Blue Tree Towers Anália Franco - Tatuapé Bewertungen

Ich mag es, Kaffee kann mehr Auswahl haben, aber es ist sehr gut, ich mag es

The location is good and safe, near a big shopping mall and very closely to sports park, the breakfast is very traditional, staff is kindly, room is clean and comfort, generally is good and satisfied.

酒店早餐種類挺多，酒店所在的區域很安全。就是房間設備有點舊，冷熱水兩個閥很難調温度，酒店不提供免費水和一次性用品，出行的朋友記得自己帶。

非常滿意，安全

Wir sind nun zum 4ten Mal in diesem Hotel gewesen. Leider sind die Zimmer noch immer stark renovierungsbedürftig. Investiert wurde in eine neue Kaffeemaschine 😊

The friendliness and professionalism of the staff was excellent. I arrived early so I knew I would have to wait for my room and this was no problem. The desk staff had a table where I could sit and work using my computer. They were very helpful in helping me to connect to the hotel Wi-Fi. The room had previously been renovated and looked amazing.

Brasil is a place where mold grows fast. Bathrooms should receive special attention. Hallways could get a coat of paint and new carpet. The hotel is under renovation and maybe it is on their list. The breakfast is good, but staff should taste the juices prior to putting out for guests since more than once the juices were sour (azedo). Overall staff were friendly and helpful.

My room was clean however, the toilet did not work well and it would leak water on the floor. I explained this to the front desk and they had this corrected in less than 1 hour. So they are very attentive and making sure everything works correctly.

Extraordinary service - both friendly and fun. Love that this is a family owned and operated hotel. Felt like family. Very nice spaces, great location and value.

I had to request to have my shower cleaned and sanitized whrn i arrived because it had a lot of mold. One night i came in and could not enter my room because the lock would not release and unlock. I went downstairs and management came up with a device to try to force it to unlock and that would not work. They moved me to another room on a different floor and when I came back to my original room they had to put a hole in the door to open the door. I moved all of my belongings out and into the new room which was cleaner than the first room I had. Lastly, on my last day they ran out of food during breakfast and would not fix more food to accommodate everyone who was eating breakfast. I will not go back.

They overbooked the hotel and when I got there to do the check in they transferred me to another hotel in a not very safe area. I was in a business trip with coworkers and to be far away from them created extra costs on my budget. I don't recommend this hotel.

I was greeted and checked in by a really great man. He was very welcoming and informative. I stayed in room 1305. The internet was REALLY slow and unstable. I have stayed on this floor a few other times and the internet was fine. Not sure why it was so bad this time. My second day there a cleaning lady came to my room. Granted she didn't speak english but clearly informed her that my room was fine but I just needed my trash can emptied. She said nothing. Just looked at me and walked out of my room. I had a friend coming over so therefore I had to empty my trash can into the trash can next to the elevator. Later on that night I came back to the room and my bed was made. On the desk near the mini bar was a note in Portuguese. I couldn't read it and the hand writing was so bad that I couldn't translate it.

I was happy abaut everything, but just same inconvenience happened. Like same couple next to my room was having an argument letter in the night. But I understand its not the hotel fault.

Terrible service. Staff are not fast or properly trained. Facilities like bathroom and pool are outdated. Furniture in the room is old Breakfast was not good at all