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Lage4.2
Ausstattung4.2
Service4.3
Sauberkeit4.3
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Gastnutzer
Apartment mit einem Schlafzimmer
Aufenthalt im Apr. 2024
Pärchen
1 Bewertungen
1.2/5
Gepostet am 22. Apr. 2024
This is the worst hotel I have ever stayed at. Shampoo caused skin allergy. Hotel does not give customers clear instruction on how to check-in. Rats can be seen outside the window. Some of the staff are not too friendly and proactive. Noise from outside can wake people up quite often as it has bad soundproofing.
Übersetzen
Antwort der Unterkunft: Dear Guest,We are very sorry to hear about your experience. We apologize for the shampoo causing an allergy and the unclear check-in instructions. We will address the pest issue and review our soundproofing. Additionally, we will work on improving our staff's friendliness and responsiveness.Thank you for your feedback. We hope to provide a better experience in the future.Best regards,Cove TeamRichard
S K
Aufenthalt im März 2022
Familie
1 Bewertungen
4.0/5
Sehr gut
Gepostet am 24. Apr. 2022
Comfortable and relaxing place. Situation is near Reading station and Tesco. Recommend to everybody.
Übersetzen
Antwort der Unterkunft: Hello dear Guest, hope you are doing great, thank you for writing us a review, is very important to us to know how was your experience. We are happy to read that you found our hotel comfortable, relaxing and the location! To hope to see you again. We wish you all the best from Munich. Giulia and the team #wunderlicious
Gastnutzer
Aufenthalt im Juli 2022
Familie
2 Bewertungen
2.2/5
Gepostet am 15. Juli 2022
It is in the middle of resident area and needs a car or taxi to access any place like restaurant etc. also, there’s no information about neighboring area, so it was difficult to move around.
No elevator, so hard to move luggages up. Sofa was very bumpy, so uncomfortable. Shower wasn’t fit to the holder, etc. Not recommendable for people with luggages, no car, and not familiar to Reading.
Übersetzen
Antwort der Unterkunft: Hello dear Guest, hope you are doing great, thank you for writing us a review, is very important to us to know how was your experience. We are sorry that you didn´t had a great experience with us, we have a lot of restaurant around here, supermarkets, parks and everything and also the U-bahn station, Bus and S-bahn station with 5 minuts walk. We do have 3 elevators in the property, and we are sorry that you had a maintenance issue with the bathroom. We wish you all the best from Munich. Giulia and the team
Antwort der Unterkunft: Dear guestThank you so much for choosing to stay with us at SACO Castle CrescentIt was very lovely to have you here and I am delighted to see that you had enjoyed your stay in Reading, and that you found us great located close to train links and central in the city. I am pleased to learn Ricky was very helpful and able to assist you in all you needed.We really look forward to welcoming you back again in the near future. Best wishesAdrian - General Manager
Gastnutzer
Apartment mit einem Schlafzimmer
Aufenthalt im Dez. 2022
Pärchen
14 Bewertungen
3.5/5
Gepostet am 28. Dez. 2022
Reservamos um período de 5 dias, incluindo o Natal pois buscávamos um lugar confortável e calmo.
À princípio nos colocaram na torre número 6 no apartamento 6B, porém era extremamente barulhento. O piso rangia demais.
O apartamento é amplo. estava bem limpo e a equipe parece ser bem profissional, existe também um segurança que fica no estacionamento, porém esse detalhe com o piso e a acústica deixou a desejar.
Nos moveram para o andar de cima, 6C, para tentar amenizar o problema do barulho, porém quando outros hóspedes entraram no 6B, era possível ouvir a TV, a conversa, o piso, tudo!
Então se vc for alguém que precisa de tranquilidade e um pouco de silêncio pra trabalhar, busque outro local.
P-S: A TV não é smart e quase não tem opções de canais, a máquina de lavar louça não funcionava.
Acho que por £100 a diária, poderiam melhorar esses aspectos!
Übersetzen
Antwort der Unterkunft: Dear Guest,We would like to thank you for taking the time to write a review on our site.I'm really sorry to read that some aspects of your stay were disappointing, we take all our guests comments extremely seriously in order to work towards improvements. We will be reviewing all the points you mention and try working to fix it.We would like to thank you for choosing us for your stay in London and we hope if you ever return to London that you can give us another opportunity to make things right for you.We wish you a lovely week ahead.Montserrat & Saco Holborn Team
Anonymer Benutzer
Apartment mit zwei Schlafzimmern
Aufenthalt im Juli 2023
Familie
3 Bewertungen
3.5/5
Gepostet am 6. Okt. 2023
都還可以,設施齊全,但有待提升,應該叫民宿
Übersetzen
Antwort der Unterkunft: Dear guestThank you so much for choosing to stay with us at SACO Reading - Castle Crescent and for taking the time to leave us your feedback!It was very lovely to have you here and I am happy to learn your stay was ok and you found here all the facilities. Would love to hear of the improvements you consider we would need. Would help us make it better in the future. Our services are in line with other serviced apartments. We won't be in the B&B or hotel category, as we have different type of services.We really look forward to welcoming you back again in the near future Best wishesAdrian - General Manager
Anonymer Benutzer
Großes Apartment (2 Schlafzimmer)
Aufenthalt im Sept. 2022
Familie
5.0/5
Hervorragend
Gepostet am 17. Sept. 2022
環境非常好!
Übersetzen
Antwort der Unterkunft: 你好,感謝您花時間審查我們。 我很高興看到您喜歡公寓及其周圍的環境。何塞
Warrson A
Aufenthalt im Sept. 2024
Anderes
5.0/5
Hervorragend
Gepostet am 21. Sept. 2024
Pleasant Stay, very friendly and welcoming staff, great location as it is very close to the high street.
Übersetzen
Antwort der Unterkunft: Dear Warrson Thank you so much for choosing to stay with us at SACO Castle Crescent It was very lovely to have you here and I am happy to see you had a pleasant stay We really hope to see you again in the future Best wishes Adrian - General Manager
VickyP1666
Aufenthalt im Sept. 2024
Anderes
5.0/5
Hervorragend
Gepostet am 16. Sept. 2024
Great stay! Spacious apartment. Peaceful settings. Parking included. Friendly, helpful team. Would stay again for sure! Thanks Ricky, Adrian and Saco :-)
Übersetzen
Antwort der Unterkunft: Dear Vicky Thank you so much for choosing to stay with us at SACO Castle Crescent It was very lovely to have you here and I am happy to see you had a "great stay" with us We really hope to see you again in the future Best wishes Adrian - General Manager
aasa20242024
Aufenthalt im Sept. 2024
Anderes
4.0/5
Sehr gut
Gepostet am 13. Sept. 2024
A very nice apartment. With all amenities needed. Clean, tidy etc with some nice basquiat literature. The boiler was the only real issue which is running all night long for some reason and very detrimental to sleep and what would have otherwise been a 10/10 stay
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lawsolive09
Aufenthalt im Sept. 2024
Anderes
4.0/5
Sehr gut
Gepostet am 3. Sept. 2024
We had a great stay, the house was clean and although quite basic it had everything we needed it. The site manager was very helpful and made sure we were happy and settled in. The only thing which could have been improved on was that we were given no information on how to access the property until a few hours before our stay. If we had been told that there was a manager on site it would have spared us a lot of time and worry. The Info online states that the site is unmanned.
Übersetzen
Antwort der Unterkunft: Dear lawsolive09 Thank you so much for choosing to stay with us at SACO Castle Crescent It was very lovely to have you here and I am happy to see you enjoyed your stay. Our guests can be reassured that we always have someone to look after them, and our check in process is straight forward. We also have team on site and 24/7 remote support, so nothing to ever worry. We really hope to see you again in the future Best wishes Adrian - General Manager
fabriciocf1973
Aufenthalt im Aug. 2024
Anderes
4.0/5
Sehr gut
Gepostet am 5. Aug. 2024
The two floor house was clean, good amendments and the beds and sheets very new and comfortable. In general a nice place to stay and very close to the Oracle.
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Antwort der Unterkunft: Dear Fabricio Thank you so much for choosing to stay with us at SACO Castle Crescent It was very lovely to have you here and I am delighted to see that you had a comfortable stay with us. We really look forward to welcoming you back again in the near future. Best wishes Adrian - General Manager
adamcroton1964
Aufenthalt im Juli 2024
Anderes
5.0/5
Hervorragend
Gepostet am 29. Juli 2024
Ticked all the boxes I had hoped it would before our visit. Pleasantly surprised how close to town centre it was, meaning I didn’t have to drive anywhere, which was a relief after a long drive.
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Antwort der Unterkunft: Dear Adam Thank you so much for choosing to stay with us at SACO Castle Crescent It was very lovely to have you here and I am delighted to see we ticked all the boxes for your stay. We really look forward to welcoming you back again in the near future. Best wishes Adrian - General Manager
nicolasiacovou1102
Aufenthalt im Juli 2024
Anderes
5.0/5
Hervorragend
Gepostet am 26. Juli 2024
High ceilings, quiet and green location. Property has all the amenities and is very clean. Highly recommended especially for long stays. I stayed for 3 months.
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Antwort der Unterkunft: Dear Nicolas Thank you so much for choosing to stay with us at SACO Castle Crescent It was very lovely to have you here and I am happy to see that you had enjoyed your stay here. Happy to see you had a peaceful recovery time here and we look forward to welcoming you back again in the near future. Best wishes Adrian - General Manager
yanyl2024
Aufenthalt im Mai 2024
Anderes
5.0/5
Hervorragend
Gepostet am 30. Mai 2024
Excellent location, quite residential area with convenient parking space and view of a neat court yard, 10 to 15 minutes walk to the town centre. Clean, comfortable, spacious and well-equipped. Two toilet/shower rooms. Adrian was very friendly and helpful during the communication. We didn't realize the radiators were automatically turning on during the night at the end of May, while my son had no problem with it, it was a bit too warm for me to have a good sleep. In the smaller shower room, the shower head was broken and the extractor fan was too loud.
Übersetzen
Antwort der Unterkunft: Hi Yanyl2024 Thank you so much for choosing to stay with us at SACO Castle Crescent. It was a pleasure to have you here and I am happy to hear your stay was "superb" We look forward to see you again. Best wishes Adrian - General Manager