Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel Bewertungen

Gute Lage, man geht durch den hinteren Teil des Hotels zum Kongresszentrum, in die Altstadt ist es nicht weit. Guter Service, alles nettes Personal Die Zimmer sind geräumig und komfortabel. Auf dem Zimmer gibt es einen Starbucks zum Trinken.

One bottle of mineral water for 3 guests booking in the room! Front desk said this is as per State Law that only 1 bottle for 1 room! Room service needs 24 hours notice! Message of daily car park charges was not delivered clearly, we were charged 4 days x USD30 for zero use of overnight parking. Original charges was 7 days, hotel front desk took away 3 days and charged us 4 days, although this is out of goodwill, I still feel that this is badly handled.

Quiet room but the water system is bad

房間的位置就是會議中心，所以如果是在會議中心有比賽、展會的，確實非常方便！

該飯店管理水平一般，忘記為客人打掃衞生，早餐單調乏味，缺乏良好服務意識。

酒店地圖名一直 線下改名啦

大堂很小，在外面不容易看到。酒店不叫不打掃衞生

很安靜， 設施：很新 停車收費

位置不錯，在Pasadena市中心區域

淋浴噴頭水流非常小

elevators were very slow and had to take stairs to get to room. there was limited parking and sometimes also no parking.

Stylish hotel with nice artsy touches. Excellent bar with very good Mexican food and an experienced and friendly bartender. Hotel staff were eager to help and friendly. Excellent location close to Old. Pasadena and freeway entrances. Lovely neighborhood. Clean and interesting lobby showing old silent films. The hotel definitely appeals to a hip artsy but not snooty clientele. Very fun place to be on a weekend night. The hotel has been refurbished in a sleek, modern style, but sometimes the room seemed dark with only a couple of lighting fixtures. At the time of our visit, the television system was unusable much of the time due to loss of signal clarity. Much like the way DIRECTV behaves in a windstorm. Also, at the time of our visit, the elevators were not working properly much of the time. Two of the three elevators Were either shut down or having problems. We opened the doors for one of the elevators and a couple came out, who had been trapped in it for over an hour. When we talked to Staff about this, they said the elevators had problems all the time. So take the stairs. So that’s the good and the bad of it.

Room was not cleaned properly and should have been given more time especially for the amount they charge

Uber driver told me that the hotel was previously the Sheraton. I can tell that the hotel is in a rush to reopen after the purchase. There’s pain smells in the lobby and strongly in evelators. The room looks like a room in an inn. Old and outdated. The bathroom is gloomy and dirty. There are stains on the walls in the bathroom. Bed sheets are yellow….I wouldn’t recommend this hotel with the price I paid. I paid $170 per night. And, they oversold the first night of my stay. I didn’t get to stay the first night.