Caitlyn
29. Mai 2024
The staff was very unprofessional and unfriendly. I was coming from out of town in North Carolina and stepping off of a 1am flight. I had called weeks in advance to see if it were possible that i could do a check in that early. The woman on the phone assured me if the room was ready i could absolutely check in early. Getting to the hotel and speaking to the staff, they refused even with me giving the clarification i had spoke to someone about it. Waited until 3pm in my rental car for actual check in and the whole process was dreadful. Not a smile or happy tone in sight from the staff. There is one vending machine for the entire hotel. No breakfast, floor of my personal room was dirty upon arrival and no housekeeping came during my 5 day stay. Bad smells, cheap beds and bed sheets. I was described to by staff that their hotel was usually a long term stay hotel, which with all of the things i have described above i do not see how that is accommodating to anyone staying long term. To top it off, sometime in the middle of my stay i was woken around 3am to the fire alarm and everyone evacuating. Described by staff “someone probably just pulled it, to pull it.” and that is why i do not recommend nor will be staying again. Worst experience ever.
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