Beste Wellnesshotels in Prescott

Omg the staff here is Amazing!! I had the pleasure of meeting Amy, Andrew and Teresa. Talk about on point customer service. I love staying here when we have to be in town. Keep up the great work ! Thank you a great experience again!! Prescott Chamber of Commerce Event Manager

I have yet to complete my stay. However, felt compelled to express my utter dissatisfaction and horrible experience thus far at this hotel. First, upon entering my room I immediately noticed the carpet was not vacuumed as it had pieces of trash throughout the room. It also appears as though the carpet has never been shampooed or steamed cleaned as the carpets are extremely dingy. The bedding/linen were grossly dirty ( I have a video) to support. I went downstairs to express and show the front desk. I was offered another room, when I went to check the linen in the other room it was just as bad as my initial room. Room has two televisions and neither one worked, the iron is broken. On the third night I tried to enter my room (with dinner in hand) and key card didn’t work. I went and got a replacement and that card didn’t work either. I went back downstairs to tell front desk that my card didn’t work. The gentlemen asked for me to go up with him, I told him I wanted to eat my food first because it was already getting cold. We sat down in the lobby to eat and was immediately told we couldn’t. This hotel is by far the worst hotel I have ever stayed in. It should be considered a motel because that’s the way they operate. I would never recommend anyone stay at this place.