Gastnutzer
4. Oktober 2024
I wanted to share some feedback from our wedding, which took place at Vizcaya on September 20th. First, I'd like to start by saying that Vizcaya is a beautiful venue, and we chose it because it offers a stunning setting for such a special day. However, we did encounter a few significant challenges that I feel are important to bring to your attention. One of the most concerning issues was the lack of security. Despite paying for security services, there was none present during the event. Unfortunately, my groomsmen and I had to handle an incident with a disruptive individual ourselves, which was quite stressful during such an important moment. Additionally, we had issues with the food. Although we had fewer guests than expected (175 confirmed, but 21 were unable to attend), there still wasn’t enough food for everyone, and many of our guests went without. It was only when I intervened that more food was brought out, though the staff initially told me they were out of options. To make matters worse, we noticed workers eating before some guests were served, which was disappointing. Communication leading up to the event was also a challenge. Responses to emails were often delayed, and we frequently had to call to follow up on important details. On the day of the wedding, the staff member who assisted us was dressed far too casually for the occasion, which stood out given the formal nature of the event. While we’re still waiting for a response to some of our concerns, I hope this feedback helps improve future experiences for other couples. If others choose Vizcaya, I’d recommend providing their own security and being prepared to follow up frequently for responses.
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