The St. Regis Aruba Resort

They dont even have a garbage basket in roll. Checked in today. Called twice about that. No service at beach. I was my own waitress. Awful. We had rooms at marriott but my husband insisted on st Regis experience. A days inn would be better. Horrified.

We just spent a wonderful week at the St. Regis Aruba and found the property to be beautiful and our suites to be spectacular with wonderful ocean views from both balconies. Staff at the restaurants, front desk, bell staff, pool and beach were top notch and we had no issues at all. I would like to mention many names but in particular Justin at the beach and pool as well as Catherine made us feel so welcome and looked after. The General Manager, Oliver Reschreiter, came by several times to be sure we were well taken care of . I would definitely recommend this hotel and we will return on our next trip to this beautiful island!

A very well appointed hotel in the beach in Aruba. After staying at The Ritz Carlton for a decade we decided to take a chance and try something new and we were not disappointed. The hotel is modern, sophisticated and well laid out. They honoured our Ambassador status and we had a beautiful oceanfront room with spectacular views. Their pool area was stunning. Many chairs and pools to sit by and perfectly chilled so they were so refreshing after a day on the beach. The beach was very surprising as we watched the hotel being built we were concerned with how it would be designed. The water is a little deeper than the beach front at The Ritz but still beautiful and amazing to have a front row chair all week. I’m sure over time the beach will keep getting busier as the hotel was only at 60% capacity for the week. Service at the beach was fantastic all the servers were attentive especially Roseanne. Food quality at breakfast and lunch was very excellent and although the lunch menu was limited we know their food and beverage team are working on expanding it so we can’t wait. The lobby bar has so much potential. It needs a little vibe perhaps some cool music like in a Miami hotel lobby bar as it would fit the decor. It also needs to expand the wine selection which I believe they are working on. Erick was fantastic in the lobby bar and because of his hospitality and professionalism we continued to return for nightly cocktails after dinner. The bar needs to up their game on their bar snacks and perhaps take a look at what some lock bars do in Rome as they have this down to a science and keeps guests ordering more cocktails into the night. This property although is still working out a few things like housekeeping it has won us over and we will be back again next March.