Pingyao Grand Theater Hall East Garden

We had a wonderful stay. The employee who checked us in was very friendly and gave us many great local recommendations of where to visit and where to eat! The hotel was very unique and beautiful with so much history. The staff also scheduled complementary pickup and drop off to the train station which was very convenient for our arrival and departure.

Very nice hotel!!! Rooms were great and very clean. Staff are very nice and helpful. We're enjoying our trip in Pingyao. The hotel gives us souvenirs and delivered us to Pingyao Gucheng train station for free. I will stay at this place again for sure next time.

Receptionist were polite, friendly, helpful & thoughtful. They took initiative to giving us suggestions on 'primary' attractions and recommending us localized dishes, stalls and restaurants, which turned out to be very good. They also arranged to pick us up from the entrance (normal car cannot enter Pingyao Gucheng) and send us to Pingyao Gucheng station (high-speed train station) on our last day - both for free. They helped arrange a private car to take us to the places we wanted to visit (Wang Jia Da Yan & Mianshan) - we had to pay, of course. On check-out day, the receptionist gave us a surprise by gifting us a small bottle of localized vinegar which added on to our pleasant stay. In our travel experiences in more than 10 countries (& many hotels), the receptionist from this hotel was 1 of the best. Room was clean and no cigarette smell inside the room and within hotel premises. Towels were clean and smelled fresh. One small issue was that the water pressure from the hand-held shower head was weak. But the water pressure from rain-shower head was still acceptable. The hotel interior was very ancient-like which was very pretty and met what we expected. No disappointment. Hotel location was very good. A few footsteps away from bustling streets. The bustling streets were full of variety of shops -- restaurants, souvenirs, snacks, attractions, and many more. There was no vegetarian restaurant inside Pingyao Gucheng, however, you could easily ask the restaurant staff to cook vegetarian meal for you -- just need a bit of explaining what you want to exclude from your meal, it's quite easy.

This hotel is really really lovely! The design is beautiful too and the location is well chosen! The staff were so incredibly kind and had us have a room upgrade. They were willing to help us with any questions and organised an excellent ride from the hotel to the train station. The room is clean and comfortable with airco. The beds don’t only look nice they sleep nice as well.

Charming stay in Pingyao. The hotel had lots of character, the room was comfortable, and the staff were very attentive. Perfect base to explore the ancient town.

I attach several photos: the Pingyao Grand Theatre is a historic site with many of the hallmarks of the temples I came to visit. The ancient building is beautiful. The hosts were welcoming with a demeanour befitting their valuation of their ancient building. Within minutes, the lady of the house was able to arrange for a car to take me to the wonderful temples at Xiaoxitian and Shuanglin. The other lady met me and arranged for a free transport to the railway station. It was a pleasure to experience ancient China for a couple of days. Xiexie