Starhotels Metropole Bewertungen

Very clean, good location, didnt leave drinking water for wellcome but you could buy from the minibar 2.5 euro per small bottle. We asked for Iron and ironing board and they are not providing to consumers. You can pay per item for ironing services and wait 1.5 hours to get it ironed.

Location is perfect, hotel is a bit old but overall it is clean. A bit pricey.

前台服務態度還好，早餐不太豐富。3人房是由2人房加床而成，所以空間有點小，距離地鐵站很近，方便出行。

非常不錯！

酒店乾淨整潔 交房很方便 值得再次入住 員工友好

Eine reine katastrophe! Ich habe keines der versprochenen „Vorteile“ von ******* erhalten. Wir haben ein veraltetes Zimmer erhalten. Die Toilette war kapput. Als wir in der Nacht anfragten sagte man uns man solle auf den nächsten Morgen warten. Es hat gestunken. Die Dusche war unbrauchbar mit einem Wasserdruck wie aus einer Wasserpistole. Eine reine Katastrophe! Man hat uns auch sehr herabgesehend behandelt. Vermutlich weil wir ein jüngeres Paar waren.

The staff at this hotel were helpfull and kind.They made my stay comfortable. The rooms were spacious, clean and well-maintained. The location was perfect -very close to the train station, and subway. Enjoyed the stay.

No AC/Heat - had to open the window to get air but very noisy throughout the night and early morning...hard to get good sleep. We have 3 ppl but the room coffee/tea supplies are only for 2 - had to keep asking for the third person.

With the exception of the receptionist who allowed us to check in earlier, the rest of them had moody faces. I had to ask them twice before they could give me a bottle of wine that I was entitled to. Room was warm and had to request for another room. Walking there from the train station was a challenge, a lot of turns. When checking out I was charge twice, they had to do a refund which took some time. Thank goodness we checked out early, if not we would have missed our train for which I had pre booked earlier.

The hotel is located near the Central Train station which is convenient. The staff are pleasant, just not overly enthusiastic. The room was spacious and we'll appointed. Yes, I would stay there again.

Pleasant stay. My family was very happy during the whole of the trip. The room was spacious and clean, good water pressure in the shower and very confortable beds. As a improvement point, we could not control the heaters on our room, as it seemed to be a centralised heating system for the whole of the building and at times, we find ourself sweating in our rooms. We had to counter fight it by putting the AC on, which felt terrible as to the whole being green and planet conscious business.

Check in/parking was not clear. Parking was not available even though requested which created delay in check in as the front desk kept asking if we had parked. Difficult to communicate with bell staff at arrival and departure.

Air conditioner did not work. We ended up getting sick because the room was too cold. They also placed us on the first floor, which was noisy. It's a nice looking hotel with nice people working, but the room was tiny in comparison to even the Best Western Universo next door.

Great location and 5 mins walk to Rome Termini train station/metro/bus. The hotel is well maintained and the room is spacious and clean. The staff was friendly and helpful. There are a lot of restaurants around the hotel and it is easy to walk to all attractions and shopping areas.