St Michael's Manor Hotel - St Albans

Just stayed here and it really surpassed our expectations. The staff were so friendly, and could not do enough to help. What I really liked, was that they got all the important things right. Great service, super clean, big soft towels, luxury toiletries, proper tea and coffee making in the room, quality bedding, dressing gowns, decent lighting in the bathroom, and enough plugs. It’s amazing how many hotels get this wrong. The breakfast was absolutely excellent, perfectly cooked, outstanding coffee, and we really enjoyed it. The only slight improvement is that it needs a bit of TLC outside, with the jetties around the lake but the gardens are so pleasant it didn’t really matter. Thanks for a lovely stay, we will come back again!

We stayed in a garden view room which had a nice exit to the garden. However the room was very dark and the bathroom and bedroom had water stains on the ceiling. The sink was also cracked and when you turn on the taps it soaked everything. Staff very friendly and the breakfast was good. Nice bar and really beautiful lake / garden.

What a fabulous place to stay ! A wonderful location, right in the middle of the beautiful old part of St Albans. Gorgeous gardens and , so pretty at this time of year. Plenty of parking . A lovely warm welcome from the reception team and we were blown away when we saw our four poster room . Our dinner was delicious, especially the beef which melted in the mouth. Lovely service in the elegant dining room. We had a great nights sleep. The breakfast buffet was amazing as was the cooked breakfast. We really enjoyed our special stay at St Michaels Manor, highly recommended.

Celebrated our 30th Wedding Anniversary at St Michaels Manor. Fast forward 20 years to October 2024 to Celebrate our 50th Wedding anniversary at St Michaels. Well, nothing has changed in terms of the building. Quaint and almost colonial like interior, some may describe it as stuffy. We spoke to the venue in advance and booked an evening meal for six. We emphasised the occasion. Our daughter also spoke with reception in advance of the occasion, as did my wife's sister. We were certainly not hoping for something complementary, but we were surprised throughout the entire evening that no one from St Michaels acknowledged the occasion. We Had drinks in the lounge before and after and during our meal. We spent £500.00 which we more or less expected. The food was presented beautifully and delicious so well done Chef and waiting staff. Family members complained during the next few days receiving exactly the same message: "Sorry". Nothing more nothing less! So if you are looking for great customer care and attention this aint the place! Should we make it to our 60th wedding anniversary we will not be spending it with St Michaels manor. They are in thorough need of a personality transplant and update of Charisma and customer care!

We have stayed several times at the hotel (this was probably number 6) and as usual we had an excellent stay. The staff are all very efficient, helpful and friendly and a real asset to the business. The rooms are comfortable and clean, we always sleep well here. The breakfast has a good range of choices and the quality of the food is excellent. All round another excellent stay and we are looking forward to our December trip!

The hotel is lovely, the staff are really friendly, a special shout out to Rama and Greg who made my stay extra special, their smiles and willingness to help were exceptional, helping me decide which gin to have with which mixer. Keep doing what you’re doing guys!!