Wyndham Garden San Jose Airport

Wyndham Garden San Jose Airport Bewertungen

Wyndham Garden San Jose Airport

1355 N 4th St, San Jose, California, 95112Hoteldetails anzeigen
Wyndham Garden San Jose Airport
Wyndham Garden San Jose AirportWyndham Garden San Jose AirportWyndham Garden San Jose Airport
Verfügbare Zimmer für deine Reisedaten suchen
Preisgarantie
1 Nacht

Gästebewertungen

3.3/5
72 Bewertungen
Verifizierte Bewertungen
Lage3.4
Ausstattung3.2
Service3.2
Sauberkeit3.3
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Alle Bewertungen(72)
Positive Bewertungen(18)
Bewertungen mit Fotos/Video(3)
Negative Bewertungen(34)
陈Max
Executive-Studio-Suite
Aufenthalt im Nov. 2024
Business
9 Bewertungen
2.7/5
Gepostet am 14. Dez. 2024
It’s more of an inn without any breakfast offered. It’s rather noisy and somewhat scary as there are cars that zoom up and about in the middle of the night
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Gastnutzer
Aufenthalt im Aug. 2022
Single
1 Bewertungen
2.5/5
Gepostet am 3. Okt. 2022
I came here last week and wanted to check in my room but their system was down so they could not check anyone in. It was 1 am and there was nothing they could do. I had to go find a hotel at 1AM... it was not fun and very stressful.
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Ken Cabral
Deluxe-Einzelzimmer
Aufenthalt im Juni 2022
Business
1 Bewertungen
1.7/5
Gepostet am 7. Okt. 2022
Nice place but dirty
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Mia L Croom-Cruz
Aufenthalt im Jan. 2022
Für andere gebucht
4 Bewertungen
5.0/5
Hervorragend
Gepostet am 19. März 2022
This is My go to spot
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Gastnutzer
Aufenthalt im Febr. 2024
Business
6 Bewertungen
4.7/5
Wunderbar
Gepostet am 14. März 2024
不清楚為什麼評分這麼低,設施雖然老了點,但是感應燈、洗浴用品齊全、花灑出水量大、很乾凈整潔,價格也不貴,該有的都有。第二天甚至可以預約保姆車免費接送機,這樣樸實但是實在的旅店在美國二線城市很少見了。第一次評論,實在是看分低看不下去了。
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Gastnutzer
Standard Doppelzimmer
Aufenthalt im Nov. 2024
Business
4 Bewertungen
3.7/5
Gepostet am 7. Dez. 2024
房間太小,房間朝着停車場,有點吵
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Gastnutzer
Standard Doppelzimmer
Aufenthalt im Juni 2024
Business
29 Bewertungen
4.5/5
Großartig
Gepostet am 8. Sept. 2024
衞生乾淨位置好
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Dannylidf
Aufenthalt im Juni 2023
2 Bewertungen
2.5/5
Gepostet am 28. Juli 2023
#負評#對位置,鄰近活動失望;有个前台人员,感觉非常不Nice.
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Anonymer Benutzer
Aufenthalt im März 2022
Familie
25 Bewertungen
1.0/5
Gepostet am 10. Apr. 2022
酒店房間**味道很濃,沒有安全感,雖然是通過攜程預訂,但是攜程不代付房費,直接扣款,多扣45%的房價。是我過去十年住過的最糟糕的酒店。印度前台無比傲慢還歧視中國人。 This hotel is the worst hetel I had lived in the past 10 years, horrible smells, unsafety feeling at all during one night stay......
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Mengyu1218
Aufenthalt im Juni 2023
Familie
4 Bewertungen
5.0/5
Hervorragend
Gepostet am 23. Okt. 2023
酒店非常好。
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Gastnutzer
Aufenthalt im Juni 2022
Single
1 Bewertungen
3.2/5
Gepostet am 1. Aug. 2022
收我兩百按金,也沒退,朋友都説不退
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Bethany G
Aufenthalt im Sept. 2024
Single
2.0/5
Gepostet am 17. Okt. 2024
Room: Overall, the room was clean, but in very poor repair -- not filling in old holes before painting, rust on lights in bathroom, baseboards in bathroom coming off, showerhead missing a piece so it could angle correctly. Also, there was no handle on the inside of the sliding bathroom door, so you couldn't shut it all the way. Premises: Didn't seem too sketchy to me, but honestly really hard to navigate. Accessibility: I was given a wheelchair accessible room (because I booked only one bed), and there was plenty of space for a wheelchair to navigate, but the showerhead in the walk-in shower wasn't working correctly (or missing a piece? no idea), so if you wanted to not hold it, it would only stay at a very weird angle close to the wall and too low to stand under it. This was only annoying for me (I'd like to chill in a hot shower after a long flight), but would be a concern if they're marketing this room as specifically as accessible to people with mobility disabilities. Overall, I didn't leave, but I did immediately decide not to return when I come back to the area to move into my apartment.
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Antwort der Unterkunft: Dear bethanygZ552GJ, Thank you for taking the time to share your detailed feedback about your recent stay. I am truly sorry to hear about the issues you encountered with the room’s condition and accessibility. Your comments are invaluable in helping us improve our services and facilities. I apologize for the maintenance issues you experienced, such as the unfinished repairs, rust on the bathroom lights, loose baseboards, and the problematic showerhead. These are certainly not the standards we strive to uphold. I assure you that we will address these concerns with our maintenance team immediately to ensure they are resolved. Regarding the accessibility features of your room, I regret that the showerhead did not function correctly. We understand the importance of having fully operational and accessible amenities, especially in rooms designated for guests with mobility needs. Your feedback will help us make the necessary adjustments to better accommodate our guests. I am also sorry to hear about the difficulty you had navigating the premises. We will address our layout and signage to make improvements where needed to ensure a more user-friendly experience for all our guests. I understand your decision not to return, but I hope you might reconsider in the future.
Gastnutzer
Aufenthalt im Febr. 2024
Business
1.0/5
Gepostet am 11. März 2024
WiFi rarely worked. Had room service one day in 4 night stay Bar/resteraunt was shut permanently. Felt unsafe throughout Bare electrical wires in room Room safes wouldn’t work Room keys failed 3 times in 4 days Not a good part of town Reception wait time regularly 30 mins Pantry is a joke Blinds don’t cover corridor lighting so difficult to sleep **** smell everywhere Pool area is a joke. Shower head leaks and sprays ceiling Sink cracked. Aligns more with motel 6 / red roof. Avoid at all costs.
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Antwort der Unterkunft: Dear ReviewMunkie, Thank you for your comprehensive review detailing your recent stay with us. We are very disappointed to learn of your experience at our hotel, and we apologize for the many issues that you encountered especially with the condition of your room, wifi, these maintenance mishaps, and the cleanliness. We have reviewed all of your comments as a management team, and each department head will formulate a plan to ensure that the risk of such issues occurring again are minimized. We apologize sincerely for not providing you with a better stay.
arabia4
Aufenthalt im Juli 2024
Business
1.0/5
Gepostet am 31. Juli 2024
I was unable to complete the check-in process due to my concerns regarding the overall condition and safety of the hotel. This place resembled more of a run-down Motel 6. The establishment appeared to be in a state of disrepair, and the cleanliness standards were subpar, leaving me with a deeply unsettling impression. Initially, I joined the check-in line, but I decided to step outside and explore the property. Upon returning, I continued to wait but ultimately concluded that I could not, in good conscience, stay at this location, given the perceived level of discomfort and concern for my safety. The place is in poor condition and feels unsafe. I have a history of positive experiences with Wyndham hotels and, as such, felt confident in making this reservation. However, the conditions I encountered at this particular establishment were far from what I expected and were, quite frankly, unacceptable. In light of this, I promptly contacted the hotel and the third-party booking site in the hope of obtaining a refund for my reservation. They informed me that they would need to reach out to the hotel directly to inquire about the possibility of a refund. They made several attempts to contact the hotel, investing a total of 45 minutes, before receiving a response. The individual on the other end conveyed that the hotel's manager would not be available until 9 a.m. tomorrow, and only the manager possesses the authority to approve a refund. Days later I was informed that no refund would be given even though this place does not meet standards and was beyond unacceptable.
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Antwort der Unterkunft: Dear arabia4, Thank you for sharing your feedback regarding your recent experience. We deeply regret that the condition and safety of our hotel did not meet your expectations, and we sincerely apologize for any discomfort and concern this caused. We are committed to maintaining high standards of cleanliness and safety, and it’s clear from your experience that we have fallen short. Your comments about the state of the property and the check-in process are concerning, and we will be addressing these issues with our team immediately. We will address our procedures to ensure that similar situations are handled more promptly in the future. Your feedback is crucial in helping us improve, and we hope to have the opportunity to restore your confidence in our brand.
Son N
Aufenthalt im Juni 2024
Familie
1.0/5
Gepostet am 29. Juli 2024
This hotel located in bad neighborhood. I almost got break in after two hours check in ( at 3:00pm) in broad daylight. The font desk told me they have camera and security walking at night. But after incidents I also found out that their camera not function for along time(they lie). If you wamt to have nice vacation and stess free, don't check in this hotel.
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Antwort der Unterkunft: Dear sonn900, Thank you for sharing your feedback. We are deeply concerned to hear about the security issues you encountered during your stay. Safety is a top priority for us, and we will investigate the situation regarding the cameras and security measures immediately. We apologize for any distress this has caused and regret that your experience did not meet your expectations. Your feedback is important, and we are committed to addressing these concerns to improve our guests' safety and satisfaction. If you’d like to discuss this further, please contact us directly.