Decameron Los Delfines - All Inclusive

We stayed at Delfines Decameron in San Andrés Island for six nights and had a disappointing experience. The all-inclusive claim is misleading—food options are very limited, and snacks are only available during specific times. Drinks being included was the only positive at the bar, but even this was frustrating during meals. Drinks were not available at the buffet, and you had to request them from waitstaff, who typically took around 10-15 minutes to bring them. This issue was not limited to Delfines Decameron but was consistent across all Decameron hotels we visited, reflecting a chain-wide problem with poor service. This often meant eating cold food while waiting or simply going without drinks, making the dining experience unpleasant. The room was dirty, with termite damage in the furniture that wasn’t addressed for days. The hotel is located downtown, making it very noisy at night as there are no soundproof windows. The staff was unhelpful, and the facilities are old and poorly maintained. Although the hotel claims access to five other Decameron hotels, this access is restricted to 11 AM–5 PM, after which guests are asked to leave. Reservations for lunch and dinner at these hotels must be made very early in the morning. These hotels are also poorly maintained with unfriendly staff. Additionally, guests are required to pay a deposit for towels, and if towels get wet, they won’t be replaced at other hotels in the chain, they say you need to go back to your own hotel and change it for a dry one, even though they are exactly the same. Overall, this was a very bad experience, and I strongly advise against staying here.

Es muy tranquilo. Cómo es un hotel boutique , es muy pequeño y entonces la variedad de las comidas no es mucha variedad, de manera que te recomiendo almorzar y cenar en los otros hoteles Decameron. Los cócteles me encantaron, los snacks también. Los desayunos me fascinaron. La piscina es muy pequeña. La piscina natural es agradable aunque las maderas y escaleras de acceso están bastante desgastadas.las instalaciones del hostal están aceptables para el paso de los años teniendo en cuenta de que el hotel tiene más de 25años.la atención es muy buena. Los baños están desgastados por su uso teniendo en cuenta la categoría de la cadena Decameron. Peri en general me fue bien . Si volvería . Está a menos de media cuadra de la plata sprigt bight

El hotel es menos de lo que imaginamos, mal servicio del personal, instalaciones demasiado incómodas,las duchas de los baños están instruidas y sale poca agua, pocas opciones de comidas y bebidas, parece que desde la recepción hasta el personal de aseo y restaurante trabajan de mala gana. Muy descuidado el hotel en general No fué lo que nos pintaron