Grand Jatra Hotel Pekanbaru

Grand Jatra Hotel Pekanbaru Bewertungen

Grand Jatra Hotel Pekanbaru

Jl. Tengku Zainal Abidin No.1, Kota Tinggi, Kec. Pekanbaru Kota, Kota, Pekanbaru, Riau, 28112, IndonesiaHoteldetails anzeigen
Grand Jatra Hotel Pekanbaru
Grand Jatra Hotel PekanbaruGrand Jatra Hotel PekanbaruGrand Jatra Hotel Pekanbaru
Verfügbare Zimmer für deine Reisedaten suchen
Preisgarantie
1 Nacht

Gästebewertungen

4.3/5
Sehr gut
61 Bewertungen
Verifizierte Bewertungen
Lage4.4
Ausstattung4.2
Service4.3
Sauberkeit4.2
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Alle Bewertungen(61)
Positive Bewertungen(54)
Bewertungen mit Fotos/Video(12)
Großartiger Aufenthalt!(7)
Negative Bewertungen(6)
Bela
Premium-Zimmer
Aufenthalt im Dez. 2023
Pärchen
6 Bewertungen
2.5/5
Gepostet am 7. Jan. 2024
Sehr schönes Hotel aber voll mit kakalaken
Antwort der Unterkunft: We sincerely apologize for the unpleasant experience you encountered with the cockroaches. This is certainly not the standard we aim to provide. We will take immediate steps to address this issue and ensure that it is resolved. Thank you for bringing it to our attention, and we hope to provide a better experience in the future.
Stiza
Aufenthalt im Juli 2024
Pärchen
1 Bewertungen
3.5/5
Gepostet am 3. Sept. 2024
The exterior and lobby of the hotel were quite rundown, with the lobby sofas appearing old and dirty. Check-in was supposed to start at 2 pm, but we only received our room around 3:30 pm after a long wait. Although the hotel offered refreshments during this time, it was still inconvenient. On a positive note, the room itself was impressive, resembling a 5-star accommodation, although the bathroom’s cleanliness was only average, particularly the walls, which needed better attention. Breakfast was decent but not exceptional and the place was quite humid. The staff, however, provided excellent hospitality, being very polite and friendly.
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Antwort der Unterkunft: Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced with the check-in process and the condition of the lobby and bathroom. We're happy to hear that you were impressed with the room and that our staff provided excellent hospitality. Your comments are valuable, and we will address the issues you've mentioned to improve the overall guest experience. We hope to welcome you back and provide a more comfortable stay in the future.
Safety Lover
Premium-Zimmer
Aufenthalt im Okt. 2024
Familie
25 Bewertungen
4.0/5
Sehr gut
Gepostet am 4. Dez. 2024
Berkesan baik, service ok, breakfast cukup ok, kebersihan ok,
Übersetzen
Antwort der Unterkunft: Terima kasih atas ulasannya! Kami senang mendengar Anda puas dengan pelayanan, sarapan, dan kebersihan kami. Kami berharap dapat menyambut Anda kembali di kesempatan berikutnya!
Emma_H
Premium-Zimmer
Aufenthalt im Dez. 2023
Business
41 Bewertungen
5.0/5
Hervorragend
Gepostet am 10. Febr. 2024
Best hotel to stay near Pekanbaru mall. Also surrounding shops and street foods. I will definitely stay here again.
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Antwort der Unterkunft: Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay and found the location near Pekanbaru Mall and surrounding shops and street foods convenient. We look forward to welcoming you again in the future!
Niuhequn
Premium-Zimmer
Aufenthalt im Nov. 2024
Business
27 Bewertungen
5.0/5
Hervorragend
Gepostet am 2. Jan. 2025
Good and clean ; food is nice
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Antwort der Unterkunft: Thank you for your feedback! We're happy to hear that you found the hotel clean and enjoyed the food. We look forward to welcoming you again soon!
Willy Jong
Premium-Zimmer
Aufenthalt im Juli 2023
Business
11 Bewertungen
4.0/5
Sehr gut
Gepostet am 2. Aug. 2023
The room is alright, although a little old. The facilities are sufficient for a business hotel. However, the breakfast is a little bit disappointing due to salty (during my time of visit) but ambience for breakfast is good. The location of the hotel is also good for street food lovers.
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Antwort der Unterkunft: Thank you for your feedback! We're glad to hear that the room, facilities, and location met your needs. We apologize for the breakfast not meeting your expectations and will look into improving the quality. We're happy you enjoyed the ambiance and the nearby street food options. We hope to welcome you again soon!
Mutia
Premium-Zimmer
Aufenthalt im Juni 2024
Business
11 Bewertungen
5.0/5
Hervorragend
Gepostet am 27. Juli 2024
Location dan surrounding very good
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Antwort der Unterkunft: Thank you for your feedback! We're glad to hear that you enjoyed the location and surrounding area. We look forward to welcoming you again soon!
AndrewC
Premium-Zimmer
Aufenthalt im Okt. 2023
Business
10 Bewertungen
3.0/5
Gepostet am 6. Jan. 2024
Next to a mall Not a new hotel but basic and decent
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Antwort der Unterkunft: Thank you for your review! We're happy to hear that you appreciated the location next to the mall. While the hotel may not be new, we're glad to know that it met your basic needs. We hope to welcome you back in the future!
Mr Channel
Premium-Zimmer
Aufenthalt im Juni 2023
Business
2 Bewertungen
3.5/5
Gepostet am 31. Juli 2023
Baguss
Übersetzen
Antwort der Unterkunft: Terima kasih! Kami senang mendengar Anda puas dengan pengalaman menginap. Kami berharap dapat menyambut Anda kembali di masa depan!
Gastnutzer
Premium-Zimmer
Aufenthalt im Jan. 2025
Familie
2 Bewertungen
4.2/5
Sehr gut
Gepostet am 15. Febr. 2025
************* Anak anak puas main air..
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Antwort der Unterkunft: Thank you for your lovely feedback! We're so happy to hear that the children enjoyed playing in the water. We hope to welcome you all again soon for more fun and relaxation!
Gastnutzer
Premium-Zimmer
Aufenthalt im Juli 2024
Business
8 Bewertungen
3.3/5
Gepostet am 16. Okt. 2024
提前定的房間,從機場去酒店的路上,感覺有點破破爛爛,到酒店的時候彷彿看到一束光一樣,環境終於像樣一點。就是裏面衞生間的環境很一般,陳舊。不過酒店的早餐和泳池是亮點,還是不錯的。
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Antwort der Unterkunft: Thank you for your detailed review! We're glad to hear that you enjoyed the breakfast and swimming pool, and that the hotel's environment met your expectations upon arrival. We appreciate your feedback on the room and bathroom, and we will work on improvements to ensure a more comfortable experience for future guests. We hope to welcome you again soon!
Irianto Sinaga
Aufenthalt im Okt. 2024
Familie
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 5. Nov. 2024
Sangat Memuaskan
Übersetzen
Antwort der Unterkunft: Thank you for your feedback! We're delighted to hear that you were very satisfied with your stay. We look forward to welcoming you again!
elsa
Premium-Zimmer
Aufenthalt im Okt. 2024
Familie
13 Bewertungen
5.0/5
Hervorragend
Gepostet am 21. Febr. 2025
T4 strategis... yg agak kurang nyamannya.. Parkirnya dapat yg jauh (parkir MP). Hotelnya bagus fasilitas lengkap. Baru dsini jumpa Kalau laki2 yg mau berenang gak boleh pake baju🙃
Übersetzen
Antwort der Unterkunft: Dear Elsa,Thank you for your perfect rating and for sharing your experience with us. We're glad you found our location strategic and enjoyed our facilities. We appreciate your feedback regarding the parking arrangement and will take it into consideration for future improvements.Regarding the swimming attire policy, it follows standard pool hygiene regulations, but we appreciate your understanding. We look forward to welcoming you back for another great stay!Best Regards,Hotel Management
Gastnutzer
Premium-Zimmer
Aufenthalt im Okt. 2024
Familie
4 Bewertungen
4.7/5
Wunderbar
Gepostet am 16. Nov. 2024
Sangat menyenangkan.... Pelayanan ramah... Kami senang menginap di jatra
Übersetzen
Antwort der Unterkunft: Thank you for your wonderful feedback! We're thrilled to hear that you had a pleasant stay and enjoyed the friendly service at Jatra Hotel. We look forward to welcoming you again soon!
Gastnutzer
Grand Deluxe Zimmer
Aufenthalt im Nov. 2024
Business
15 Bewertungen
4.0/5
Sehr gut
Gepostet am 21. Dez. 2024
附近唯一五星級的酒店,還是比較失落,設施相對陳舊,房間衞生一般,許多地方有未清理乾淨的污垢,不在意細節的可以放心入住。
Übersetzen
Antwort der Unterkunft: Thank you for your feedback. We're sorry to hear that your stay didn't meet your expectations, especially regarding the condition of the facilities and cleanliness. We value your comments and will work to address these areas for improvement. We hope to have the opportunity to provide a better experience in the future.