Dome Santorini Resort

An amazing resort with incredible staff that can't do enough for you. Rooms all have pools and they are heated to 28 degrees, people say they aren't heated as they expect it to be like a hot tub it's not it's a pool. Very modern resort close enough to walk to Oia if you don't mind the hills if not get a taxi and walk back

What a wonderful place! Beautiful view from the balcony, warm and accomodating staff, glorious pool area (and great drinks/bartender!) and a comfortable room. Couldn't have asked for anything more. Breakfast service was always right on time, and delicious. Mike in the office was very helpful in not only all things connected to the resort, but also arranging transportation and reservations for us. Andreas was a big help in carrying luggage to our room. It was great to have a home base on the island that was a bit away from the hustle and bustle of Oja and Fira. Should our travels ever bring us to Santorini again, we would definitely stay here!

We stayed in this so called resort hotel for 3days with family in may 2023, it was a nightmare to stay at this place. First thing its not kid’s friendly. Manager was rude and not cooperative. We requested to change the room for kids safety (2year,6year old) but it didn’t happen. Junior suite our master bedroom was on second level with open space (no wall, kid may fall down). They were not accommodating with any guest’s request. Private pool/jacuzzi was not cleaned, we requested to get it clean they said its cleaned once or twice a day only, the dust and leaves falling from surroundings, no appropriate answer. Rooms were not upto the mark, linens, bedsheets were old and dirty, asked for extra towel second day, no one came for hour and we used old towels only. Only 2staff in the whole hotel running around, not on time or fulfilling any request, customers service is BIG 0. They hardly answer the call at reception, if you need anything we had to go up to reception and ask for it (like towels, kids milk etc). There is no one available from 10pm to 7:40am, if you need anything. If you ask for breakfast 10-10:30 or 10:30-11am they bring it at 11:05 saying they were busy helping other guests/room, no courteous answer. There is a very small restaurant and limited food drink menu you can have, restaurant is not with all amenities, waste of money as you get food order after an hour or again no service. We had to pay extra for broken balcony door and other friend room’s internet router as they blamed us that we broke it since it was already broken since we got the room. Also internet is a big issue, you hardly get internet in room or in front manager’s office only, no Internet in resort. Over all I would not recommend this place to stay in Santorini or to disappoint your vacation, look around there are lot more better options/hotel resorts with better price, view and probably give you much better customer service. Manager said he would give some discount or some good special treat/surprise next day, nothing happened as he didn’t show up from 2days. We didn’t even ask for it again as they blamed us and we paid extra charges for stay. I would give Dome 0 star as they spoiled our vacation.