Hotels in der Nähe von Convento y Museo San Francisco, Santiago de Chile

When I first arrived, Scarlett was at the front desk. She was kind and very helpful. She went out of her way to make my stay pleasant and comfortable. I cannot speak highly enough of her. Ivan, Juan, and Guillermo also work at the front desk. In their presence, one always feels welcome. A few times a week Juan would play his guitar and sing, and what a powerful voice he has. I could listen to him all day. Acoustic music and singing have a way of opening hearts. The room feels alive and people feel more connected with each other. One day when I was sitting in the common area, the atmosphere was casual and relaxing. And then Juan shows up with his guitar and begins to play and sing. The room fills with sound, and everyone is spellbound and fully immersed in the powerful emotions being expressed. After he finishes, people are suddenly open and friendly and talking with one another. The vibe in the room is completely transformed, alive and social. The free breakfast provided every morning was excellent, a few different cereals and milk, and maybe some fruit and boiled eggs. They also have fresh bread that arrives every morning, and they have these spreads, jams and creamy chocolate that are so delicious. It's a simple breakfast with quality ingredients. There is a category of hostel that just stands out among the rest. You know, the ones where you feel like you get to know the staff and guests, and that you've made new lifelong friends. Well, this is one of those hostels. In order for a hostel to stand out among the best in the world, it must have excellent management. I give credit to the owner and the management. I never met the owner, but hostels like this just don't appear out of nothing. This owner must have a gift. To create hostels with such a welcoming atmosphere is a priceless gift to all those travelers in the world who love experiencing new cultures and making new friends along the way. I highly recommend this smaller, but cozier hostel to anyone who wants to relax in a welcoming environment, meet new people, and create memories that will last a lifetime.

4,5/5,00 O Best Western Estacíon Central é um ótimo hotel. Ele possui quartos amplos e é bem confortável. O café da manhã é servido até às 10h e é bem farto, conta com variedades de frutas, cereais, pães, frios, ovos e linguiça. Os funcionários são bem receptivos e atenciosos. Eles disponibilizam uma marmitinha de café da manhã (sache de café, chá,fruta, sanduíche, iogurte) para que você possa levar no dia dos passeios, basta solicitar até as 21h na recepção. A região realmente não é boa mas o hotel conta com seguranças a disposição caso precise esperar algum uber ou taxi do lado de fora. Foi bem tranquilo pedir carros de aplicativo tanto durante o dia quanto durante a noite. Próximo ao hotel há uma estação da Turbus (estação alameda) e tem um metrô do outro lado da rua

Got this hotel because of proximity to bus station. Area is very dodgy as described by other reviews. There is a security guard walking around inside the restaurant and lobby which is reassuring. Food is poor but appears to be popular with other customers. The lunch special was not good and breakfast looked so so. Staff all very young and I found them not particularly friendly. They appeared overworked and not happy in their jobs. You get what you pay for.

Very nice hotel in the Providencia district, good connection to the metro, absolutely helpful staff and good breakfast. We were a group which arrived and left on different days. We stayed for one night ...between flights. From the south to the north in this hotel and could deposit luggage, everything worked out wonderfully. I can totally recommend it

Tivemos uma excelente experiência no hotel Reyall. O hotel é bem localizado, próximo a mercadinho, farmácia e restaurante. O bairro é tranquilo e bem silencioso. Tem um bom café da manhã e oferece cafe da manhã para viagem nos dias que os passeios saem muito cedo. O staff é muito atencioso, prestativo e educado, principalmente os rapazes da recepção. O quarto e banheiro são pequenos, porém, atende bem. Chuveiro bom, com boa pressão e bem quentinho. Serviço de limpeza diária e muito boa. Gostamos muito, voltaremos em uma próxima viagem ao Chile e recomendamos aos viajantes.

The warmest of welcome from a great team at Ugo Hotel. The hotel is well placed in a nice area. It was modern, very light, airy and clean. Our room (334) was on the third floor facing towards what looked like residential apartments. Our only wish was that our view hadn’t been slightly obscured by a wall to another part of the hotel. The reception / lobby / bar was a good place to sit. The main light hanging above made a statement. The room itself whilst not the biggest had everything we needed for a comfortable stay (3 night) during our tour. There were two big, very comfortable beds. This combined with the pillows supplied led to 3 good nights sleep. The second bed was great for laying clothes out and packing ‘ unpacking. The WC / Shower were in the ensuite with the washbasin just outside in an area divided from the bed space by a divider and hanging space. The shower was very good although some might find the floor slippy. There wasn’t a plug in the sink (by design). This was the moment we remembered the travel plug had been left at home. This was an inconvenience when shaving and meant that more water was used than might have been had there been one. We pointed this out as a water saving idea at reception who welcomed the positive feedback. There was good air-conditioning but like most you need to leave one of the key cards in if you want it to continue working when you go out. That said from an energy saving point of view it didn’t take long to cool the room down once we returned. We did turn the AC down at night as like most installations the noise can be a bit of a pain when trying to sleep. There was a good choice of food for breakfast and a nice looking bar with a fantastic team. Not everyone spoke English but we didn’t speak any Spanish but we got by just fine. We had some great Chilean wine and loved the Pisco Sour. Thanks to Laos Silizar for giving me his recipe. There is an enclosed garden area at the back close to the bar with a variety of seating among greenery and to one end a pool. The lifts were quick and we never had to wait more than a few seconds for one. There were two ice cream shops within seconds of the main entrance and a number of nice restaurants. The tallest building in Latin America Sky Costanera was only about a 10 minute walk away. By virtue of its height it has the highest viewing platform in Santiago, from where the 360 degree panoramic view from the 61st and 62nd floors including The Andes is exceptional. Beneath this is a very big shopping centre containing many restaurants of all sorts. We went our for a walk each evening in the direction of the adjoining residential. There were some nice apartment blocks / homes. The area was well lit and felt safe. To summarise we enjoyed staying at Ugo Hotel very much. All of the staff were fantastic. Postscript: Having left Santiago to visit Atacama we returned to Santiago and had a night in an airport hotel before flying home. Rather than stay within the conf

Professioneller und freundlicher Service in einem relativ sicheren Bezirk in Santiago. Wir haben am Anfang und am Ende unserer Reise nach der Region Patagonia verblieben. Das Hotel ist ein typischer großer Doubletree mit schönen Standardzimmern. Komfortable Betten und gute Duschen und WiFi. Ganz besetzt mit Geschäftsreisen und Menschen von und nach Kreuzfahrten so allerlei Kunden. Personal sehr hilfreich und gut Englisch gesprochen. Wir essen im Restaurant und im Kaffeegeschäft und beide waren ziemlich gut. Genug zu sagen, wir waren froh, beim Doubletree bei unserer Rückkehr nach Santiago nach unserem ersten Aufenthalt ins Hotel zu buchen. Danke Martin vor allem für seine hilfreiche und freundliche Beratung!

We spent 2 nights/3 days here before boarding our Viking cruise. Highly recommend! Val at the front desk managed to get us us an early check in, which was much appreciated after we flew overnight from the US. Room was modern and comfortable with a GREAT view. We were surprised and thankful there was a USB and a 110v plug as we brought the wrong converter … would have been a real problem if we couldn’t charge our devices! The restaurant on the 17th floor was excellent, both for the food, the service and the wonderful view of Santiago’s financial district and surrounding parks. We ate breakfast there each morning and had drinks on the shaded patio before dinner each night. Ask for the hard copy menu in English if your Spanish is as rusty as mine. If you want to keep up your exercise, you can use the hotel gym OR the long, wide path that goes through the city that is right outside the hotel front door. Not sure how long it is (just did 3 miles) but bring your sunscreen as it is not shaded. Just across the street from the hotel is a building called CV Galeria. It has about 8-9 restaurants / bars across three levels, all with outdoor seating. Great options for dinner after a busy day touring Santiago with no Uber ride required! One tip: contact the hotel ahead of time to arrange a pickup at the airport. It will save you time and angst trying to navigate the airport and choose unknown transport… great to have a guy from the hotel holding up a sign with your name! In summary: great centrally located hotel in a safe area.

Noch einmal haben wir es versucht, doch haben wir nun entschieden das ICON für zukünftige Besuche nicht mehr zu berücksichtigen. Wir konnten leider keine Verbesserung zu den beiden vorherigen Aufenthalten feststellen. Negativ fiel uns auf: - Sauberkeit des Zimmers mangelhaft / das Badezimmer wurde in den ersten fünf Tage nicht feucht gewischt - benutzte Weingläser, Wassergläser und Kaffeetassen wurden nicht ausgetauscht - zweite Zimmerkarte wurde vom Zimmermädchen entfernt, somit wäre ein Zutritt während unserer Abwesenheit immer möglich gewesen - Service und Freundlichkeit beim Frühstück mangelhaft, langes Warten bis ein Kaffee oder Tee eingeschenkt wird / unpersönlicher, nahezu grober Hinweis auf das Ende der Frühstückszeit und das Abräumen des Buffets - Service und Freundlichkeit in der SKY Bar und der Pool area ungenügend / der Gast de Hauses (so wird in anderen Hotels der Hotelgast genannt) wird ignoriert, es dauerte bis zu zwanzig Minuten, bis man uns ansprach und fragte, ob man etwas bestellen möchte, diesen Eindruck teilten auch Gäste aus Dänemark und Brasilien, mit denen wir uns unterhielten. Wie auch wir hatten sie ebenso das Gefühl, das die auswärtigen Gäste eine bevorzugte Behandlung genießen - mehrfach war der Poolbereich bzw. die gesamte SKY Bar wegen einer Veranstaltung für normale Hotelgäste komplett geschlossen Positiv: - ganz klar hat sich die Küche des Restaurants verbessert, hier haben wir mehrfach gut gegessen (Ceviche von außergewöhnlicher Qualität !!!) - Kellnerin Melissa (die einzigste freundliche Person in der SKY Bar) Noch ein Hinweis - der gesamte Poolbereich wurde umgestaltet. Gegenüber unserer ersten beiden Besuchen wurde nun eine Küche und eine Bar integriert, sowie die Anzahl der Tische und Stühle erhöht (ältere Bildern auf der Hotel-Homepage oder TripAdvisor zeigen noch den Zustand vor der Umgestaltung). Dadurch wurde die Fläche „zum Relaxen“ drastisch reduziert. Heute stehen den 177 Zimmern des Hotels nur noch fünf Sonnenliegen gegenüber, dessen sollte sich der Gast bewusst sein, der vielleicht das Hotel wegen des Roof top pools aussucht. PS: an einem Tag bekamen wir „eine“ Liege für zwei Personen zugewiesen. Ganz klar ist hier zu erkennen, dass das Management mehr auf externe Gäste zum Lunch und Dinner setzt, als auf die eigenen Hotelgäste. Zudem erscheint im Nachhinein das Statement des Guest Relations Manager auf meine letze Tripadvisor-Bewertung vom Dezember 2019 nicht aufrichtig, denn alle von mir darin erwähnten negativen Feststellungen zu denen er Verbesserungen versprach, wurden nicht verändert. Wir werden zukünftig definitiv nicht mehr Gäste des ICON Santiago de Chile sein.

El hotel es muy bonito y tranquilo. El personal es increíble y siempre dispuesto a ayudar. Destacó sobre todo la amabilidad y atención de Eduardo. El restaurante es un imperdible ya que la comida está bien hecha y el desayuno vale la pena.