Hotel Palace Galapagos

The staff were so lovely and friendly, and tended to all our needs. Comfortable rooms, lovely breakfasts, and great location for walking to the main streets and pier in Puerto Ayora (full of marine life). Would recommend if you're staying on the island.

We stayed 10 nights at this hotel! The communication was great since the booking was made. I got an email asking for the approximate time of the arrival, to make sure someone was there. They are there from 6am till 7 pm from my understanding. There is a gate that closes at 7 in the evening, however, you get a key for it and explain how to open and close it. Our room was Tortuga, up the stairs. Every room has an animal name ( Iguana, Dolphin etc). The room was very clean, it looked different than a standard hotel room. The hotel is in a residential area , so not much space, but very well maintained. It is about 10-15 minutes away from the port and all the restaurants. There are mini markets around if you need to buy something quick and they are cheaper than in the touristic area. The hotel offers water to drink and to brush your teeth , they have it in the lobby and you have access to it whenever you need it. They also offer coffee there if you need it, it is an instant coffee that you make yourself. The room was very quiet, except at night when you can hear cats and dogs from the neighbors or from the street. The bed was very comfortable, the room got air conditioner and a small fridge. There is also a closet and a table, although the space was pretty limited. The bathroom is not very big but enough for what you need. They offer towels, liquid soap ( we also bought additional soap since it was just one at the sink) and there is also a hair drier. You can get also breakfast for $10/person. The staff was very nice and made sure we were all good. Online it was said we get a welcome drink which we did not, however, this does not make me lower my rate. I would consider this hotel again if I ever visit the island.

The rooms are just as they look in the pictures and are very well kept, clean and comfortable. All the amenities are perfect and the staff couldn’t be more hospitable and helpful. They helped us plan our adventures and book stuff in with reputable guides. They helped us arrange transport and extra nights at the hotel. It was a pleasure staying here and we hope to be back