Alamanda Palm Cove by Lancemore

房間很大，兩層。樓下是廚房和大廳，樓上兩個卧室，兩個衞生間，四個人用得很舒服。廚房用具齊全，酒店邊上有小超市，可以買菜在家做，很方便。

服務：因為是公寓式酒店🏨，也沒體驗到管家服務，11點到酒店房間沒有收拾出來，前台也沒確認什麼時候可以入住，衹是讓把行李放着，自己可以去吃飯，甚至都沒給誰喝。 14點半入住，房間在4樓，需要繞路去，也沒有人指引，一整個領着行李🧳大冒險，搬上去整個人報廢～ 建議還是住在凱恩斯市中心哈！！！

We Were Robbed Don’t Go Here! We had a 5 day stay at this resort it was Dirty Spa was filthy, Crockery Dirty Manager was Rude We were Robbed and had money jewellery stolen Hire Car was Stolen later that Day Thieves came back to the Resort and Stole Our Hire Car. Management were unprofessional inconsiderate lack compassion. No Security What So Ever. Much better places to stay. Still suffering from this horrible experience. If We could give Zero Stars would be helpful. Scary Time Ruined Our Week We Saved Hard For. Don’t Be A Victim Like We Were. Bad Bad Bad Karen and Shaun January 2025.

While we were told a couple of weeks out that the main pool would be unavailable, we were not told that it was a construction site, with constant drilling noise for 10 hours a day. The noise did die down on the weekend, so if you do chance a visit, try to stick to Saturday or Sunday - otherwise I'd avoid this location until 2025. $800/night is a lot to pay for a room that you need to avoid for much of the day. The timeframe of the pool works keeps changing and, when we visited in June, there looked to be months of work left. There is no appetite to improve experience for guests or be transparent with the situation, as the 'pool closure' notice on the website only ever shifts a couple of weeks at a time and is not a realistic estimate of when it will all be complete. Palm Cove itself on the other hand is beautiful and I would 100% recommend a stay in this town - just choose different accommodation.

Pool and spa were under renovation. The noise from the pool was unbearable (drilling etc). We requested a quiet room but were placed right in front of the pool area. This ruined my entire holiday. View of pool from my room was awful. We were advised approx. a week before that the pool was unavailable but not that there would be ongoing works and noise. We were not given the option to cancel or relocate to another hotel. Management/staff were very friendly but had no way of assisting us as the issue was with the body corporate of the building.

The location, hospitality, 3 bedroom apartment, views, and peacefulness of this old colonial looking facility are spectacular- a trip back in time with a fantastic attached restaurant NuNu. Unfortunately, our booking agent and the hotel management failed to mention that it is under massive renovation - the pool, main building, and lagoon walkway are in total disrepair. The daily noise made being at the hotel unbearable for us. We highly common the hotel and small town of Palm Cove, but wait until the construction is complete.