Ura Jardín Del Atlántico

Such a fantastic hotel and perfect location, the rooms are brilliant and with 5* service . It is a huge hotel so plenty of swimming pools to choose from and always clean. The food is delicious and the receptionists are wonderful ,ready to meet your needs 24/7

No complaints about this apart hotel. Basic self catering. Rooms cleaned frequently bedding changed every 3 days. Didn't use restaurant as plenty of food places, bars directly across the road. Shower might be a bit cramped for some but I managed ok. Three lifts so easy access to all floors. P.s. Ground floor is FIRST floor. We were at front and yes there is some noise sometimes very late on , but it's not that loud. Four pools 1 heated. Very busy , obviously some people put towels down then don't appear till ltr( common problem when abroad). I believe full board would be the better appts. Which I can't comment on. All in all our experience was very good

Hotel is in a good area. We just came in. I have got pillow with bubbles and 1/3 fillings are empty. We came for 9 nights. How to sleep? No hairdryer but should be in. Receptionist told I will get pillow only tomorrow. Table and worktops in a kitchen are sticky. I still have a hope gonna have good holidays.

What on earth did I stay at!! Loud Irish bar, ongoing building works, this place is a shambles!! Do you self a favour and don’t stay here Food was absolutely disgusting, raw PASTA! The locals who live in the “hotel” smoke around the pools, which is so very selfish. Save your sole, don’t stay here The Irish bar(s) across the road are noisy until 2am in the morning, I ended up sleeping on the sofa with the balcony doors open with the fan I had to rent for 15 euros To summarise, only stay here if you like horrible food, selfish locals, loud bars, raw pasta and NO sleep Please listen to this review, and don’t make the mistake I made DONT STAY HERE YOU WILL REGRET IT

I have just come back yesterday, went with my daughter and a friend of mine and my daughter loved it room was fine, self catering option is very limited but i would defo recommend to go for the deluxe apartment as i think it was nice! There isn't really any entertainment at this hotel so I would say if you like entertainment this probably isnt suitable for you, also only met a few people as people seem to keep themselves to themselves. Unsure why i had to give them 50 euros which i did get back on departure but not sure of the purpose. i would recommend and isnt in a busy area at all so okay for families I would say.

Mixed Stay at Ura Jardín del Atlántico Hotel, Gran Canaria I recently stayed at Ura Jardín del Atlántico, and while there were some positives, the overall experience left much to be desired. Room Quality The rooms themselves are spacious, which is a plus, but they come without air conditioning—a surprising omission given the high temperatures. To make matters worse, the hotel charges for a fan, which felt unreasonable. Although the cleaning was regular, the standards weren’t great. I kept finding long dark hairs around the room, which, as a bald man, I can confidently say weren’t mine. Additionally, the beds are singles and don’t match properly, so creating a functional double bed was impossible. Restaurant & Food The food was generally okay, but nothing special. While most of it was edible, the lack of proper labeling was frustrating; some dishes were missing signs altogether, which made meal choices difficult. The real highlight here was the restaurant staff, who were incredibly hardworking and went above and beyond to provide good service despite the circumstances. Location The hotel is fairly well located, about a 10-minute walk from the Yumbo Centre and 15 minutes from the beach. There are plenty of shops nearby, which is convenient for guests. Facilities & Maintenance Unfortunately, maintenance work was ongoing during my stay, and the constant drilling and noise were unbearable. It was impossible to enjoy a quiet moment, let alone a lie-in, as the noise began early in the morning. This significantly detracted from the overall experience. Service & Check-In/Out The front desk experience was also disappointing. They request a €50 deposit upon check-in but were unable to clearly explain what it was for, leaving me uncertain whether I’d get it back until the day of checkout. As for a late checkout, when I inquired, the response was almost dismissive, with no flexibility at all. Conclusion While the location is good and the restaurant staff were fantastic, the lack of basic amenities (like air conditioning), the noise from maintenance, and poor communication regarding deposits and check-out policies made for a less-than-pleasant stay. It’s a budget-friendly option, but I’d recommend looking elsewhere if you’re after comfort and a more relaxing holiday.