Harper Palembang by Aston

Harper Palembang by Aston Bewertungen

Harper Palembang by Aston

Jl. R. Sukamto No.20, 20 Ilir D II, Kec, Palembang, South Sumatra, 30114, IndonesiaHoteldetails anzeigen
Harper Palembang by Aston
Harper Palembang by AstonHarper Palembang by AstonHarper Palembang by Aston
Verfügbare Zimmer für deine Reisedaten suchen
Preisgarantie
1 Nacht

Gästebewertungen

4.6/5
Großartig
133 Bewertungen
Verifizierte Bewertungen
Lage4.4
Ausstattung4.6
Service4.6
Sauberkeit4.7
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Alle Bewertungen(133)
Positive Bewertungen(129)
Bewertungen mit Fotos/Video(46)
Sauber und ordentlich(15)
Großartiger Aufenthalt!(13)
Freundliches Personal(10)
Großartige Zimmer(9)
Köstliches Frühstück(9)
Ausgezeichnete Lage(6)
Negative Bewertungen(4)
A|K
Executive Suite
Aufenthalt im März 2024
Single
26 Bewertungen
5.0/5
Hervorragend
Gepostet am 12. Apr. 2024
Excellent stay! Spacious room. Clean. Good breakfast. Highly recommended.
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Antwort der Unterkunft: Dear , Mr. A|K Warm greetings from Harper Hotel Palembang... Thank you for giving the best rating to our hotel and thank you for staying with us. We are very happy to know that our products and services meet your expectations. We hope you and your family will come back again soon. Warm regards, Yusra ANIM Front Office Manager
Vikz
Deluxe Zimmer
Aufenthalt im Mai 2024
Familie
7 Bewertungen
5.0/5
Hervorragend
Gepostet am 18. Juni 2024
Very nice hotel, clean, friendly staff and a lot of variety of breakfast food
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Antwort der Unterkunft: To YTH : Mr. Vikz, Warm Greetings from Harper Hotel Palembang, Thank you very much for the very positive review! We are happy to hear that you had a very pleasant experience and were satisfied with our service, especially the staff. We always try to provide the best and friendliest service to every guest. We hope that you will still feel the positive energy from your experience with us. Thank you again for visiting, and we hope to welcome you back in the future! Warm regards, Yusra Anim Front Office Manager
Anonymer Benutzer
Deluxe Zimmer
Aufenthalt im Aug. 2023
Pärchen
3 Bewertungen
5.0/5
Hervorragend
Gepostet am 17. Sept. 2023
Hotelnya bagus di tengah kota, dkt dgn mall jadi gampang kemana mana, fasilitas lengkap, worth it to buy deh, next time bakalan staycation disini lagi🥰🥰🥰
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Antwort der Unterkunft: Yth. Anonymous Salam hangat dari Harper Hotel Palembang... Terima kasih telah membagikan pengalaman Anda selama menginap di Harper Hotel Palembang melalui Trip.com dan telah memberikan penilaian terbaik. Kami sangat senang mendengar bahwa Anda menikmati pelayanan dan fasilitas yang kami berikan. Kami menunggu kedatangan Anda kembali dalam waktu dekat ini sehingga kami dapat melayani Anda kembali dengan sebaik-baiknya. Salam hangat, Yusra Anim Front Office Manager
SallyAR
Deluxe Zimmer
Aufenthalt im Mai 2023
Familie
10 Bewertungen
4.5/5
Großartig
Gepostet am 25. Juni 2023
Stayed 3 nights at this lovely hotel during our grand nephew wedding reception on 4th June 2023. Clean & Spacious room with good service and good spread of local cuisine for breakfast.
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Antwort der Unterkunft: Dear SallyAR,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Harper Palembang
Dicky saputra11
Deluxe Zimmer
Aufenthalt im Jan. 2025
Business
3 Bewertungen
5.0/5
Hervorragend
Gepostet am 14. März 2025
Good hotel
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Antwort der Unterkunft: Kepada Tamu Yth Bapak Dicky Saputra, Salam hangat dari Harper Hotel Palembang. Terima kasih telah memberi penilaian yang terbaik terhadap hotel kami dan terima kasih telah menginap bersama kami. Kami senang sekali mengetahui bahwa produk dan pelayanan kami sesuai dengan harapan Anda. Kami berharap Anda dan keluarga akan datang kembali dalam waktu dekat. Salam Hangat, Vivi Andella F. Front Office Supervisor
william 182
Deluxe Zimmer
Aufenthalt im Jan. 2024
Business
28 Bewertungen
5.0/5
Hervorragend
Gepostet am 9. Apr. 2024
Good for business transit in palembang
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Antwort der Unterkunft: Dear , Mr. William 182 Warm greetings from Harper Hotel Palembang... Thank you for giving the best rating to our hotel and thank you for staying with us. We are very happy to know that our products and services meet your expectations. We hope you and your family will come back again soon. Warm regards, Yusra ANIM Front Office Manager
DENNIS KOK KEE NG
Deluxe Zimmer
Aufenthalt im Mai 2023
Business
8 Bewertungen
4.0/5
Sehr gut
Gepostet am 18. Juni 2023
Clean hotel and they observe sustainability too. No bottled water provided but a glass flask where you can get water from a water dispenser on each floor.
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Antwort der Unterkunft: Dear Guest User,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again.Yusra - Front Office ManagerHarper Palembang
Gastnutzer
Deluxe Zimmer
Aufenthalt im Okt. 2024
Familie
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 28. Nov. 2024
G bakal nyesel
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Antwort der Unterkunft: Kpd Tamu YTH,Salam Hangat dari Harper Hotel Palembang... Terimakasih telah memberi penilaian yang terbaik terhadap hotel kami dan terimakasih telah menginap bersama kami. Kami senang sekali mengetahui bahwa produk dan pelayanan kami sesuai dengan harapan Anda. Kami berharap Anda dan keluarga akan datang kembali dalam waktu dekat. Salam hangat, Yusra Anim Front Office Manager
Gastnutzer
Deluxe Zimmer
Aufenthalt im Nov. 2024
Pärchen
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 21. Jan. 2025
Recommended
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Antwort der Unterkunft: Kepada Tamu Yth, Salam hangat dari Harper Hotel Palembang. Terimakasih telah memberi penilaian yang terbaik terhadap hotel kami dan terimakasih telah menginap bersama kami. Kami senang sekali mengetahui bahwa produk dan pelayanan kami sesuai dengan harapan Anda. Kami berharap Anda dan keluarga akan datang kembali dalam waktu dekat. Salam Hangat, Vivi Andella F Front Office Supervisor
KAI
Deluxe-Premium-Zimmer
Aufenthalt im März 2023
Pärchen
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 13. Apr. 2023
Good services
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Antwort der Unterkunft: YTH, 豪华尊贵房Salam Hangat Dari Harper Hotel Palembang,Terima kasih atas pilihan bersama Harper Palembang, komentar yang Ibu berikan menjadi semangat kami untuk terus memberikan pelayanan terbaik. untuk staff kami yang memberikan pelayanan dan pekerjaan terbaiknya akan kami sampaikan dan kami sangat senang menantikan kedatangan dilain waktu. Terima kasihSalam Yusra - Front Office Manager
Gastnutzer
Executive Suite
Aufenthalt im Sept. 2022
Familie
1 Bewertungen
3.7/5
Gepostet am 9. Okt. 2022
Check in take long time it seems the front desk man is confused. I stayed in executive suites, big room faced the swimming pool. They didnt check that shower gel and shampoo is empty, also the tissue only in bath room, for that big room i think they need to place tissue also in living room. When i want to use the bathtub, i found some sands, dirty there. For shower, the hot water just warm even though i set it maximum. For swimming pool it is okay, there is locker inside the changing room but no information it can be used or not. For gym not so many equipment there. Breakfast with many variants menu, the taste is just okay, it said chicken porridge but no shreded chicken. Late check out time just until 12.30.
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Antwort der Unterkunft: Dear Guest, Warmest greetings from Harper Hotel Palembang. Thank you very much for having time to review our hotel.We do apologize that our product and services did not meet your expectation.We will train and make sure our housekeeping team to prepare the room details refer to our standard operation procedure, especially the room cleanliness and standard equipment inside the room.For hot water in the room, our engineering department will check and review the installation. Our pool attendant is stand by on daily basis however, thank you for your suggestion to put more information about the locker inside the changing room, we will review this for our improvement.Regret about the shredded chicken not available to complete the chicken porridge during breakfast time, our chef will make sure this item available and our waiter/waitress will refill it on timeAgain, regret for inconvenience caused and we do hope that you will visit us again to experience our improvement.Sincerely, I Gusti Agung Ayu Widiastri, SST.Par, CHIA General Manager
Anonymer Benutzer
Deluxe-Premium-Zimmer
Aufenthalt im Dez. 2022
Familie
1 Bewertungen
3.5/5
Gepostet am 9. März 2023
Check inn system the hotel slow, after rows everything will be fine breakfast was good as a star ⭐⭐⭐⭐ hotel but receptionist not like Star hotel.
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Antwort der Unterkunft: Dear 豪华尊贵房Thank you for your visit to palembang city, stay and stay at harper hotel.We are very happy to be able to serve you to the best standard, we are very empathetic to what you get with an unpleasant experience with the reception staff, we will immediately provide the best training so that similar incidents do not happen again, including the slow system we coordinate with the team so that all can be overcome to receive the best guests in the future.Thank you for all the wisdom from the comments given, we really hope to visit again and stay at harper palembang.Thank you,RegardsYusra ANIMFront Office Manager
Gastnutzer
Deluxe Zimmer
Aufenthalt im Sept. 2022
Familie
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 31. Okt. 2022
Fresh n mantap
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Antwort der Unterkunft: Kepada tamu yang terhormat,Terima kasih telah membagikan pengalaman selama menginap di Harper Palembang. Kami senang mendengar bahwa Anda menikmati pelayanan dan fasilitas yang diberikan. Semoga dalam waktu dekat ini kami dapat bertemu Anda kembali.Salam hormat,Yusra ANIM Front Office Manager
tria nursatiti
Deluxe Zimmer
Aufenthalt im Juni 2022
Familie
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 11. Juli 2022
Valued for money. Will definitely revisit again sometime in the future.
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Antwort der Unterkunft: Dear,Warmest greetings from Harper Hotel PalembangWe thank you very much for your review about the hotelWe are happy indeed to know that you have a great stay with us.We look forward to your visit again soon.Sincerely,I Gusti Agung Ayu Widiastri, SST.Par, CHIAGeneral Manager
Alexander Alwi Tenarta
Deluxe Zimmer
Aufenthalt im Apr. 2022
Familie
1 Bewertungen
3.5/5
Gepostet am 12. Mai 2022
Building, parking space, elevator and room are nice. Some stains on bedsheet and pillow cover are found. Very disturbing noises from the nearby rooms occurred when we stay, but the security finally did their job after we complained two times.
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Antwort der Unterkunft: Dear,Warmest greetings from Harper Hotel Palembang...We thank you very much for your review about the hotelWe apologize if our facilities and services did not meet your expectation.Concerning some stains on bedsheet and pillow cover, we did checked and discussed with our housekeeper about these. To avoid an proper linen to guests room. We have purchased the new linen that will arrive this early of June 2022 to back up our linen stock refer to PAR.We will more alert to annoying guest to avoid other guest complaintWe look forward to welcoming you again to see our improvementSincerely,I Gusti Agung Ayu Widiastri, SST.Par, CHIAGeneral Manager