Hôtel de Berri Champs-Élysées, a Luxury Collection Hotel, Paris

The hotel charged me extra 700 EUR. Still not complete the refund. Very disappointed.not recommended

Hotel front desk and concierge is very friendly and helpful . Staffs in the lounge bar and restaurant are very warm and friendly too. Room is very big in Paris standard. Room design is tasteful, graceful yet modern. The only thing annoyed me very much is that the housekeepers are very rude. Everything else seems fine,except the controlling pad surface is a bit dusty. I lived there for 3 nights, everyday there are someone coming to my room without knocking the door or telling me who that is. First day I was quite shocked, I thought it was my problem because I didn't turn on the 'Do not disturb' light. That's fine. The second day, I had the 'Do not disturb' light on, someone(housekeeper) still opened my door without knocking the door or telling me who that is. That was very awkward. I feel no privacy in the room as someone could just come into your room without any notice . That annoyed me very much. I mean, what is the point of 'Do not disturb' button ??!! Later I turned off the 'Do not disturb' light and turned on 'Please make up room' light. I went out of the room and saw the housekeeper in the there. I kindly asked her could she make up my room for me. She seems unhappy and told me that It is too late and she is off already . Come on, it was only 4pm, and I am going to stay there another night. I came back after one hour , saw the ' Please make up room' light still on, so I didn't expect my room was made. Luckily someone cleaned my room but didn't turned off the light. Then it was the 3rd day, I had the late check out till 3pm and I had the 'Do not disturb' light on. You know what happened? The housekeeper opened my door without any notice again while I was in the room and said DO NOT DISTURB. It was obvious light color and I am really annoyed by that. If it happened once , ok. But everyday for 3 consecutive days ???! All the other staffs are fine but I do think it lacks housekeeping training. It ruined all the privacy and trust etc. If it is only for the room, and concierge etc I like it. The housekeeping is terrible and disappointing.

房間窗口對着外面，恰逢新年，晚上挺吵的，有摩託車發動機的聲音。自動窗簾不大流暢。 服務是五星級的，行李接送都很省心。 早餐是點餐方式，要等時間，不適合趕時間的客人。 綜合所有條件來看，房間價格定價高了。

酒店位置特別好，設計風格也很精緻，唯獨就是一開始給我們的套房在負一層，有窗户但是還是有點潮，於是第二天換到了一層，然後床的正上方有個天窗，天一亮就照着床，不知道咋想的。

設施：齊全 衞生：乾淨 環境：很好 服務：周到

位置和服務以及整個審美都很不錯