La Quinta Inn by Wyndham Phoenix Sky Harbor Airport

The website say free transport to and from hotel . But it’s not 12 USD to airport . The worse is they were couple and small car 2 couple pay 12 USD , so it’s 24 USD If I took Uber private no other hotel guess. Uber charge 17 USD Only . Rip off hotel transport

Not very clean, not very nice, they didn’t refund my deposit, customer service was terrible. We were flying in late at night from another state and tried to verify our reservation and airport pickup service two nights in advance and when we called the person at the front desk said she didn’t know how to check in the computer and told us to call the next day and talk to someone else. Called the next day to confirm and they did confirm the reservation but were short with me saying they would not have hotel pickup and we would have to get an Uber, not friendly at all. Flew in and finally got there and as we were checking in late at night another customer in front of us was upset because he had prepaid for a room and they insisted he pay again. Even though he had a receipt they wouldn’t allow him to check in. They didn’t attempt to problem solve with him just told him too bad and he left, upset and without a place to stay at 1230am. It was late at night and we were just glad there wasn’t a problem with our reservation. Our room looked old and not nearly as nice as the photos had been. Somehow after our stay we noticed we had picked up a contagious rash and our first thought was this motel but how can we prove it?

We booked a suite with king and sofa got the confirmation but the hotel didn’t honor the confirmation Because there is only one suit they booked someone else in But they gave us a room with two double beds with no separation Because we were on the road trip didn’t really mater If you booked a suite make sure you contact this hotel For my five years using the same travel agent to travel the world I never have to contact the hotel to confirm the booking

Hotel stay was good has a issue but was solved in a timely care manner. Would stay here again for the price room was clean breakfast was good nice clean eating area. Hotel staff was very nice and mindful of my issue and was fixed quickly

Decent hotel for the price. Pool chairs were all broken but the pool itself was clean.

Place got me in ASAP thanks lots other places made up a new policy