Hyatt Centric Park City

My family of 4 had an amazing stay! Room was fantastic, breakfast was delicious, and the pool/hot tub was perfect! My 5 year old especially loved the game room and s’mores by the fire. My 10 year old randomly commented - everyone is SO NICE here! Especially appreciated the shuttle service (thanks Greg!) and all of the friendly staff. We’ll be back!

This hotel is definitely more centered for families. If you go while ski patrollers are still on strike you won’t have access to the ski in/out lift. Ski valet is not included in price. Not worth $1200 a night. If you’re an Amex platinum member early check in is not available, even on a Wednesday. The room we booked was also not available and we’re not told until morning of. Rooms were nice, big and clean but not a $1200 room. Satellite TV does not allow you to watch football. Nice gym and hot tubs. Breakfast not worth the money.

Upon check in, we were giving 2 separate 2 bedroom rooms, which don’t work with kids. We booked a 3 bedroom residence, to find out , they rented one of the look out bedrooms to some else! They did not tell the truth to the person who they booked in the one bedroom! One of the bedrooms vents fid not blow hot air, it was freezing cold! They told us they ran out of extra blankets! The microwave digital display did not work! Fireplace quit working! Outside door to rooms did not lock! The refrigerator was iced over in back, exploded out drinks all over in refrigerator! The restaurant was always empty, should have recognized red flag! Attempted to eat there, took forever, the check in staff attempted to make out cocktails from a book, after 30 minutes, we told them to give us out check, please! No fire pits working at resort, had to do smores at the Pendry next door! Shuttle service was very unreliable! Have to preshuttle service! So we ubered everywhere. The hotel is very dated, needs updated! Need new management , maintenance and properly trained staff!!! Feel sorry for the people who own these units!!! One room had 8 dogs with them! ( Yes!! 8 dogs) love dogs, but no the all night barking!!! Run!! Recommend the Pendry, next door!

We have been staying here for ski trip once/year for over a decade. We love the location & the services. It’s just 35 minutes from SLC airport and 12 minutes to Deer Valley and Park City ski slopes, 12-15 minutes to fine dining around the mountains and on Main Street. The pool and the hot tub can be fun after skiing for refreshing the muscles. I used the gym only a few times the past 13 years so I can’t remember much. But overall the suites are spacious and the view is soothing.

Had a great experience at the Hyatt Centric Park City. Beautiful place on top of the Canyons. We had a one bedroom suite that was very spacious, clean and higher end appliances/extras. Very friendly staff throughout hotel. Restaurant for dinner was delicious. Gym had sauna and steam in locker rooms. Heated pool and hot tubs that we loved in the snow! Highly recommend this Hyatt Centric.

We loved our girlfriends getaway. The staff took amazing care of us. The hotel is stunning at the base of the mountain with gorgeous amenities the operations manager and front desk staff were stellar. I feel like it's really tough to find exceptional customer service anymore, they hyatt centric pc delivered above and beyond. Room service breakfast was yummy, loved it!