Hotels mit Transferservice in Quinhon

Mein Freund und ich haben hier 2 Nächte im August verblieben. Das Hotel befindet sich auf einer kliffseite ca. 45 Minuten vom Flughafen und ca. 15 Minuten vom Zentrum entfernt. Das Hotelzimmer war groß mit einem großen Blick, das Menü war mehr als ausreichend und das Personal war außer freundlich und hilfsbereit. Unser Zimmer war groß mit viel Kabinettraum und einem komfortablen Bett. Das Badezimmer war riesig mit schönem Gegendraum. Der Tauch lief nicht schnell, aber wir sagten ihnen bei der Checkout, ich bin sicher, sie werden es reparieren. Wir würden auf den Stuhl aufwachen einige Lizard/Gecko Pop, aber, froh, die kleinen Jungs waren da und gut gefüttert, weil es keine Fehler gab. Unsere Zimmerwasser und Weinglass wurden nicht gewaschen/ersetzt, sie wurden nur in ihren Platz gesetzt und es gab ein paar Skelettmarken auf den Wänden, aber überall war das Zimmer gut. Der Pool war groß und hatte einen träumenden Blick. Es hatte eine schöne ”Schacht” auf dem liegen/sitzen, so dass Sie teilweise im Wasser sein würden und es waren viele Stühle zu verwenden. Das Wasser war ein wenig trüb und ein paar Fliesen fehlten vom Boden des Pools. Aber überall war es gut. Der Strand war abgesperrt und sauber, das Wasser war sauber und die Wellen waren perfekt zum Sprung. Um den Strand zu erreichen, muss man zu einem Ende des Grundstücks einen Golfwagen nehmen und ca. 13 Treppenflüge nach unten gehen. Es gibt Stühle, aber keine Schatten oder Schlafzimmer. Das Essen war gut und es gab eine große Wahrheit von Essen. Das Frühstück war Vietnamesisch, das wir mögen. Sie haben eine Eistation, wenn Sie ein Ei wollen. Das Personal war so freundlich und so hilfsbereit. Sie waren da, um alle unsere Fragen zu beantworten und uns Taxis zu holen.

The view from our room was spectacular! The breakfast buffet was good but many items were not kept warm enough. Unfortunately we woke up every morning at 5:30 AM to very loud music coming from a group of people exercising at the beach! It would have been perfect if they didn't broadcast to the entire area! It's not the Hotel's fault. The pool was nice but the ground could be kept cleaner from the litter. Overall a pleasant experience :)

Das Meer war wunderschön und die Landschaft war sehr gut. Das Essen ist normal. Es gibt 4 oder 5 Geschäfte am nahe gelegenen Strand, in denen Sie ab ca. 18 Uhr Ihre eigenen Meeresfrüchte auswählen und nach Gewicht verkaufen können. Es kann also eine gute Idee sein, bei einem Spaziergang am Strand vorbeizuschauen. Es dauert ungefähr 20 Minuten mit dem Taxi, um die Stadt Quy Nhon zu erreichen, daher kann es ein unbequemes Hotel sein, um sich fortzubewegen.

Out of all the resorts, this is by far the worst. I would choose 0 star if I could. There is no customer service. I asked for more toilet paper and they provided a half used roll from another room. The quality of food was below average. I ordered a club sandwich and the chicken was raw, I had already taken 2 bites into it so it was too late for me, I tried to vomit but nothing came out. I had to take multiple pills to try to avoid salmonella. Saying ‘Sorry’ is not good enough. I got so sick coming out of both ends Trong số tất cả các khu nghỉ dưỡng, đây là nơi tồi tệ nhất. Tôi sẽ chọn 0 sao nếu có thể. Không có dịch vụ khách hàng. Tôi yêu cầu thêm giấy vệ sinh và họ cung cấp một nửa cuộn giấy đã qua sử dụng từ phòng khác. Chất lượng thực phẩm dưới mức trung bình. Tôi gọi một chiếc bánh sandwich câu lạc bộ và thịt gà còn sống, tôi đã cắn 2 miếng nên đã quá muộn, tôi cố nôn nhưng không có gì chảy ra. Tôi đã phải uống nhiều viên thuốc để tránh nhiễm khuẩn salmonella. Nói ‘Xin lỗi’ là chưa đủ. Tôi phát ốm lên từ cả hai đầu

Great service and friendly staffs. Luggage’s taken right away upon arrival. Luggages were delivered to room. Check in was a breeze. Room had a stunning view of the beach. Breakfast had plenty of choices from fruits, veggies, western, and of course Vietnamese. Memorable staff members that made an impact of our stay was Charlie. She’s personable. Just a very delightful person to converse with. Another staff member was Anh Dau from the bar. She is a bit shy or maybe there’s a language barrier. Nevertheless, she always greets you with a smile and ask what I’d like to drink even though I just want to chill. Overall, this hotel, the city, Quy Nhon, is a hidden gem that not a lot of tourists have knowledge about in their travels. Very slow pace compared to Hanoi and/or Saigon. More relaxed. We only knew about Quy Nhon because our friend, Phuoc Duhi (a TikTok digital creator), whom we met years ago in Saigon, introduced us to his town. Should you decide to have a slow pace holiday in Vietnam, Quy Nhon should be one of the destinations. Don’t forget to stay here at the FLC. They’ll treat you right.

This is my second time visit this hotel. This time I booked 02 rooms for my dad and his friends, because I booked 2 different room type so there are 02 separate bookings. There was a mistake that I forgot to change name for 2nd booking to under my Dad’s name. I emailed to hotel through OTA app and also called to hotel to ask for help. And I got a confirmation from staff that will help us to change booking name to avoid misunderstanding upon check in on arrival date (She didn’t mention about extra fee). Today, when my dad came to check in and front desk asked him for 500.000vnd and said to us that they do not receive any information from me (I have a evidence with me that hotel received my request). It’s not much but I’m not willing to pay at that time and asking for her to help my dad check in first then I will work on with reservation team. She was keeping say NO. She only does check in if we pay money for her, if not my dad has to waiting. It is very unprofessional and it’s not 5-star standard service that a 5- star hotel should have. This will be the last time we stay at FLC Resort Quy Nhon Tôi có đặt 2 phòng 2 bookings cho ba tôi tại FLC Luxury Hotel Quy Nhơn. Do có một chút sơ suất lúc đặt phòng, tôi chưa chuyển tên booking từ Hang Pham sang Pham Van Lieu. Tuy nhiên, n*** sau khi phát hiện ra, tôi đã email và cũng nhận được phản hồi của khách sạn . Để trao đổi chi tiết, tôi cũng đã gọi điện gặp bộ phận đặt phòng để trao đổi về vấn để đổi tên booking này. Bộ phận đặt phòng cũng xác nhận đã thấy booking và cũng đã thấy tin nhắn yêu cầu trên booking của tôi. Và nói đã nắm thông tin hỗ trợ chuyển tên ( Không hề mention gì đến việc mất phụ thu cho phí đổi tên). Hôm nay khi ba tôi đến check in, nhân viên lễ tân yêu cầu thanh toán 500.000vnd phí đổi và nói không nhận được bất cứ thông tin gì từ tôi về request đổi tên. Tôi có nhờ các bạn hỗ trợ làm thủ tục trước và sẽ trao đổi lại với bộ phận đặt phòng sau. Tuy nhiên, với sự kém nhanh nhẹn và cứng nhắc của bạn lễ tân. Nhất quyết phải thu tiền phí đổi tên mới hỗ trợ check in. Tôi biết quy định là quy định, các bạn phải làm theo nhưng việc không linh động với khách hàng là quá kém. Tôi không nghĩ 1 khách sạn 5 sao mà có thể gây sự khó chịu cho khách hàng đến vậy. Tôi viết email này mong muốn bộ phận đặt phòng và khách sạn kiểm tra lại thông tin đặt phòng. Tôi cũng không nhớ rõ bạn đã nói chuyện điện thoaii và xác nhận với tôi là ai. Tôi nghĩ 500.000vnd nó không phải số tiền lớn mà tôi k thể chi trả, nhưng tôi mong khách sạn hãy xem lại cách làm việc linh động hơn và đưa thông tin đầy đủ tới khách hàng để mang lại trải nghiệm tốt cho khách hàng.

I've traveled all over the world and stayed at many international hotels, but for me, the Grand Hyams Hotel in Quy Nhon surpasses any hotel I've stayed at before. All the receptionists here are very professional, beautiful, and always quick to assist whenever I need help. 10/10 is not enough for this hotel. This has been a memorable vacation for me, and I will definitely return to Grand Hyams and Quy Nhon many times.

Das Zimmer ist sauber, airy und luxuriös, die Meerblicke sind sehr schön, der Aufenthalt ist sehr komfortabel, das Personal ist enthusiastisch. Insgesamt ist es wert zu bleiben und die Gelegenheit zu kommen zurück.

Reichhaltiges Frühstück und gute Lage. Alle Balkone haben Meerblick. Der Sandstrand ist über mehrere Kilometer sehr groß. Der Kellner im Restaurant spricht kein Englisch, und es gibt kein Foto von der Speisekarte im Restaurant, das verbessert werden muss

This could be a great hotel, but isn’t yet. The building is new and interesting, the rooftop area is good. But there are some problems. The ants in the toilet, not a big thing, but staff should have noticed. The room not being cleaned/made-up one day, that just happens sometimes. But: 1) A hotel with these pretensions needs a bar. 2) The breakfast buffet was by far the worst of the 5 we saw in Vietnam, very little fresh fruit or fruit juice, options running out and not being replaced. Unappetising hot dishes. I love eating good Vietnamese food at breakfast, this wasn’t it. 3) The staff all seem a bit lost and uncertain. Yes this is a new hotel… but get some staff with experience who know how a hotel runs! No big mistakes, just general cluelessness and vagueness, except from one excellent female receptionist. All this could be sorted if key members of the team went and stayed a few days in a good hotel, so they knew what they were aspiring to.