Candlewood Suites Peoria at Grand Prairie Bewertungen

This hotel needs two separate ratings. The first one is for the staff. Every staff person I talked to was genuinely nice, helpful, and friendly. The staff is WONDERFUL. Five stars for the staff. The pantry in the lobby is nice and quite affordable. I used it a lot and appreciate that the pricing for items was fair. I didn't use the lending library of kitchen appliances but it looked like it had a lot of decent items that would be helpful for someone staying long-term. The rooms on the other hand are one star rooms right now. The bed and mattress are the absolute worst I've ever slept on, without a doubt. I am not exaggerating when I tell you that I had back and neck problems the entire time I stayed here and for several days after. The mattresses are so incredibly old and worn out that they are sunken-in and offer absolutely no support. The rest of the room was decent and I had no complaints, but the mattresses are so bad that it ruins the entire experience. We ended up staying in Peoria longer than we had the room reserved, but decided not to extend our stay at this hotel simply because we couldn't sleep on the beds any longer. The staff tell me the hotel will be renovated this spring and I'm really glad to hear that. Once the renovations are done, I would gladly stay here again.