Citadines Roces Quezon City

The word that best captures my experience at this hotel is 'new.' Being a relatively new establishment, the hotel impresses with its immaculate cleanliness and modern design, evident from the lobby to the rooms. The contemporary style is both refreshing and welcoming. I would also like to highlight the professionalism of the staff, especially those at the ground floor entrance, including the security team. Their warm smiles and friendly greetings set a wonderful tone for guest interactions, making one feel genuinely welcomed. That said, there are a few areas where the hotel could fine-tune its services. One area for improvement is housekeeping. While the staff did ensure that the blankets were neatly folded, other aspects of room tidiness seemed to be overlooked. On a few occasions, I noticed that the room was left largely as it was, with not much attention paid to finer details. I understand that the hotel is new, and the staff may still be gaining experience, which might explain these minor oversights. With a bit more focus on these details, the guest experience could be significantly enhanced. As for the amenities, they were fairly standard. I was a bit surprised that in-room slippers were only provided upon request, rather than being pre-prepared in the room. However, I must say I really appreciated the room’s design, especially the cozy kitchenette area. Having all the necessary amenities and utensils within easy reach was a thoughtful touch and one of my favorite aspects of the room.

We initially booked an overnight stay in a 1 bedroom deluxe room, but since we trully enjoyed our stay, we decided to extend another night! 😀 We were so deligjted and satisfied with the room and the service - from the quick early check-in process, to the cleanliness and spacious room provided, to the pool amenities up to the sumptous and hearty meal (breakfast) that was served! What’s even more satisfying was the completeness of the amenties in the room especially the kitchen stuff! The staffs were also nice and attentive. When we requested for additional or replenishments of amenities, they have attended to it real FAST! Requests were attended in like 5-10minutes only! Overall, we had a great and comfortable stay and we will surely be back to this hotel! 😊

Great experience will surely book this hotel again soon. Guest Service Officer Krystle is friendly as well as the staff they are very welcoming. Swimming pool is clean, room and bathroom facilities are organized, a big wow. Great stay indeed! Just see for yourself.

Absolutely enjoyed my stay at Citadines Roces QC! It's a newly established property that's modern and well-appointed. Anna from the reception deserves special mention – her assistance throughout my stay was exemplary. While some parts, like the pool bar, are still under development, it does not detract from the overall experience. Can't wait to return. Highly recommended!

perfecf staycation and celebration for my bday!

Good place for a family staycation, the pool is clean and convenient for everyone. All staff are very nice and friendly.