complete lack of guest care and service, how do you forget someone that pays you daily for a service. Shocked... As you can see in the pictures below, for the mistake of not picking me up I recieved a Card and some cake, by the look of it, I recieved 3 sorry cards in 1 week, the word Sorry means nothing to me at this hotel, sorry to them is a custom saying, nothing will Nobody picks up the phone, I tried calling for 10min, I got in the shower and came out and it was still ringing, the way I got them to respond was sending a message on the marriot app, after that someone picked up. Shocked. The unfortunate thing is, there are so many guys with a tie and a suit, probably one that will comment on this review, they do absolutely nothing for guest interaction, the most I see them do everyday is have the phone out and give orders to staff. The managers at this hotel should be let go, get some international interference in Marriot, because at this stage, this is not a sheraton with international guest standards, managers are just there to look good in a suit and have that status, no substance. I stay in Hyderabad 6 times a year, I have tried other hotels and I want to leave some advice for the international travelers, stay away from marriot in Hyderabad, the best service and standards, for the same price as this hotel is in Banjara Hills, the hotel that will be up to 5 star standards is the Hyatt place. Use Hyatt in Hyderabad. There is a great saying, "if nothing changes, nothing changes".

Had buffet dinner in Feast and enjoyed the food and service. Thanks Ramu for the excellent service and he made our visit memorable. Good option of food, desert and very nice interior. They do have live chat, pasta, burger and pizza live counters.