We usually love staying at the Tru By Hilton Hotels for their rooms, beds and great locations.
We decided to plan a weekend getaway to St.Pete and noticed they had a location downtown. It was located near lots of shops and restaurants within short walking distance, also very close to the beachline which was very convenient if you wanted to travel there for the day which was great! We stayed 3 nights and really our only complaints were that the staff wasn’t very friendly when we checked in, and throughout the stay with the maids. They also require you to valet parking because there is no other parking on site, which is 18$ a day.
We parked the valet for the 3 nights to have noticed on the second day that one of nightly valet attendants hit our rental car. The hotel said they are not affiliated with the valet company and they couldn’t do anything but comp our valet parking which was frustrating and then the valet just took photos and told us we would be in contact really nothing was handled. Didn’t appreciate the valet attendant talking to his manager on speaker making it sound like they were going to do what they could to prove they didn’t do which was a bit sneaky probably to save themselves to have to pay. All I can say is be cautious when parking here, and make sure you wait until the valet leaves with your car and parks in the garage to make sure they don’t take it for a joy ride! I’m sorry Tru St.Pete we won’t be back! Such a shame!
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