The Chess Hotel Bewertungen

Antwort der Unterkunft: Dear Peter, Thank you very much for coming back on this great experience at The Chess ! The whole team is happy to hear your full satisfaction regarding her warm welcome, the richness of our breakfast, as well as the comfort of the room set at your disposal and the great location of our 4-star boutique hotel, which allowed you to explore our beautiful city as you wished ! Rest assured that your remark retained all our attention. We sincerely regret the inconvenience encountered with our elevator ! As you can imagine, this was an incident beyond our control and the necessary steps have been taken to resolve the issue. We look forward to counting you again among our guests on a next visit to Paris ;) See you soon, The Management

Antwort der Unterkunft: Dear Guest, Thank you for coming back on this experience. Even though we are delighted to hear that you enjoyed the warm welcome of our team and the great location of our 4-star boutique hotel, it is with regrets that we note your disappointment regarding the room set at your disposal and the bar service offered to you. Indeed, the size of our rooms is similar to that of other Parisian establishments in our category. Next time you make a reservation, don't hesitate to contact our team, who will be delighted to help you find a room more to your liking. As far as our bar is concerned, you can usually call on our team throughout the day. At weekends, we only have one receptionist, which may explain your comment. We will certainly build on this to continue to improve. Hoping that you will nevertheless accept to renew your trust in us on a next visit to Paris, we will do our best to win your full satisfaction. Best regards, The Management

Antwort der Unterkunft: Dear Guest, Thank you very much for taking the time to come back on this pleasant experience at The Chess ! We are delighted to note your full satisfaction regarding this warm welcome of our team, the great location of our 4-star boutique hotel and the comfort of the room set at your disposal. Of course, your remarks retained all our attention and will allow us to improve. Next time you make a reservation, don't hesitate to contact our team, who will be delighted to help you find a room more to your liking. Sincerely hoping to count you again among our guests on a next visit to Paris, See you soon, The Management

Antwort der Unterkunft: Dear Irene, We are pleased to discover your positive review ! Thank you very much for coming back on this experience at The Chess ! It was a real pleasure to count you among our guests, even more to hear that you enjoyed the great location of our 4-star boutique hotel, the comfort of the room set at your disposal and the quality of our breakfast ;) Looking forward to welcoming you again on a next visit to Paris, See you soon, The Management

Antwort der Unterkunft: Dear Guest, Thank you for having taken the time to come back on this experience at The Chess. It was a pleasure to count you among our guests and we are pleased to hear that overall, the quality of the service offered to you throughout this stay at our 4-star boutique hotel complied with your expectations. Of course, your remarks retained all our attention and we regret to hear your disappointment regarding the room set at your disposal. Yet, the size of our deluxe rooms is similar to that of other Parisian establishments in our category, given our excellent geographical location, right next to the opera. Next time you make a reservation, don't hesitate to contact our team, who will be delighted to help you find a room more to your liking. Rest assured that your remarks will encourage us to improve. The entire team is delighted to note your full satisfaction regarding her attentive service and hopes that you will continue to place your trust in us during your next visit to Paris. We will do our best to ensure that your stay is as perfect as possible. Kind regards, The Management

Antwort der Unterkunft: Dear Dean, Thank you for taking the time to share this review. First of all, it was a real pleasure to count you among our guests during these 2 days and we are delighted to hear that you enjoyed the warm welcome of our team, the nice room set at your disposal as well as its attributes. Rest assured that we attach the greatest importance to the cleanliness of our hotel and its rooms. We apologize for the inconveniences encountered. Yet, our chambermaids are very thorough in their work and although we are very sorry, none of our guests who have stayed in this room have complained about its cleanliness. You also mention marks on the bathroom fittings. These are simply marks from cleaning and wear and tear. Our facilities are clean and regularly maintained. Finally, we'll be sure to carry out the necessary checks on your bathroom sink, thank you for your report. Your remarks are precious and will be useful to optimize the experience of our guests. Hoping that you fully enjoyed the great location of our 4-star boutique hotel, very convenient to explore Paris. We will be delighted to count you again among our guests if you nevertheless accept to renew your trust in us on a next visit, Kind regards, The Management

Antwort der Unterkunft: Dear Tara, A thousand thanks for coming back on this great experience ! The entire team of The Chess is delighted to hear so much satisfaction regarding the quality of the service provided throughout this stay at our 4-star establishment, and its excellent location, very convenient to discover the City of Light :) You are always welcome, do not hesitate to renew your trust in us on a next visit to Paris, See you soon, The Management