VH - Gran Ventana Beach Resort Bewertungen

I just finished my stay at the Gran Ventana Resort, and while there were some nice things, overall I had a very poor experience and they run a scam operation, use caution when booking this resort. Immediately upon my arrival I attempted to check in and was told that my fiancé was not allowed to stay in the resort with my booking. She is from the Dominican Republic and according to Gran Ventana my booking was for foreigners only. They proceeded to charge me 40% more than my original booking, only because I was with my fiancé who is Dominican. I was planning on meeting with a wedding coordinator and exploring my options about having a wedding at this location in the near future, however any chance of this was immediately erased when they scammed me. No where in the booking was this ever explained and I advise using extreme caution when both booking on Trip.com and booking at the Gran Ventana Resort. I would love for a representative or a manger to reach out to me.

Everything about our stay there was excellent. The only thing that would have made it perfect is if coffee was available maybe an hour earlier. Or maybe coffee available in our rooms to tide us over until they were ready to serve it. I was very impressed with how they had multiple daily entertainment for everyone in the family. The location is perfect if you are looking to go on excursions....we did 5 days worth of excursions and had the most amazing time. I highly recommend the VIP package at Ocean World !!! I really don't know how I'm going to top this vacation !!!

El hotel es bueno y limpio y buena calidad y comida 👌 y piscina limpia y agradable y bonita lo recomiendo

10年前住過這個酒店 當時感覺還不錯，這次太失望了，設施老化 衞生不行 服務也差，空調啟動猶如火車開過，沒辦法睡的….感謝攜程協調退了第二天的房，朋友們 選其他的酒店😂

es un hotel más inclinado a lo familiar, tranquilo sin mucho escándalo, el personal muy amable, la comida es buena y el restaurante también