Gastnutzer
27. August 2024
We're a couple that arrived at this hotel evening 24th of august. This review is written after staying here for 2 days of our 7 days vacation. We could strongly recommend no one to book at this hotel. It says its a 4 star hotel, but in reality its more 2 stars, and 3 and a good day. First of all, this place has no care for basic hygiene/avoiding transferable diseases. They fill up the water bottles at the bars, by placing the whole mouthpiece (the end of the hose connected to the dispenser machine) into each water bottle. Many diseases contracted when on vacation (like diarea, food poisining etc) are spread by droplets. Same goes for worse diseases like meningitis. We've tried to speak with the staff twice about this, but they dont care and understand why this is a problem. Today at our lunch all the plates were dirty, with obivous peaces of food left over on both sides. We again contacted the staff and what seems to be the manager at the buffe, but he didnt understand the problem either. The staff ended up using napkings removing the stains and giving the plates to customers. When we arrived we were welcomed with one 1,2L water bottle (and 3x cans 330ML of sugery soda) in our fridge. When were finished unpacking and settling, we contacted the reseption to ask where we could get more water or buy more water. Keep in mind we're on a all-inclusive holiday. As it were just passed midnight, the bars were closed. Theres no way to get water at this after midnight, we asked if there was anywhere we could buy more water, but he said all markeds were closed as well. He offered us two glasses, as if were gonna drink the worm water from the sink. Again, no care for travellers with a different gut biom - As scandinavians we cannot drink water from the sink in quite a few countries. Back at our room we found out that one quilt were missing. We again contacted reseption, but they didnt have any extra, so we got a thick-double blanket. However they out of blankets for quilts too, so that was a pleasent first day. In general the hotel is worn, and seems to lack decent upkeep. Theres a lot of damages and worn pieces at the room and around the facility. The food can be explained as mediocre - Its alright youll have a decent meal, but dont expect too much. Most fish seems to be breaded (its usually only one fish choise per dinner/lunch serving), and the steak, chicken, pork and vegetables are overcooked/overgrilled. The choise of salads seems great thou. Not a good choise for baguettes/bread etc, mainly white and few choises. During the lunch/dinner the dispensers for getting water is shut off and you have to get served by this only woman going around like 80 tables to get served. Usually we're half way through our meal before we even get something to drink. So we bring our own water to the tables (that we buy). Usually at 4/5 stars hotels theres extra pillow at the rooms, one thick and one slim so that one can choose one for their liking. Here you mu
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