Gastnutzer
12. Juli 2025
Our welcome was subdued with the signing of many consent forms. The orientation to our room (Honeymoon suite) turned out to be very inadequate. A mystery shower with so many knobs and jets, the bathroom was flooded before we could turn it off! We had to call reception numerous times for ice, bottled water, pool towels, turn down service, and to put up the patio umbrella! Very little service was automatic. In answering the automatically locked entry gate for all these requests I fell on a slippery wet deck, not a word from the employee seeing me on the ground: like are you ok? This was the most expensive hotel room we've ever stayed in (we're seniors) and although the location and views were spectacular, the hospitality left so much to be desired!
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