Haustierfreundliche Hotels in Pamplona

Das zentral gelegene Hotel kann man sehr gut anfahren. Zum Ausladen und Einchecken kann man prima vor dem Hotel parken. Amschließlich fährt man das Auto einmal ums Karrée in die nicht weit entfernte Tiefgarage. Der Service an der Rezeption und im Frühstücksraum ist sehr freundlich, der an der Bar weniger. Die Mitarbeiter dort waren nicht in der Lage, die Stehtische vor dem Hotel abzuwischen, sie waren immer schmutzig und klebrig. Die Zimmer und die Betten waren sehr gut, und auch das Frühstück ließ nichts zu wünschen übrig.

Todo muy bien, el hotel y su ubicación. El único detalle realmente incómodo fue el siguiente: las toallas eran nuevas y las colocaron sin previamente ser lavadas, tenían una especie de olor fuerte a químico y al secar no absorbía el agua y te dejaba todo el cuerpo lleno de pelusas. Realmente desagradable que todas las toallas para el cuerpo estuviesen así, lo comenté en recepción y me dijo que eran nuevas y por un error las colocaron sin lavar previamente.

We have stayed at this hotel every year for the last 8 years when it was the Alma and the standards and service have always been excellent. Sadly, this is no longer the case having been taken over by Eurostars. The reception staff were as delightful as ever checking us in. The first shock came when we were told that the spa is no longer free but subject to a charge of 15 Euros per person for 1 hour. The spa was never busy so I can only conclude that this is a money making exercise by the new owners. If they did want to limit numbers they could simply employ a booking system without the need to charge. The better news on check-in was that we had been upgraded to a room with a terrace rather than just a balcony. The first task on arriving in the room was to make a coffee (no drink offered at reception as there always used to be). There was no milk in the room (and no complimentary water, only some in the fridge costing 4 Euros), so I rang reception to ask if they could bring some to our room. This quickly arrived but the receptionist was rather embarrassed to tell us that on this occasion there would be no charge for the milk but if we requested any more, there would be a charge. We could go to the bar ourselves and collect some if we wished. Not the sort of service we had when it was the Alma. The terrace had no furniture at all so I asked where this was. Apparently none of the rooms had any outside furniture. The previous owners had taken these items away and in the subsequent 3 months, the new owners had, apparently, been unable to source any outside furniture. The terrace was useless, therefore, unless you wanted to sit on the ground. We did pay to use the spa but had no bath robes in our room. Only when we arrived in the spa did we see someone else with a bathrobe. On checking with reception, it appeared that we should have had some in our wardrobe. The receptionist quickly found us 2 robes. If the hotel is now charging to use the spa, I would expect it to be in excellent condition. Sadly, 2 of the three shoulder jets were not working and, once again, there was no water available as there always used to be. We ordered food at the restaurant for our evening meal and I then asked to see the wine list only to be told that they didn't have a wine list but the waiter could recommend some to us. Just in time, we stopped him opening a bottle costing 45 Euros. A restaurant of this standard with no wine list seems extremely odd. In the morning, we went for breakfast and were asked our room number and told it was a buffet breakfast. We had several items from the buffet but I could not find any yoghurt. I was told they had none until some more was delivered. It seems very strange that a hotel of this standard should fail to keep supplies of such a basic breakfast commodity. No one approached us during our time in the restaurant to offer any other food for breakfast. On finishing I went to reception to ask if they had stopped

A one-week rental during San Fermin Festival served my husband and I very well. The efficiency kitchen was super helpful due to the length of stay and not wanting to walk far to a tapas place. However, pillows were non-supportive and seven kitchen items listed on the inventory sheet were missing. Had to wait one night for an extra pillow, never got the missing kitchen items and therefore had to function with only two drinking glasses. they ask guests to take out their own trash! After a couple of huge rain storms, we heard loud dripping within the wall behind our bed near our heads. Virtual reception apologized for the inconvenience but noted that was the way the building was constructed. We had to move our bed to an opposite wall and rearrange side tables. The fact there is no one in the facility helping guests in person with any regularity added to the frustration. ”Virtual” reception is a big failure. Also, there were so many blinking safety lights we had to cover them with stickers to get a good night's sleep. Crucial since hubby was running with the bulls early in the morning!

We were driving from France to Spain and needed a nightly stop-over. Having been pleased with NH Hotels in the past we gave this one a try. Easy access to and from the highways, covered parking, spacious, comfortable and clean rooms and a good breakfast. Our only complaint was their free WiFi which we weren’t able to access. Family friendly as well.

Gutes Hotel der oberen Mitteklasse, sehr freundlicher Service, geräumige und saubere Zimmer, gutes Frühstück. Einziger Wehrmutstropfen: Parken nur gegen Reservierung möglich, ansonsten gleich nebenan im öffentlichem Parkhaus. Dort wurde aber mein Auto beschädigt.

Ein super komfortables Bett, das für den Ruhestand sehr wichtig ist. Super Personal, immer bereit, Ihnen in allem zu helfen. Es gibt ein Restaurant und Sie können ein Tempel oder etwas mehr zu trinken. Kurz gesagt, alles war sehr gut.

Das Hotel ist Teil des Gebäudes und alle Zimmer befinden sich im gleichen Stock. Wir haben dort eine Nacht geblieben und das Internet hat nie wirklich funktioniert. Schließlich hat die Reinigungsflüssigkeit, die sie verwenden, so leistungsfähige Stenke, dass wir Fenster für mehrere Stunden offen halten mussten. Die Klimaanlage existiert, aber wir konnten sie nicht wechseln. Das Frühstück ist in Bezug auf die Wahl recht begrenzt, aber es gibt viele Cafés rund um.

Hatte für 2 Tage ein Einzelzimmer gebucht und war sehr zufrieden! Das Hotel liegt zentral Und man kann von dort alle Sehenswürdigkeiten in Pamplona bequem zu Fuß erkunden. Zahlreiche Geschäfte und Restro's befinden sich in der Nähe. Eine Bushaltestelle ist 1 Minute entfernt, an der Plaza Príncipe de Viana. Von hier fährt die Linie 9 direkt zum Renfe-Bahnhof. In knapp 10 Minuten ist das Busterminal zu Fuß erreichbar. Das Zimmer war gemütlich und gepflegt, wie auch das gesamte Hotel. Das WiFi lief ohne Probleme. Auch das Bett war angenehm groß und bequem. Das Frühstücksbüfett war vielseitig und sehr lecker! Besonders erwähnenswert waren die freundlichen und hilfsbereiten Mitarbeiter an der Rezeption! Einzig nicht so schön war, dass man vom Zimmerfenster auf ein, ca. 5 m entferntes, Gebäude schaut. Aber das hat mich nicht gestört, denn wann ist man schon im Hotelzimmer.

Großes Kino! Wunderschön restauriertes Haus. Zimmer geschmackvoll eingerichtet. Frühstück lecker und in toller Atmosphäre. Auto wird geparkt. Katzensprung in die Altstadt. Ausnahmslos freundliches Personal. Uneingeschränkte Weiterenpfehlung! 5 von 5.