Caruso, A Belmond Hotel, Amalfi Coast

Wir sind gerade von unserem Aufenthalt im Belmond Caruso zurückgekehrt und können uns nichts Negatives einfallen lassen. Von dem Moment an, als wir ankamen, wurden wir von allen Mitarbeitern an diesem besonderen Ort wie Könige behandelt. Die Zimmer und die Aussicht sind wunderschön und die Zimmermädchen sorgten dafür, dass jedes Detail im Zimmer und auf der Terrasse makellos war. Der Poolbereich und die Gärten sind atemberaubend und Speisen und Getränke sind köstlich und wunderschön präsentiert. Wir können es kaum erwarten, wiederzukommen!

Unser Besuch im Caruso Belmond war so perfekt, wie wir es noch nie bei einem Hotelaufenthalt erlebt haben. Hoch oben in den Hügeln von Ravello gelegen, mit Blick auf die üppige Landschaft, die zum Meer hinunterstürzt, fühlten wir uns wie unter den alten Göttern im Himmel. Die weitläufigen Gärten und historischen Gebäude sind in tadellosem Zustand. Die Mitarbeiter sind freundlich, einladend, fachmännisch ausgebildet und sehr stolz auf ihre Arbeit. Die Qualität der Speisen ist in allen Lokalitäten hervorragend. Der Service ist elegant, ohne unangenehm formell zu werden. Dank unseres Virtuoso-Reiseberaters erhielten wir ein Upgrade auf die makellose und elegante Suite 31, die über einen Kamin und einen privaten Garten verfügt. Der Pool hat die schönste Aussicht, die man sich vorstellen kann, und wir haben andere geplante Aktivitäten abgesagt, um zusätzliche Stunden damit zu verbringen, die Umgebung zu genießen. Wir hoffen, das Glück zu haben, bald zurückzukehren.

We stayed for three nights at the start of the season. Despite the cold weather the team ensured we had a fabulous stay. Too many good staff to name check them all but Antonietta and Nicole on the front desk , were both excellent. Luis elevated a simple room service meal to fine dining fun. Breakfasts great.

This hotel is exceptional in every way. The location of the hotel is stunning and beautiful. The service of the hotel is of the highest standard and I highly recommend a stay here. The atmosphere is unforgettable and the staff has a professional, human and inviting approach. Also the cuisine, especially the breakfasts are excellent, made with fresh ingredients. Etiquette in dining is observed and the staff's helpful and absolutely lovely attitude adds to the overall status of excellence.

This was our first visit to the Amalfi Coast and we could not have been more pleased with our decision to spend four nights in Ravello at Caruso. Francesca checked us in and gave a comprehensive tour of the property and our room. It’s hard to describe how beautiful it is. All the facilities are in great shape and appointed perfectly. The gardens immaculate with million dollar views everywhere. Room service breakfast was delivered within 30 minutes every morning. Dinner at Cafe Caruso was amazing. We spent several afternoons at the infinity pool enjoying the sunshine and the great service there. Prior to our arrival I corresponded with the concierge staff who arranged several day trips for us, Pompeii, and a lemon tour in Amalfi, as well as a very early morning transfer to the Naples airport. The experiences were perfect… Enough cannot be said about Caruso‘s staff. Everyone we encountered was friendly, kind and helpful. By the second day most of the staff knew our names. Beyond five star service. The town of Ravello is very walkable with lots of interesting shops and restaurants. Much less congested than the cities on the coast. Looking forward to our next visit.

When we were planning a 10th anniversary trip to Italy we were on the fence about a trip to Ravello and a stay at Caruso (no offense to either place; we just didn't know what we wanted to plan) -- and we are so, so pleased we ended up both going to Ravello and staying at Caruso. The staff could not have been friendlier and more helpful. When we arrived, I realized I had left our passports in our Rome hotel safe. The staff put all concerns at ease quickly, contacting our Rome hotel and then making sure our passport info was routed to future hotels during our Italy stay. They took care of this like it was the easiest thing in the world. I mention this to make the point that their hospitality skills went beyond just making the hotel a fun and enjoyable place to stay, which it most certainly was. Looking back, quiet and serene is (maybe) the best description of the hotel and the property. By the time we got to the hotel, we were looking to unwind and relax, and this was the perfect fit for that. The pool area is top flight and the grounds were beautiful -- we loved just having a drink and sitting in one of the many areas overlooking the sea and the cliffs. The breakfast was No 1 -- wish we could go back, thinking of it now. Also, the Belvedere was phenomenal. It doesn't get some of the same press as the restaurant next door, and I'm not sure why -- we absolutely loved our dinner there. Finally, one mention of the hotel manager Iolanda: what a nice person, and she made our stay feel extra special. BB/MB