AMADEA - Cityhotel Salzburg

My question is, what qualifies to be a hotel? And this is not. A motel is much better than this. If you came as a tired tourist and came across this unmanned place, you'll be lost. You ring the door bell near the side walks and be asked what is your code. You let yourself in into this sterile place and into your windowless room. Although the room had a sunroof ceiling, the ceiling was very low. I'm short but I hit my head walking this room. We didn't see anybody all throughout the time we were there. It was an unnerving experience. This not a hotel it is more of a cell. The WIFI was not working for me.

Although its a self-check in hotel, with no reception, we enjoyed our stay. The room is clean and tidy, got everything we needed.

We are not fussy travellers but the bed and pillows were plain uncomfortable. Bathroom and toilet are small, and there is no physical check in or receptionist (everything via online and you key in a code to get in). They gave us some bagel/pretzel in the morning in a bag in front of the door, which wasnt every tasty. Location was a little further but within 15 mins walk to main city attractions. Bus ride is convenient - stop at Grillsplatz stop which is like 5 stops from city center but only takes 8mins or so.

It’s a nice bed and breakfast. But not 3star hotel. 3 star requirements are not present on that premises.

First off, the price is too high for the service offered. The only pro I found was location and the self check in. There is no one you can talk to about issues except on phone. Room cleaning is NOT an option or offered. It doesn't help that I got the crappiest room in the place overlooking a restaurant kitchen and eyeball to eyeball with the adjoining hotel room-no privacy whatsover. Like I said OK if the price point is low.... But for 100€ + per night no way will I ever recommend this or ever stay again

Self-check-in process worked perfectly and we appreciated the welcome gift. The room was clean and comfortable and being provided with a fan was nice. The hotel is within walking distance of all the main sights, and there is an excellent Indian restaurant right outside the door. As other reviewers have mentioned, the room does not have air conditioning, so that’s why I gave a lower score on comfort. The nights were stuffy despite the fan, and there is some street noise. With the early check-out requirement (10 am), finding a little breakfast treat outside our door was a lovely departing treat.

We had a good experience. There was no elevator and we were on the 2nd floor. It was a difficult climb for my husband and when there was a cancelation on the ground for the owner offered to move us. The fresh crossant at our door the morning of departure was a nice added touch!

Nice and safe area. Very pleasant atmosphere. Liked the self check in option

Although advertised the Wifi did NOT work.