SHORE_Staycation

Upon arrival at 3:30 PM, my family experienced a nearly hour-long delay reaching an agent for their room booking due to an inaccessible phone line and a significant wait in the lobby. By 4:30 PM, they successfully connected with an agent and their stay proceeded smoothly thereafter. This initial difficulty was the only negative aspect of an otherwise pleasant experience.

We had a pleasant stay. The team was responsive with our simple queries thru trip.com chatbox. Clean room. working wifi. clean toilet. clean kitchen countertop. clean and functioning refrigerator.

It's nice place I post the view in the balcony

A nice place to stay near stores and laundry It has a nice lobby and pool I stayed for 3 nights the wifi ran out by the end of 2nd day To gain access to the pool you need to go to a different building to pay at the payment center and then return to the lobby desk of your current stay

There is a musky aroma throughout the room. Additionally, the attendant will not wait for you to come. (So, you will go to the lobby and register yourself and proceed to your assigned room) They also collect a security deposit via chat/message and, if it is not transferred immediately, they will not give you the keys. So the door is probably open and your things are unsafe inside.

The location is good, and the service is satisfactory. The staff assisted us during check-in. However, the main issue is that I had to request basic necessities, such as glasses, plates, forks, and a pan, as none of these were provided. The unit only had a refrigerator and microwave. I had expected these items to be available, as the advertisement mentioned several amenities. Additionally, there was no TV in the unit, which was disappointing since there was no entertainment. Now, I am still waiting and coordinating with the staff regarding the security deposit, which was supposed to be refunded after check-out. A few days have passed, and there is still no update.