Mercure Paris Gare De Lyon TGV Bewertungen

Antwort der Unterkunft: Dear Guest, We regret that you found the amenities not to meet your expectations relative to the pricing. In order to improve our quality it would help us if you would be a bit more specific. Do not hesitate to contact us again with more information. Have a lovely day. Léa - Community & Quality ManagerMercure Paris Gare de Lyon

Antwort der Unterkunft: Dear Guest,What a pleasure for us to know you enjoyed your stay in our establishment and you particularly appreciated your room.We hope you will come back to us very soon. Have a lovely day.Léa - Community & Quality Manager

Antwort der Unterkunft: Lieber Gast, wir freuen uns sehr, dass unsere Lage für Ihre Reise in die Schweiz günstig war und Ihnen das Frühstück geschmeckt hat. Schön zu wissen, dass die Auswahl Ihren Erwartungen entsprach. Ihre Bewertung von 3,7/5 lässt vermuten, dass Ihnen während Ihres Aufenthalts etwas gefehlt hat?! Teilen Sie uns gerne Ihre Ideen und Vorschläge mit. Wir würden uns freuen, Sie bei Ihrem nächsten Besuch wieder begrüßen zu dürfen und Ihnen einen weiteren angenehmen Aufenthalt zu bereiten. Léa – Community & Quality Manager, Mercure Paris Gare de Lyon

Antwort der Unterkunft: Sehr geehrter Gast, das gesamte Team des Mercure Paris Gare de Lyon bedankt sich für Ihre positive Bewertung. Wir freuen uns, dass Sie einen angenehmen Aufenthalt bei uns hatten und insbesondere unsere günstige Lage geschätzt haben. Wenn Sie Verbesserungsvorschläge für das Frühstück haben, kontaktieren Sie uns gerne. Ich wünsche Ihnen einen schönen Tag. Léa – Community & Quality Manager

Antwort der Unterkunft: Lieber FUNG WING, Sie waren von Ihrem Aufenthalt bei uns offenbar sehr enttäuscht. Unsere Gepäckaufbewahrung ist gegen Aufpreis verfügbar. Wir bedauern, dass Ihnen das nicht passt. Ihre Anmerkung zum Empfang haben wir an unsere Rezeptionsleiterin weitergeleitet, die sich mit ihrem Team darum kümmern wird. Wir wünschen Ihnen einen schönen Tag. Léa - Community & Quality Manager

Antwort der Unterkunft: Dear wanderflip,Thank you for your kind words regarding the cleanliness and location of our hotel. We are delighted to hear that your family gathering was a memorable experience. We hope to welcome you back for more special moments in the future.Wishing you a lovely day. Léa - Community & Quality ManagerMercure Paris Gare de Lyon

Antwort der Unterkunft: Dear ESLOVETRAVEL, First of all, we thank you for these lovely pictures ! We are glad you had a lovely time with us and you particularly appreicated our location. Indeed many shops, restaurants, bars & co are opened all around the hotel and in the neighbourhood. Regarding our staff, most of them do speak English but we are sincerely sorry if you had difficulties with some of them. We wish you a lovely day.Léa - Community & Quality Manager

Antwort der Unterkunft: Dear wvnd3rl12, We regret that your experience did not meet your expectations. We are a bit surprised about your review regarding our breakfats buffet which has many offerings. It is an all-you-can-eat buffet so you can choose what you like between pastries, breads, crepe, fresh vegetable, warm dishes, cheeses, fruits etc. Do not hesitate to write us the reasons if your disappointment regarding our breakfast.I am also very sorry to learn you have been disappointed by the quality of service from our staff. We sincerely apologize if you didn't feel the sympathy of our team. We hope to welcome you again in the near future for a better experience. Wishing you a good day. Le GUO - Service QualitéMercure Paris Gare de Lyon

Antwort der Unterkunft: Dear Guest, Thank you for your wonderful feedback regarding your recent stay with us. We are delighted to hear that our location met your expectations and that you found it convenient for your travels. We hope to welcome you back for another enjoyable stay in the future. Wishing you a good day. Le GUO - Service Qualité Mercure Paris Gare de Lyon

Antwort der Unterkunft: Dear Winwin Mak,Thank you for your kind words regarding our hotel's location. We are delighted to hear that you enjoyed your stay and found our surroundings convenient and peaceful.Wishing you a lovely day. Léa - Community & Quality ManagerMercure Paris Gare de Lyon

Antwort der Unterkunft: Dear Theaey T,Thank you for sharing your feedback. We are pleased to hear that you found our location convenient, especially being close to the Gare de Lyon. However, we sincerely apologize for the cleanliness issues you encountered with the carpet and curtains in your room. This is certainly not the standard we aim to uphold. We have addressed this with our housekeeping team to ensure that such issues are resolved promptly for future guests. Your comments are valuable to us, and we appreciate you bringing this to our attention.We hope to have the opportunity to welcome you again and provide you with a more comfortable stay.Léa - Community & Quality Manager

Antwort der Unterkunft: Dear reocity,Thank you for your positive feedback regarding our convenient location and the cleanliness of your room. We are delighted to hear that you found your stay cozy and enjoyable.Wishing you a lovely day.Léa - Community & Quality ManagerMercure Paris Gare de Lyon

Antwort der Unterkunft: Dear Invité, Indeed our hotel is ideally located just next to the train station. We are glad you appreciated our colourful and lively decoration. And we thank you for this lovely picture ! We wish you a lovely day.Léa - Community & Quality Manager

Antwort der Unterkunft: Dear Guest, Thank you very much for your kind words regarding our hotel's prime location and value. Your satisfaction is our top priority, and we appreciate your positive feedback. We look forward to welcoming you back in the future. We wish you a good day. Le GUO - Service QualitéMercure Paris Gare de Lyon