Mitsui Garden Hotel Sapporo West

Mitsui Garden Hotel Sapporo West Bewertungen

Mitsui Garden Hotel Sapporo West

Kita 5 Jonishi, 6 Chome-2-4, Chuo, 060-0005 Sapporo, Hokkaidō, JapanHoteldetails anzeigen
Mitsui Garden Hotel Sapporo West
Mitsui Garden Hotel Sapporo WestMitsui Garden Hotel Sapporo WestMitsui Garden Hotel Sapporo West
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Gästebewertungen

9.3/10
Großartig
1166 Bewertungen
Verifizierte Bewertungen
Lage9.4
Ausstattung9.1
Service9.3
Sauberkeit9.5
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Negative Bewertungen(16)
Riduan Shariff
Superior-Zimmer (2 Betten) (Dusche)
Aufenthalt im März 2026
Paar
7 Bewertungen
10/10
Hervorragend
Bewertung vom 17. Apr. 2026
Room is enormous. Free snacks and drinks at the guest lounge. 5-10mins walk to Sapporo station. A few mins walk to Tanukikoji Market. Easy access to convenient stores. And there is car rental shop around the corner. Parco and Daimura are walking distance
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Antwort der Unterkunft: Thank you very much for staying at Mitsui Garden Hotel Sapporo West and for sharing your valuable review.We are delighted to hear that you found the room spacious and enjoyed the complimentary snacks and drinks at our guest lounge. We are also pleased that our location was convenient for your stay, with easy walking access to Sapporo Station, Tanukikoji Market, nearby convenience stores, car rental services, and popular shopping destinations such as PARCO and Daimaru.Your kind comments reassure us that our hotel offers both comfort and convenience for our guests, and your feedback is greatly appreciated by our entire team.We sincerely hope to have the pleasure of welcoming you back again on your next visit to Sapporo.Mitsui Garden Hotel Sapporo West Rooms Department Manager
Piggy pig
Standard-Zimmer (2 Betten)
Aufenthalt im März 2026
Familie
5 Bewertungen
9.0/10
Großartig
Bewertung vom 19. Apr. 2026
Daily room make up service. But I still found my cotton pad on the floor after one day. Quite big room. If it’s a rainy or snowy day, quite harsh to access to hotel from Sapporo station. Only 2 washing machines, one is in the men’s bath, one is in the women’s bath. Don’t expect u can get your turn for laundry.
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Antwort der Unterkunft: Thank you very much for staying at Mitsui Garden Hotel Sapporo West.We would also like to express our sincere appreciation for taking the time out of your busy schedule to share your valuable feedback.However, we apologize for the inconvenience and discomfort caused due to the insufficient cleaning. We take your feedback very seriously and will share it with our housekeeping team, while strengthening our cleaning procedures and inspection processes to prevent any recurrence.We also apologize for any inconvenience caused by the limited number of coin-operated laundry machines. You can check their availability on the television in your room.When you have any problems, please feel free to speak to the front desk staff, and we will do our best to assist you.Once again, we sincerely thank you for your stay and for your comments.We would be delighted if you would consider staying with us again on your next visit to Sapporo.All of our staff look forward to welcoming you back in the future.Mitsui Garden Hotel Sapporo WestRooms Department Manager
Gastnutzer
Superior-Zimmer (2 Betten) (Sofabett, Badewanne)
Aufenthalt im Feb. 2026
Familie
1 Bewertungen
10/10
Hervorragend
Bewertung vom 20. März 2026
We were a family of 3. Room was spacious enough for our 3 luggages. TV also had information regarding the status of the onsen and washing machine which was a nice touch. The counter staff also spoke good English and were generally very helpful. The free drinks in the lounge and bottled water in the room were very welcome too.
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Antwort der Unterkunft: Thank you for your stay at Mitsui Garden Hotel Sapporo West and taking the time to provide the review for your recent stay.We are very honored to receive your compliments about the room and our staff service.These compliments from our customers are our greatest encouragement. Our exclusive guest lounge on the second floor offers complimentary snacks from 3:00 p.m. to 7:00 p.m., and complimentary beverages from 3:00 p.m. to 11:00 p.m.The lounge has been well received by many of our guests, and we are truly delighted to know that you were also satisfied with your experience.We will not become complacent with your kind words and will continue to strive for excellence so that we may receive your praise again in the future.We sincerely look forward to your next visit.Mitsui Garden Hotel Sapporo WestRooms Department Manager
Gastnutzer
Superior-Zimmer (2 Betten) (Badewanne)
Aufenthalt im Jan. 2026
Paar
22 Bewertungen
8.5/10
Sehr gut
Bewertung vom 7. März 2026
Excellent location, just 10 mins walk from Sapporo Station, overnight parking available and fee not expensive.
Übersetzen
Antwort der Unterkunft: Thank you very much for choosing Mitsui Garden Hotel Sapporo West.We sincerely appreciate you taking the time to share your review and your positive feedback. We are delighted to know that you found our location convenient, with just a 10-minute walk to Sapporo Station, and that the overnight parking was satisfactory.We also appreciate your ratings for our facilities, cleanliness, and service. Your comments are very helpful as we continue striving to improve our guests’ experience.We hope to have the pleasure of welcoming you back to Mitsui Garden Hotel Sapporo West on your next visit to Sapporo.Mitsui Garden Hotel Sapporo WestHotel Manager
Gastnutzer
Superior-Zimmer (2 Betten) (Sofabett, Badewanne)
Aufenthalt im Jan. 2026
Familie
4 Bewertungen
10/10
Hervorragend
Bewertung vom 28. Feb. 2026
The location is fantastic, just some minutes walk from Sapporo station. From the hotel, it is easy to reach to other places such as Susukino on foot. The room and hotel are fantastic, clean. The staff are friendly and helpful. They even offer free snack bar with lots of soft drinks, coffee and cookies that you can use as much as you want during the day and night. Highly recommended and will definitely be back in the future!
Übersetzen
Antwort der Unterkunft: Thank you for your stay at Mitsui Garden Hotel Sapporo West and taking the time to provide the review for your recent stay.We are very glad to hear that you have enjoyed our convenient location and our hotel hospitality.Our exclusive guest lounge on the second floor offers complimentary snacks from 3:00 p.m. to 7:00 p.m., and complimentary beverages from 3:00 p.m. to 11:00 p.m.The lounge has been well received by many of our guests, and we are truly delighted to know that you were also satisfied with your experience.We will not become complacent with your kind words and will continue to strive for excellence so that we may receive your praise again in the future.We sincerely look forward to your next visit.Mitsui Garden Hotel Sapporo WestRooms Department Manager
Kiyoshi_T
Superior-Zimmer (2 Betten) (Badewanne)
Aufenthalt im Okt. 2025
Reise mit Freunden
5 Bewertungen
9.0/10
Großartig
Bewertung vom 5. Dez. 2025
The design of the hotel is good. Location is just a few minutes walking from the JR Sapporo station, quite convenient. Facilities and the service of the staffs are great.
Übersetzen
Antwort der Unterkunft: Thank you very much for choosing Mitsui Garden Hotel Sapporo West and for sharing your wonderful feedback.We are delighted to hear that you enjoyed the design of our property and found our location convenient, just a short walk from JR Sapporo Station.It is also a pleasure to know that our facilities and staff service met your expectations. Your kind words are truly encouraging for our team.We look forward to welcoming you back on your next visit to Sapporo.Thank you again for taking the time to leave your review.Mitsui Garden Hotel Sapporo WestRooms Department Manager
Teddyshia25
Standardzimmer , 1 Queensize-Bett
Aufenthalt im Dez. 2025
Paar
8 Bewertungen
10/10
Hervorragend
Bewertung vom 13. Jan. 2026
Really good location good and clean hotel And they put two cute snowma
Übersetzen
Antwort der Unterkunft: Thank you very much for staying at Mitsui Garden Hotel Sapporo West.We also appreciate you taking the time to share your feedback after your stay.We are delighted to hear that you enjoyed a comfortable stay with us. We also sincerely appreciate your high praise for your experience.We will continue striving to be a hotel that meets your expectations, and we hope you will visit us again to enjoy another wonderful time.All of our staff look forward to welcoming you back for your next stay.Mitsui Garden Hotel Sapporo WestRooms Department Manager
Elisia Loh
Superior-Zimmer (2 Betten) (Sofabett, Badewanne)
Aufenthalt im Sept. 2025
Familie
23 Bewertungen
10/10
Hervorragend
Bewertung vom 26. Okt. 2025
I booked this hotel last minute after cutting short my stay at another hotel in Otaru due to exposed cable wiring under the bed area. Having learnt from that experience, I checked this room carefully upon arrival and was relieved to find everything well maintained. Mitsui Garden did a great job with the room setup, and everything felt clean and safe. The room is spacious enough for three guests, with good walkway space, a hanging area, and a proper wardrobe. It feels more comfortable compared to other triple rooms I’ve stayed in. The bathroom is also a decent size and not as cramped as what you typically find in many Japanese hotels. The hotel offers a public bath for both men and women, which is a nice feature to relax in. However, the laundry setup could be improved. There is only one combo washer-dryer machine, and the waiting time is quite long. Even at 3–4 a.m., guests are queuing to use it, and each wash-and-dry cycle takes around two hours. You can monitor the washer status directly from your room TV, which is convenient, but it would be much better if the hotel could add a few more machines. It can be inconvenient when guests miss their pickup time and others have to wait. So, you really needs to plan and be more considerate in using the washer. Breakfast has a limited selection and leans more towards Western-style dishes, but there is a live chef station serving both sweet and savory crepes, which adds a nice touch to the morning experience.
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6/13
Antwort der Unterkunft: この度は三井ガーデンホテル札幌ウエストをご利用くださいまして、誠にありがとうございます。また、ご宿泊の感想をお寄せくださり重ねてお礼申し上げます。至らぬ点もあったかとは存じますが、今回のご滞在がご満足頂けたご様子で私どもも嬉しく存じます。今後も皆様からご意見を頂きながら、お客様皆様により快適にお過ごし頂けるよう努力を続けて参る所存でございますので、次回も当ホテルをご利用頂けますと幸いでございます。 またのご利用をスタッフ一同、心よりお待ち申し上げます。三井ガーデンホテル札幌ウエスト宿泊支配人
cecilia lim
Superior-Zimmer (2 Betten) (Dusche)
Aufenthalt im Feb. 2026
Paar
1 Bewertungen
8.5/10
Sehr gut
Bewertung vom 30. März 2026
Good service overall, thanks for taxi fare estimates each time we asked to go nearby places of interest .. Would be perfect with English tv channels availability and Body lotion.
Übersetzen
Antwort der Unterkunft: Thank you for your stay at Mitsui Garden Hotel Sapporo West and taking the time to provide the review for your recent stay.We are very pleased to hear that you were generally satisfied with your recent stay.We would also like to express our sincere gratitude for your kind words regarding our staff.Your comments regarding the English TV channels and body lotion will be taken into consideration as we continue to improve our hotel.We will not become complacent with your kind words and will continue to strive for excellence so that we may receive your praise again in the future.We sincerely look forward to your next visit.Thank you once again for your valuable feedback.Mitsui Garden Hotel Sapporo WestRooms Department Manager
Edison Ty
Superior-Zimmer (2 Betten) (Sofabett, Badewanne)
Aufenthalt im Feb. 2026
Paar
5 Bewertungen
10/10
Hervorragend
Bewertung vom 3. Apr. 2026
Location is excellent , near Sapporo station , kombini & Kinokuniya bookstore . Hotel looks new & clean. Rooms : spacious where you can open your luggages & smaller luggages can Be placed below bed. Enough cabinets to hang clothes . Drawers big to put things. Hooks on wall useful for hanging clothes & things . Baskets to place your towels & things when you use the public bath. Beds are firm and will not cause back pain. Room air conditioner easy to use and control room temperature. Restaurant became guest lounge from afternoon to 11 pm with free drinks from dispensers & snacks.
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Antwort der Unterkunft: Thank you very much for choosing Mitsui Garden Hotel Sapporo West. We are especially grateful that you took the time to share your feedback about your stay.We understand that there may have been some shortcomings, but we are truly delighted to receive your kind words regarding the location, guest rooms, facilities, and many other aspects of our hotel. Such compliments from our guests are our greatest encouragement.We will continue to strive to ensure that all our guests have a comfortable stay, and we would be delighted if you would consider staying with us again on your next visit to Sapporo and share your feedback with us. Thank you again for your review. All of our staff look forward to welcoming you back.Mitsui Garden Hotel Sapporo West Rooms Department Manager
Gastnutzer
Superior-Zimmer (2 Betten) (Sofabett, Badewanne)
Aufenthalt im Feb. 2026
Familie
3 Bewertungen
8.0/10
Sehr gut
Bewertung vom 25. März 2026
The location is good - near to convenient stores and walking distance to restaurant and shopping malls Basic hotel facilities like kettle
Übersetzen
Antwort der Unterkunft: Thank you for having stayed at Mitsui Garden Hotel Sapporo West and taking the time from your busy schedule to share your valuable feedback.We are glad to hear that you were satisfied with your stay this time.We will continue our effort to provide the best service to all our guests.Hope to welcome you back again in the very near future.Mitsui Garden Hotel Sapporo West Rooms Department Manager
HALLEPENO
Standardzimmer , 1 Queensize-Bett
Aufenthalt im März 2026
Paar
2 Bewertungen
10/10
Hervorragend
Bewertung vom 11. Apr. 2026
Loved the decor, breakfast was good, service was the usual excellent Japanese hospitality.
Übersetzen
Antwort der Unterkunft: Thank you very much for staying at Mitsui Garden Hotel Sapporo West.We would also like to express our sincere gratitude for taking the time out of your busy schedule to share your valuable feedback.We are delighted to hear that you were satisfied with our hotel’s interior and breakfast.Furthermore, we are truly honored to receive your kind words describing our service as “wonderful.” We strive every day to provide a comfortable and environment for our guests, and your feedback is a great source of encouragement for us.We will continue to devote ourselves to maintaining our high standards of hospitality and service.We sincerely hope that you will choose to stay with us again on your next visit to Sapporo.We look forward to welcoming you back in the near future.Mitsui Garden Hotel Sapporo WestRooms Department Manager
Carrie
Standardzimmer , 1 Queensize-Bett
Aufenthalt im Feb. 2026
Paar
21 Bewertungen
10/10
Hervorragend
Bewertung vom 7. März 2026
The location of the hotel is right in the city centre, about 7 minutes walk to the station, and main shopping malls with varieties of restaurants. The only comment is need to pay for the car parking, suggest to park opposite of the hotel.
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Antwort der Unterkunft: Thank you very much for staying at Mitsui Garden Hotel Sapporo West.We sincerely appreciate you taking the time to share your wonderful review and for giving us a perfect rating in facilities, cleanliness, location, and service. We are truly delighted to know that you had a pleasant stay with us.We are especially pleased to hear that you found our location convenient, with easy access to Sapporo Station, shopping malls, and a wide variety of restaurants nearby.Thank you as well for sharing your feedback regarding the parking fee. Your comments are greatly appreciated and will be helpful for future improvements and for other guests considering their parking options.We hope to have the pleasure of welcoming you back again when your travels bring you to Sapporo.Mitsui Garden Hotel Sapporo WestHotel Manager
Rosi22
Standard-Zimmer (2 Betten)
Aufenthalt im Jan. 2026
Paar
10 Bewertungen
10/10
Hervorragend
Bewertung vom 20. Feb. 2026
Room small and hard to open the suitcases however the hotel is renovated and location close to JR. Also more importantly staff helpful.
Übersetzen
Antwort der Unterkunft: Thank you very much for choosing to stay at Mitsui Garden Hotel Sapporo West. We also sincerely appreciate you taking the time to share your feedback regarding your stay. We sincerely apologize for any inconvenience caused by the room size.We will share your feedback regarding difficulty using suitcases as valuable input for future improvements.We are delighted that you appreciated the hotel's renovations and location.The proximity to JR Sapporo Station is a feature highly valued by many guests.We are relieved to hear you found your stay comfortable.Above all, your comment that our staff's service was “important” is a tremendous encouragement to us.We will continue striving to provide attentive service tailored to each guest.We sincerely hope you will consider staying with us again when you visit Sapporo.We look forward to welcoming you back.Mitsui Garden Hotel Sapporo West Room Department Manager
Gastnutzer
Standard-Zimmer (2 Betten)
Aufenthalt im Jan. 2026
Paar
15 Bewertungen
9.5/10
Wunderbar
Bewertung vom 17. März 2026
I love mitsui hotels and always book with them, This hotel was very basic compared to others. No bath house etc. But always above average to other hotels and very elegant. Note: there are two mitsui hotels side by side, one called the “west” mitsui and the other just mitsui. Not to get confused at check in. Would i stay here again? Yes definitely. The view was magical for us when it snowed Thank you
Übersetzen
Antwort der Unterkunft: Thank you very much for your continued patronage of Mitsui Garden Hotels, and for taking the time to share your feedback regarding your stay.We are truly delighted to hear that you would like to stay with us again.However, we apologize for the insufficient information provided regarding our public bath. Our hotel does offer a public bath, which is available to all staying guests from 3:00 PM to 9:00 AM the following morning.Additionally, as you mentioned, there are two Mitsui Garden Hotels in Sapporo: Mitsui Garden Hotel Sapporo and Mitsui Garden Hotel Sapporo West.The Mitsui Garden Hotel Sapporo, located adjacent to our property, reopened in February 2026 following its renovation. We will not become complacent with your kind words and will continue to strive for excellence so that we may receive your praise again in the future.We sincerely look forward to your next visit.Mitsui Garden Hotel Sapporo WestRooms Department Manager