Grange Lodge Hotel

Outstanding staff, they cannot do enough to help, lovely food with good sized portions, well positioned for access into St Peters Port and the island. Very reasonable prices for rooms and the restaurant. Rooms are comfortable with all the usual facilities I would definitely go there again without any hesitation.

We have just spent three nights at the Grange lodge, we enjoyed our stay immensely, it was our first visit to Guernsey. The staff were all very friendly and helpful . We normally go out and about for evening meals but the food was very good on our first night, we ate in there every night, again the staff were very friendly. We look forward to returning at some point.

As our flight to Guernsey was delayed, we contacted the hotel via email to inform them of our late arrival. As our flight delay became longer and longer, Oscar on reception, asked us if we would like to order food to be cooked before the restaurant closed and then as the kitchen would be closed, asked if we would like sandwiches to be made and left for us. We eventually arrived after midnight (eight hours late). Michelle was so lovely and understanding as she got up to let us in and showed us to our room. This is the sort of personal service you just wouldn't get in a modern chain hotel. The hotel had a lot of character and is very clean and comfortable with daily maid service. The Breakfast is fresh and made to order. Plenty of off street parking. Good location for walking into St. Peter Port. We also made use of the snooker table in the basement. I would highly recommend this hotel and will definitely stay here if/when we return to Guernsey.

We spent 6 nights at this (supposedly) 3 star hotel and, having chosen it based upon its website & reviews, were hugely disappointed in the standard of our room and the service. My 'average' review is really being quite generous as several aspects were 'poor'. Beginning with the positives - the hotel’s in a convenient location for major bus routes and the downstairs areas were tastefully decorated in keeping with the period, historic building. It has quite a large, charming garden which, with some TLC, could be stunning. The bar had an entirely different feel - very much like a busy local pub - and it served great meals. The breakfast room had a delightful garden aspect, as did our room at the back, which was also quiet, away from road noise. Once in our room we faced a cramped space, which was tired & shabby with chipped paintwork, faded furnishings & curtains hanging off the rail - nothing like the website photos. The only way to open the window was to balance on a stool and stretch over the dressing table - only my husband was brave enough to attempt this. The chair was impossible to sit on or move as the TV on a wall bracket was in the way. Every morning and evening we crawled under the dressing table to use the electric socket for charging phones/ other devices. The bedding (see photos) was disgraceful - a fitted sheet which was too small and an old blanket as a mattress protector - this was never changed in 6 nights. The bed throw was faded and dirty. The bathroom, which at least was spacious, had a shower cubicle that was probably 20 years old with broken handles, sliding doors that didn’t close to each other & chrome flaking off. A plastic pedal bin that was completely broken was replaced on day 3. Breakfast food was fine but the service was diabolical. There was no consistent system: on each of the 6 mornings something slightly different happened. We, and other guests, were sometimes left ages waiting to place orders and wrong food was delivered. We also experienced unprofessional behaviour when, without any apology, a staff member interrupted a server who was in the middle of taking our order to deal with another issue. Why didn’t we complain ? In 7 days we never saw any staff (other than breakfast servers). Reception was never manned & we never encountered housekeeping. In contrast the 5 nights spent in Jersey in a 2-star hotel [in a similarly historic building] was far superior in every way - an immaculate room, professional service, a manager who spoke to us every day, and it was much cheaper!!!

Great family based hotel combining professional standard and a welcoming atmosphere. Would strongly recommend it.

Short 4 night break to Guernsey and decided to stay at Grange Lodge having stayed many many years ago. I was so pleased i did. Its ideally located being walking distance from St Peter Port and Candie Gardens, has a private car park and bus stops each direction a couple of mins either side of the building. Buses are regular enough that if you dont want to drive you don't need to. My single room was clean and comfortable - built in wardrobe, plenty of drawers, tv,clock radio, hairdryer and a kettle - tea,coffee, milk and biscuits were restocked every day. En suite with shower and regardless of what time of day it was used the water was hot. There's an outdoor pool which i didnt use this time but again it was scrupulously clean. The food was exceptional, breakfast was self serve continental/cereals/fruit/toast with a choice of fruit juices and then a member of staff came and took your oder for cooked breakfast /tea or coffee. Nothing was too much trouble for anyone. I was advised to book if i wanted to eat in the bar at night which i did and would advise others to do the same as it was usually full for meals which were cooked to order and, again, fantastic. I'll definitely return.

Everyone who works there was so friendly. I lost my work phone in the taxi when i arrived and they were straight on it and tracked it down within 5 minutes and I had it back the same evening! Food was amazing from the pub attached.

Very professional hotel service mixed with the warm hospitality of a family-run accommodation. I enjoyed sitting by the fireplace in one of the reading rooms or at the bar. Felt at home and would strongly recommend it.

This hotel is a sprawling venue much like a rabbit warren with numerous rooms. The hotel in the main could do with an uplift although the breakfast room is much brighter. That said the family room was large enough and with comfortable beds. Dined in on the first night and were a tad taken aback with the size of the children’s portions which were large and with a salad, way too much for them. Food quality was reasonable. Just needs a revamp to bring back its sparkle.