Arctic Guesthouse & Igloos Bewertungen

Bathroom has black mold. Room window was open when we first arrived so the smell sank in only after we closed it, which was luckily only a couple of minutes into our visit. Then we saw the situation, which was terrible. Also bathroom light switch was on the wall next to the shower head, and it would've gotten wet when showering. Obviously, would not sleep in a room with mold -＞ trip to reception. Receptionist immediately was apologetic and acknowleged the mold, saying that it is an issue and repairs are due. We wanted a refund, but they had to call and ask the owner. Owner arrived. In short: we had to pay for the first night, got the rest back in cash (no receipt) and after a long discussion their statement is: not mold but detergent stains/residue which just keeps coming back and back. Owner was extremely rude. Hard pass.