Gran Hotel Europa Santo Domingo, Trademark by Wyndham Bewertungen

Sehr gute Lage

Good overall location and the refurbishment since the last time I stayed is a huge eye-opener. Good to see more investments going into the area El Conde as the place was going into decline.

The breakfast was really good and delicious. The staff was very friendly just I wrote them in order to change the room but they didnt reply me so I advice they check the messages and reply timely. The bedroom with 1 queen bed was really nice. They didnt have many options for 2 twin beds altought it was clean. AC works very good. Is really well located in downtown area, there are several restaurants and bars just by walking distance.

The location of the hotel is the best place to see the beautiful old city around. be very clean and kind

Hemos pasado 3 buenos dias en el hotel. Lo único que eché de menos en la habitación fue una ventana al exterior… por lo demás genial.

The hotel is located in the center of colonial zone. Walking distance to all major attractions. There are a lot of restaurants and cafes just steps away. The staffs are very friendly and helpful. We enjoy the rooftop bar a lot and the service is very good.

Lovely hotel located in a prime location. The staff was friendly and the food in their rooftop decent. I was not crazy about the room which was so small only the bed and a tiny nightstand fit in it. The worst part for me was there was no window in the room which made me feel constrained

Great location, close to all the colonial zone, and value for mon ey Breakfast is very good Rooms are clean and comforts, despite no windows are very good and have air conditioned Beautiful and quite pub on the roof at night Service is very good and gentle

A relatively new and newly renovated hotel in the Santo Domingo Colonial Zone, easy access to the airport highway (ride to SDQ about $25 with Uber), walking distance to the San Juan (Caribe) ferry terminal (if you travel light). 3 minute walk to Plaza Colon, everything else worth seeing (and there's a lot) in this very impressive historic zone is within walking distance (everywhere you look, renovations, roads and sidewalks updated, new cool places, etc, etc, this part of town gets better on every visit.) Breakfast is served on the rooftop terrace over the older part of the complex, the much newer add-on building has a roof top bar open sometime late afternoon/evening. I stayed in the older part (the rooms with balconies), I understand that the rooms in the newer part (no balconies) may be a bit more comfortable, i.e., spacious, consider that if you are sharing the room with one or two others. Its all connected, including the roof tops, it might as well be the same building once your inside. Pleasant and efficient service, no AC or water issues. Breakfast offering is limited and nothing is really tasty, so if breakfast is a deal breaker, consider other options or eat out. There are good food choices in every direction. Same for nightlife, a lot to do and see all within a safe walking distance. I'm booking here again.

Well decorated hotel, love the lobby and terrace. Room was spacious and lobby staff were very friends. It is located very close to the colonial zone and many museum which made exploring quite easy. Would definately visit again.

Stayed here at weekend with family. Well located, lobby is cute. Other than that, disaapiinted. They bait a d switched us in room (had booked a King bed, but they told is they gave it away to someone - no reason). Rioms are sparce, cold hardly any wi dows. Decor is ugly feels unfinished. Place is super noisy (was in 4 different rooms) because everything is concrete and tile with no sound absorbing rugs or furniture. Bedroom door is cracked (huge hole down the middle) just fewls cheap. Staff is so so...asked for extra key and itbwas as if I asked for the life of their first born. Asked for an iron and ironing board and they said "well see"...definetely not a place I would come back to.

Love the rooftop bar and restaurant! Visited here for work. And was overwhelmed by the culture and community. Hamlet is great.! Views at night are amazing. Well worth a visit. This hotel is close for a experience of the colonial downtown area

This is a really great, quaint hotel. The daily breakfast is nourishing (a mix of Dominican and American fare: Mangu, salami, eggs, fruits, good coffee and fresh squeezed juice). The staff are really nice and the room (I got a King Colony) had great hot water, was very clean and had strong AC. You can also set up your own Netflix, Amazon Prime or Disney. Zola Colonial has a lot to offer with great restaurants and everything is walking distance. Uber is also familiar with the location. They also offer pick up from the airport but you have to email them (40 USD flat fee) and you pay the driver- he is super nice. I did Uber going back however since I got more familiar with transportation options. When I go back to Santo Domingo, I’ll go here. I felt safe walking around in any hour of the day (I acknowledge I am a man) but did not see any harassment or misogyny. There are bodegas around and a great sky bar up on roof top. I don’t currently drink alcohol but the menu looked amazing (I drank Agua con gas and juice). Please go.

I’ve been to hospitals cozier than this place. It takes forever to check in. Sterile rooms. Yes, they are renovated yet they are still sterile and it looks like you’re in a hospital with no windows. Not even in the bathroom. Cheap plastic plants in the lobby with an awful mint fragrance and emerald green splashed randomly, it was more like green eye sores everywhere. The worst- AC is so complicated to adjust. It took 2 people at front desk to finally program it the right way. Too complicated for a hotel room and I’ve stayed in hundreds of hotels around the world and worked at many hotels in the U.S. Never seen anything this complicated. Took hours to cool. I was told I was going to pay $83 and change and then they charged $92 and change. I made sure to take pictures of the mini bar before I left and told them to check because I had not taken anything out. I only stayed for less than 10 hours on my last night & brought my own water. I checked out and got a receipt for $83. 5 days later I see a charge of $92. Unacceptable, did an employee take anything from minibar and then charge me because I wouldn’t notice? Breakfast was also included in the $83. It was less than mediocre. No covid precautions taken in breakfast area. I took a spoonful of the very dry plantains and just left everything. I’ve seen better silverware at a school cafeteria. The only good thing was the coffee. I will never stay there again and I go monthly to that area. I understand that you get what you pay for but I’ve stayed at hotels in the same price range in the same area and the hotels had charm, better quality and service.