Burlington Hotel

I would like to write a wonderful review for the staff at The Burlington Hotel. It was our mother's 75th birthday on 30th April and I had asked if they could possibly send a bottle of Prosecco to her table during the evening meal. They did this "free of charge" and also provided a cake for her. What a wonderful service which was really appreciated and was a lovely gesture on our mother's trip away.

walking into the room it looks very nice then it hits you only one double plug in the room and no USB charging points so while charging your phones dont expect to make a cup of tea lol then there was the shower it is very poor the shower pressure like stop and start poor but appart from that the meals were great the breakfasts were great plenty of choise and you aint far from the town and the beach with the prominade so if they fixed these problems i would give them a five star but overall very good value for money

The outside of the hotel is very smart and welcoming and so is the reception area. The website states the hotel has been refurbished. When I checked into my room I was shocked at the state of the furniture which was all grey and chipped and not very clean, the wardrobe door also needed attention. I gave the draws a quick clean out before placing my clothes inside. (I did not inform reception about my room.) The bathroom suite was the old fashioned green shade and the toilet seat was full of chipped paint. The shower had rust on it and the water pressure from the shower was very poor and I was unable to get hot water from the shower. I asked the lovely lady on reception about my shower and she informed me that the pressure was low and that I had to run my hot tap in the sink and then this would give me hot water in my shower.I did this and there was a little improvement but I gave up having a shower for the weekend break. At least I had hot water in the sink. My room was warm and my bed was comfortable and I slept very well. The quiet lounge area is a space in the corridor, which must get busy on times as people pass through it. I enjoyed the evening entertainment. The hotel uses cash and the minimum card purchase is £10.00, so I had to find a cash machine as unfortunatly I have got into the habit of using my card at all times. So now this has made me more prepared with holidays and taking cash. Breakfast is well laid out with two stations for toast and drinks. The hot food buffet was replenished when required and the choice was good, but I wasnt sure about the scambled eggs as they tasted bland and were nearly white in colour. The coffee machine was great. The evening menu choice was posted up in reception with the weeks menus on display. As I am a vegetarian there was a good choice for me. The portion size was huge for the main meal and well presented and the salads were well prepared. I did ask for fresh fruit one evening as I dont like tinned fruit and I had an orange which was neatly slice for me. I appreciated this. All of the staff were friendly, helpful and kind, especially the waiting staff in the dining room. They worked very hard.

Staff are amazing, for what you pay you can’t ask for anything more, food was good and plentiful, choice of evening meals and buffet breakfast, good entertainment, rooms clean and well kept, nice choice of drinks. Within short walk of seafront and high street,

This has to be the worst hotel I've been to since the 80s.the rooms are ok if your lucky.bad beds are the worst bit about then .but my room has no hot water.luckyly my friends are in a nice room and I go there for showers. The breakfast is good .thou sitting behinds the toast machine has given me hot sweats for 4 days . However the evening meal is awful.its edible but that's it . expect school dinners and that's about right. I think the kitchen is a warm up place . everything is just lazy.preboight quiche ,tinned soups..tinned tuna .. pudding are the best thing tbh. Staff are good.i think there sometimes embarrassed by the menu and what they serve up.

Nice hotel in good location, just a minute walk from Beach & High street. Breakfast lush , Dinner not bad, bingo & entertainment every night. Comfortable Beds, large rooms. Sandown a bit run down these days, but a lot of building work going on, so maybe a couple of years will be good again. Lots of good places to visit on IOW.

Great value for money. Friendly staff, clean warm rooms. Very high quality food served every day with the best breakfast you could wish for. Entertainment most nights with a reduced price bar. Excellent !!!! I'mSandown, unfortunately, needs some work.

This was my third visit with a coach company to the Burlington and it certainly never fails to deliver. Fresh, clean rooms, tasteful decor and wonderful staff. Tinsel and turkey was a lovely theme with cakes and mince pies in the afternoon and fantastic entertainment in the evenings with my only criticism being that the food was not as tasty or varied as last year. But that would not put me off coming again. Thank you to the management who run this hotel to an incredibly professional high standard and always get involved. I will be back!!

Lovely large family room on first floor but bedroom was a bit cold food was brilliant hot and good choice hotel and entertainment was great especially Jules never last so much we had a 96th birthday and Sarah had a cake made for her we had a fellow sent to hospital and Sarah looked after him all staff was brilliant large meal , only thing is it wasn't much like xmas thanks again