Travelodge Scarborough St Nicholas Bewertungen

This is our forth Travelodge stay in 4 months and was by far the worst. Other lodges (London Kew Bridge, Gateshead Quayside and Edinburgh Central) have been fresh and comfortable and had friendly and welcoming staff. Sadly, Scarborough St Nicholas was almost the opposite. On arrival the desk person (Joseph) was off-hand and blunt. Ok, we arrived early and asked when the check-in might be open (other lodges have often allowed us into the rooms when they were ready a little earlier than 3pm) but Joe's responce wasn't friendly or explanatory, just blunt and 'jobsworth' - "the desk opens at 3". To be fair our dealings with other staff during our stay were much better - cleaners and other desk staff seemed friendly enough. The room we were allocated (room 138) was very poor. Current Travelodge advertising on TV talks about large double rooms. This certainly was not large - indeed the gap between one side if the bed and the window is only 40cm or so and the other dimensions were not much larger. Likewise the Travelodge site for this 'hotel' states there is a spacious desk with chair - this is not accurate. The desk is smaller than many lodges (to fit into the smaller room), meaning that there is very little space for clothes etc. Compared to the three other Travelodges we have visited recently, this room was pokey. To make matters worse, the bedroom had black-mould in two corners and was badly patch-painted on the ceiling. This room is in poor condition. The bathroom was also poor. On entry it smelled of urine. There was mould beneath the cistern unit. The shower soap dispenser did not work and fell apart. The basin soap dispenser was not filled with foaming handwash, but the awful shower-wash now used by Travelodge. There are no flat surfaces provided (shelves) for bathroom kit. The shower fittings were in poor condition and the floor was badly stained. The room was basically very tired and unpleasant. I suppose Travelodge have little control over the views from rooms but in our case, we surely got one of their worst. It looked like a bombsite! Given that this Travelodge was nowhere near full. Surely they could have allocated better rooms than this??? Maybe even one with a sea view??? It's as if they don't want visitors to come again... We certainly will not rush back and would never recommend this Travelodge to friends and relatives (except maybe as a joke, like recommending a stay in Fawlty Towers) We stayed for three nights and must admit that although the room was poor, the bed itself was clean and comfortable. The room was noisy earlier in the evenings, but thankfully, through the nights it was quiet. This was with the exception of the final night when the fire alarm went off at 6:15am, ran for a minute or so and then went off. We headed downstairs as per the fire notice but at the bottom of the stairs were told by a staff member that there was no danger and we could return to our room. We saw only two other people 'escaping'