Iliovasilema Hotel & Suites

Emplacement fantastique! Parmi les 3 suites junior, nous avions la plus petite mais cela était largement compensé par l’emplacement du jacuzzi (personne ne passait devant)! Ravis de notre séjour!

Wir haben über Tui gebucht, wünschten aber, wir hätten direkt gebucht. Leider entsprach unser erster Eindruck einer Junior-Suite nicht unseren Erwartungen. Ich denke, das lag an Tui und deren Fehlinformationen. Überprüfen Sie also bei der Buchung, ob Sie Ihr Zimmer richtig verstanden haben. Jedes Zimmer ist anders. Die Lage ist perfekt. Ich glaube, der beste Ort auf der Insel für Sonnenuntergänge und einfach die atemberaubendsten Aussichten. Zwei meiner Schwestern waren dort und ich vertraute ihrem Urteil. Seien Sie auf der Caldera. Oia und Fira sind zu voll. August muss die Hölle sein. Imerovigli ist einfach der wunderbarste Ausgangspunkt für einen Urlaub. Das Hotel besteht aus 19 Zimmern (glaube ich) auf einer steilen Klippe mit schmalen, steilen Stufen – bei kranken Knien oder Fitnessproblemen bitte meiden. Aber ansonsten einzigartig und wunderschön. Das Personal war unglaublich. Besondere Erwähnung gebührt Sotiris, der meiner Meinung nach der fleißigste und gewissenhafteste Arbeiter war, den ich je gesehen habe. Sie haben diese Stufen großartig gemeistert. Paris, Sie waren auch großartig. So hilfsbereit und nichts war zu viel Mühe. Auch das nette Housekeeping-Personal. Ich habe Ihren Namen nicht verstanden, aber danke für Ihr Lächeln. Despina an der Rezeption, Sie sind ein Star. Sie haben unsere Touren gebucht und ich habe es sehr geschätzt, dass Sie uns nach unserer Bootsfahrt bei Sonnenuntergang eine WhatsApp-Nachricht geschickt haben, um zu fragen, ob es uns gefallen hat. So süß!!! Aber hören Sie auf, die Leute zum archäologischen Museum in Fira zu schicken – es ist seit 2 Jahren geschlossen 🤣🤣 oder zur Fischtaverne in der Amoudi-Bucht, die unsere größte Enttäuschung war 🤣 🤣🤣🤣🤣 Wir haben das Essen im Pearl on the Cliff und im Anogi (wunderbares Essen) geliebt. Ich habe meinen Spaziergang zum Schloss Skaros und der kleinen Kirche jeden Morgen geliebt, unsere Besuche in Fira und unseren großen Spaziergang nach Oia (ein Muss – es ist gar nicht so schlimm!) Ich wünschte, unser Zimmer hätte einen Ganzkörperspiegel und ich finde, alle Zimmer sollten kleine Kaffeemaschinen haben. Außerdem sollte zu einem Cocktail für 15 € automatisch eine kleine Schale Oliven oder Nüsse dazu gehören. Die Preise auf Santorini sind einfach verrückt und ich denke, dass die Servicequalität und die Liebe zum Detail den langfristigen Erfolg dieser Orte ausmachen werden.

The hotel, like the others extends down the side of the Caldera thus offering excellent views. Access to all areas requires negotiating steep steps. The pool is tiny like many in the area but with only 4 sunbeds. You need to be up early to grab one if you plan to sunbathe and you have little to no chance later in the day. Our room. Key card wasn’t working and neither was the phone bell/ringer. There was a kettle but no cups, saucers, spoons, coffee or tea or other supplies to go with it. House keeping. The room was always clean and tidy. Getting facecloths or gowns was not a certainty but quickly rectified when we called. The room was small with a lovely view from the balcony and room window. However the balcony sits adjacent to the foot path that runs along the caldera so passers by can look into your room. Bed. Comfortable but one side is against the wall so one has to either climb over your partner or scramble to the end of the bed. Bathroom. Cave-like style with excellent shower. The basin was badly stained and drain partially blocked, the door frame has lost part of its architrave and the nails exposed but bent over. Restaurant uninspiring but with excellent views. During our 6 days we never saw anyone eat there. It wasn’t surprising the manager was able to guarantee us a table on the first night, with the best views and at such short notice. The manager is friendly but not very effective. Ineffective because the faults in the room were never fixed. The issues in the bathroom appeared to have been there a while. Promises to get things done or fixed were not kept. Breakfast was the only meal we ate at the hotel and we had the same each day. The first breakfast was a disaster. Fruit platter was the same as the fruit salad and was served in a bowl not dish. On day 3 consistency with our breakfast prefer was finally achieved. Eventually it was delivered on a tray with the correct number of plates, bowls and food items. The patisserie items we had were always fresh. The chap who delivered breakfast each day was very serious, not very welcoming. He was unlike his colleagues who were both friendly and helpful. 2nd attempt The hotel offers great views along the Caldera but requires navigating steep steps. The pool is small, with only 4 sunbeds, making it essential to arrive early for a spot. Our room had a non-functioning key card and phone bell. While there was a kettle, it lacked cups, spoons, and supplies. Housekeeping kept the room clean, though facecloths and gowns were not always available, but were provided quickly upon request. The room was small yet had a lovely view, but the balcony was close to the footpath, allowing passersby to see inside. The bed was comfortable, but one side was against the wall, making it tricky to get out. The bathroom had a cave-like design with a great shower, but the stained basin and partially blocked drain needed attention, and the door frame was damaged. The restaurant offered excellent views, and

We enjoyed the stunning views from our beautiful cave room at Iliovasilema hotel suites on the Caldera. The staff couldn't be more helpful and very attentive to making our stay perfect. The pool and plunge pools are perfectly poised to take in the aerial views at leisure and to relax and read. We liked being able to walk along the Caldera to explore the Island whilst being able to retreat back to the quieter sanctuary of Iliovasilema. The Island can get very busy and noisy with tourists. However, the quieter position of Iliovasilema was perfect for us. It was also kept spotlessly clean. Thank you for a much needed restful stay.

Words can’t express the pleasure of staying at the Iliovasilema Suites. From when we arrived late at night and saw our amazing room, and the lovely meal the kitchen provided, we experienced nothing more than exceptional customer service - and friendliness! To the staff at reception, thank you for seemingly always cheerful and smiling. To the young man who carried our bags up the many steps and ran the bar, I wish I’d taken your name to say thank you and let you know how special you are. Cleanliness is down the amazing housekeeping team. Excellent food is provided by the kitchen and delivered by brave men up those steps! The hotel is beautiful and the views are spectacular. Finally to Suzanne at reception - I hope I’ve spelt your name right! A HUGE thank you for your information, smiley face, happy nature and desire to ensure your guests have the very best experience staying at Iliovasilema. We will be back!!

We came here 18 months ago and loved the island and the hotel so much that we returned to both. The welcome as we returned to the hotel was warm and genuine, with the staff keen to do whatever they could to make us comfortable. We even got a room upgrade - room 19 is gorgeous! If we ever returned again we would not hesitate to come to the same hotel.