Mercure Pontianak City Center

Mercure Pontianak City Center Bewertungen

Mercure Pontianak City Center

Jl. Jenderal Ahmad Yani No.91, Bansir Laut, Kec. Pontianak Tenggara, Kota, Bansir Laut, Pontianak, West Kalimantan, 78124, IndonesiaHoteldetails anzeigen
Mercure Pontianak City Center
Mercure Pontianak City CenterMercure Pontianak City CenterMercure Pontianak City Center
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1 Nacht

Gästebewertungen

8.5/10
Sehr gut
86 Bewertungen
Verifizierte Bewertungen
Lage8.9
Ausstattung8.0
Service8.8
Sauberkeit8.5
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Alle Bewertungen(86)
Positive Bewertungen(81)
Bewertungen mit Fotos/Video(15)
Großartiger Aufenthalt!(10)
Günstig für Shopping(9)
Freundliches Personal(7)
Köstliches Frühstück(5)
Nahe am Einkaufszentrum gelegen(5)
Negative Bewertungen(5)
Dara Santoso
Superior Zimmer mit zwei Einzelbetten, Nichtraucher
Aufenthalt im Juli 2023
Reise mit Freunden
10 Bewertungen
10.0/10
Hervorragend
Bewertung vom 20. Aug. 2023
Eines der besten Hotels in Pontianak, mit tadelloser Lage an der Hauptstraße.
Original anzeigenÜbersetzt mit Google
Antwort der Unterkunft: Dear Sir/ Madam,We are very grateful for your comments regarding your visit to Mercure Pontianak City Center. It is great for us to receive positive feedback/feedback.We will convey your comments to our team. We are sure that this feedback will serve as a motivation for our entire staff as we strive to continuously improve the quality of our services.Thank you once again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one.Best regards,Ricky Coen ArifinGeneral manager
FANFAN-2025
Superior Zimmer mit Kingsize-Bett, Nichtraucher
Aufenthalt im Apr. 2025
Business
20 Bewertungen
5.5/10
Bewertung vom 3. Mai 2025
The hotel facilities are noticeably outdated, and the cleanliness of the bedding was particularly disappointing. The sheets had visible stains and hairs, which significantly impacted the overall stay. I recommend renovating the rooms and improving hygiene management to ensure basic comfort for guests.
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sunshineonme
Superior Zimmer mit Kingsize-Bett, Nichtraucher
Aufenthalt im Febr. 2025
Business
5 Bewertungen
5.5/10
Bewertung vom 7. Apr. 2025
Not live up to mercure brand. The room renovation is old and breakfast is not a 4 star hotel standard shld be.
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Gastnutzer
Superior Zimmer mit Kingsize-Bett, Nichtraucher
Aufenthalt im Jan. 2025
Familie
15 Bewertungen
10.0/10
Hervorragend
Bewertung vom 13. März 2025
ALways stay here everytime visited Pontianak, hotel just next to Megamal Matahari (walking distance). Will stay again next time.
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Gastnutzer
Superior Zimmer mit Kingsize-Bett, Nichtraucher
Aufenthalt im Jan. 2025
Business
2 Bewertungen
5.5/10
Bewertung vom 14. Febr. 2025
Hotel bed sheet has a smell very strong smell Aircon is not even cold Book both room same for me and my friend It was better last time
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Abhiacy
Superior Zimmer mit Kingsize-Bett, Nichtraucher
Aufenthalt im März 2025
Familie
18 Bewertungen
9.5/10
Wunderbar
Bewertung vom 3. Apr. 2025
Great Location, But small rooms
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Anonymer Benutzer
Superior Zimmer mit Kingsize-Bett, Nichtraucher
Aufenthalt im März 2025
Business
28 Bewertungen
10.0/10
Hervorragend
Bewertung vom 30. Apr. 2025
Comfortable stay
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dyra
Superior Zimmer mit Kingsize-Bett, Nichtraucher
Aufenthalt im Nov. 2024
Pärchen
2 Bewertungen
10.0/10
Hervorragend
Bewertung vom 3. Jan. 2025
Good location and good view in the pontianak
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Antwort der Unterkunft: Dear Dyra,We very much appreciate your comments regarding your stay at the Mercure Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ricky Coen ArifinGeneral Manager
IDA HAZIRA
Superior Zimmer mit zwei Einzelbetten, Nichtraucher
Aufenthalt im Okt. 2024
Reise mit Freunden
10 Bewertungen
10.0/10
Hervorragend
Bewertung vom 26. Nov. 2024
Everything was perfect. The staff was helpful, the accomodations were beautiful and the breakfast was superb. It couldn't have been better. Thanks
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Antwort der Unterkunft: Dear Ida Hazira , We very much appreciate your comments regarding your stay at the Mercure Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager
Gastnutzer
Deluxe Zimmer mit Kingsize-Bett, Nichtraucher
Aufenthalt im März 2025
Pärchen
1 Bewertungen
8.5/10
Sehr gut
Bewertung vom 5. Apr. 2025
Good hotel ...near to Mall...but parking need more..
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Gastnutzer
Superior Zimmer mit Kingsize-Bett, Nichtraucher
Aufenthalt im Juni 2024
Business
4 Bewertungen
7.0/10
Bewertung vom 4. Sept. 2024
It's still a pretty good hotel in Pontianak. The staff are not very good at responding, and there is a shopping mall about a 10-minute walk away.
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Antwort der Unterkunft: Dear Sir/Madam ,We very much appreciate your comments regarding your stay at the Mercure Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ricky Coen ArifinGeneral Manager
Catcity Gal
Superior Zimmer mit zwei Einzelbetten, Nichtraucher
Aufenthalt im Juni 2024
Pärchen
2 Bewertungen
8.0/10
Sehr gut
Bewertung vom 26. Sept. 2024
Quite a nice hotel with large comfy bed. Near to shopping mall. There is water dispenser at the corridor outside the room. It's nice to be able to refill your water bottle.
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Antwort der Unterkunft: Dear Sir/Madam , We very much appreciate your comments regarding your stay at the Mercure Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager
Rizaldi Rizaldi
Superior Zimmer mit zwei Einzelbetten, Nichtraucher
Aufenthalt im Juni 2024
Business
12 Bewertungen
10.0/10
Hervorragend
Bewertung vom 11. Aug. 2024
Nice place, near to anywhere. Lokasi didekat pusat perbelanjaan
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Antwort der Unterkunft: Dear Mr. Rizaldi ,We very much appreciate your comments regarding your stay at the Mercure Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ricky Coen ArifinGeneral Manager
MeowJo
Superior Zimmer mit zwei Einzelbetten, Nichtraucher
Aufenthalt im Juli 2024
Business
93 Bewertungen
8.5/10
Sehr gut
Bewertung vom 7. Aug. 2024
Hotel facilities a bit old, should do some upgrades
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Antwort der Unterkunft: Dear Sir/Madam ,Thank you for taking the time to tell us about your experience at the Mercure Pontianak City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ricky Coen ArifinGeneral Manager
Lina06
Superior Zimmer mit zwei Einzelbetten, Nichtraucher
Aufenthalt im Febr. 2024
Anderes
1 Bewertungen
8.0/10
Sehr gut
Bewertung vom 23. März 2024
Good to stay , clean room with comfy bed, near to shopping centre
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Antwort der Unterkunft: Dear Sir/Madam, We are very grateful for your comments regarding your visit to Mercure Pontianak City Center. It is great for us to receive positive feedback/feedback. We will convey your comments to our team. We are sure that this feedback will serve as a motivation for our entire staff as we strive to continuously improve the quality of our services. Thank you once again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one. Best regards, Ricky Coen Arifin General manager