Gallery Guest House

So didn't read reviews before I booked as I always believe everyone has different standards so I like to go in with an open mind. But 1 star is too much for this place. The owner rang me at 1pm to say the room was ready and provided instructions for key box. He sounded very helpful and pleasant. Upon entering the building the lingering smell of fried food was sickening this seem to remain for the whole 2 nights I stayed. Walking up the stairs to the room I have to say I don't think the carpet has seen a hoover or cleaner for years !!! I was on the 2nd floor room 8. The shower cubicle in the room itself was awful. Paint splashed all over the floor walls and ceiling. I took photos and sent to the owner to which he responded that a previous guest has left paint and they had tried to remove with bleach ! Even I know that bleach does not remove paint . So I messaged him back to say I thought it looked very unhygienic and would not be using as fortunate for me I had local gym membership and would shower there . 😅 when I pointed this out to him his response was that despite a deep clean they could not remove and had booked a plumber for next week. So why therefore was i not informed of this when he called me or even take the room off availability !!! I couldn't even bring myself to take my suitcase out of the car . So basically took the essentials and lived out of my car for the 2 nights. The bed was the only thing I used in the place. Not somewhere I have any intention of either staying or would recommend to anyone . Owners need to really think about cleaning and upgrading and not just sit counting their money each week. People are humans not animals to accept below substandard . I was not expecting the ritz but at somewhere clean and comfortable.

I meant to stay 5th to 7th of May. The owner called me direct 4 weeks before telling me that the room is not gonna be available due to a leak and he asked me to cancel and find something else. He said that he will refund the difference. Guess what, the moment I cancelled he stopped answering the phone or messaging. Before you are thinking of booking be aware that this can change. You cannot book with confidence and trust. Poor customer service