Alesahne Beach Hotel

This was experience of good and bad for us . We just left the hotel today and there was a few disappointment with it and some good bits . Didn’t start well , firsts you are dropped at a back lane from the hotel and very little guidance to the hotel . We went with easy jet holidays and was grateful for google maps . we arrived late and the gentleman was very nice , checked us in , the room was not what I booked and paid for . I had booked the superior double , on the east jet page and the hotel page this shows a separate room next to the bedroom . Travelling with my daughter aged 20 I thought the space would be handy . When I questioned it I was told it was . It wasn’t it was a normal bedroom . I had emailed the week before to request single beds , again not everyone is travelling as a couple … I find it annoying that it expected that everyone is . At the age of 20 you don’t want to share a bed with your mum !! This wasn’t honoured either after I had asked . Wasn’t going to let it spoil my holiday. There is the woman manager / reception who really shouldn’t me handling guests . She was rude and dismissive and has no idea how to be customer friendly. I had queried the room and the request and basically she wasn’t intrested . There seems to be no manager with experience . The young men who ran the bar were very nice but the bar closes at 10 every single night . Last orders and lights off . They obviously go out after work which is fair enough but they seriously cannot wait to get rid of you . Breakfast was good and the hotel is very clean , sun beds are great and towels . We ate a few times and was very nice . It’s it a great spot , and it’s very cool . Could be so much better with proper customer service and management .

We had a lovely holiday at the Alehsanhe beach hotel. Nicely positioned on the edge of the beach with its own stretch as well as two medium sized pools. The staff are really nice and helpful. The rooms are nice with plenty of storage. Very close to restaurants.

Just back after 12 nights here. I just want to start by challenging other reviews about the staff. We found the staff wonderful. They were/are friendly, helpful, enthusiastic and very very hard working. They work long shifts day after day - whether that’s reception, bar/beach or breakfast. The cleaner/cleaning was a joy to behold our rooms left spotless every day - and endless bedding and towel changes. Also towels for the beach by the bar every day. Hotel rooms always evoke a very personal response. We loved our wee room - great air con - TV showing every Euros game (lets not discuss Scotland) - great sized fridge, so you can stock up on water/beer/juice/snacks. Toilet & shower small but superb pressure etc. Breakfast is more than adequate for eating abroad - but starting every morning with Greek yoghurt & honey is just bliss. The post breakfast you have the arduous task of walking a matter of feet to the beach. Each establishment has beds in front (whether restaurant or bar) and the beds are used on the expectation that you make a purchase from the establishment - a litre of water say is €2 or so. We never not got a bed. The hotel’s are really comfy and each couple has a palapas for shade. If you get the munchies or the Club Sandwich - genuinely a 2 people sized portion. But you can also go and grab takeaway from elsewhere - as long as you’ve bought something from the hotel bar. The beach is pebbly - but not prohibitively so - we rook the swim shoe trainer thing me bobs - worked a treat. The water is sublime. There’s usually a breeze so be extra careful with the old sun lotion. But I think the Hotel and our holiday were sublime. Made by the staff and the location.

The staff was great. A special thanks to Maria at the front desk. She provided outstanding service with a smile. The buffet breakfast was very plentiful, delicious, and changed the menu daily. Place was very clean and just a few feet from the beach. Great value for our stay.

Where do I start? If you are going to read one line from this review is to “stay away at all cost from this hotel”. We were supposed to sleep here for 7 nights and we left after 3. It was awful. Credit given where credit is due; the staff at the front desk are very nice, super helpful and can’t fault them. Upon arriving the hotel appears to be a swish boutique hotel. They have music playing out, you will walk past the pool and bar area, the lobby is blasting A/C and smells good. The problem starts when you get to the room(s). We booked a one week holiday for 3; my wife, 10-year old daughter and myself. We were given the room #30 at the top of the building. The stairs to get to the room can be challenging. The room was a superior room with a sea view. However, to get to the sea view you had to climb a small ladder out of a window onto the roof, again challenging. It was quite small room, the windows open onto the roof, so we could see all the solar panels, AC units, it felt like something could walk in if we left the windows open. The sofa bed for my daughter was too small, it wasn’t long enough for her. We had to call downstairs so they could make the sofa bed and as it had not been prepared ahead of our arrival. The WIFI didn’t work at all in this room. The toilet was dirty, the shower curtain stuck to one when showering - all a bit grotty. And I woke up with a back ache from sleeping in the beds, it wasn't the great start. After two nights they somehow moved us as apparently we weren’t supposed to have a sea view. Fine by us, we didn’t like the room anyway, so we were okay with this. Then they gave us room #25. initially felt better, the sofa bed was bigger and there was more space on the bedroom and more light. However, the WIFI was better but intermittently working. The bathroom was tiny and it smell diabolical, it was disgusting - even more grotty than in the first room. I slept on the sofa bed as my daughter didn’t want to sleep there. Again, I woke up with an even worse back ache than the previous days. That day we went on an excursion in the morning and decided to go back to the hotel pool for the afternoon. I was chilling on a sun lounger when the pool guy told me I couldn’t be there with a bottle of water that I had purchased somewhere else. He refused to go away until I hid the bottle of water. That was what did it for me. We decided to leave and booked another hotel down the street. Stay away from this hotel. Honestly, you will find way better ones along the same street.